Transcom Compensation Employee Reviews | Comparably
Transcom Claimed Company
Transcom is a global customer experience specialist providing customer care, sales, technical support and collections services through our extensive network of contact centers and work-at-home agents. read more
EMPLOYEE
PARTICIPANTS
168
TOTAL
RATINGS
1320
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Transcom Compensation Employee Reviews

What is the best part about your compensation package?

health insurance with dental, other benefits

Review from Operations Dept

Easy to understand and use

Health wellness and vacation days

HMO, Insurance, bonus and perks.

Healthcare and insurance and perks

Healthcare, insurance and monthly perks.

The diversity to make my iwn decisions

Discounts on apple products that I love

Review from Customer Support Dept

Opportunities to bonus - salaried

Team Bonding Like as a Univercity campus

ALL SALARY AND BENEFITS ARE GOOD

I like the bonuses that we receive for meeting quotas or getting consistently high QA scores.

Review from Customer Support Dept

My compensation package comes with PTO, 401(k) contributions and health insurance plans.

Review from Customer Support Dept

Pay for performance is fairly earned, and while the 401k is a little limited the options are still nice!

Review from Customer Support Dept

Why do you feel undervalued and what would make you feel better about your compensation?

Its hard to get compensation

Company car and higher base salary

i am not undervalued. i am over qualified. i have an MBA and I wish I could move up in the company.

Angry customers to deal with on the daily

Review from Customer Support Dept

to be paid the appropriate wage as others in the same field, for the benefits actually help in paying for medical and dental when all charges are denied on emergency basis causing extremely large bills, the medical coverage is terrible

Review from Customer Support Dept

Work hard with really no incentives.

Lacking in employee appreciation and development. Pay is below industry standard. If they will address this I will be happy

Review from Operations Dept

Review Sentiment at Transcom

87
87%
13
13%

About Transcom's Compensation

C+
63/100

Where This Score Ranks Transcom's Compensation

TOP
50%

In the Top 50% of 1310 similar size companies on Comparably

?

Not enough ratings to compare against companies in metro

6th

6th place versus 5 competitors rated on Comparably

68 employees at Transcom score their wages and compensation a C+ on average. As a testament to this, when employees are asked “Do you believe you're paid fairly?”, 64% say Yes. The Operations department is the most satisfied with their compensation, ranking it 71/100, a full 21 pts above the Customer Support department. If you want detailed data about Transcom's wages, see the <a href="https://www.comparably.com/companies/transcom/salaries">wage breakdown by department, job titles, locations, and more.</a>

Rate Compensation the Highest

  • Experience - 3 to 6 Years
    +22%
  • Ethnicity - Asian or Pacific Islander
    +21%
  • Ethnicity - African American/Black
    +15%

Rate Compensation the Lowest

  • Department - Customer Support
    -13%
  • Ethnicity - Caucasian
    -13%
  • Experience - Entry Level
    -10%

How Transcom's Compensation Score is Calculated

FILTER RATINGS BY

Results from 68 Employees in All Departments, All Genders, All Ethnicities and All Yrs. Experience Experience

AnswerPercent
Yes64%
No36%
Do you believe you're paid fairly?
AnswerPercent
Yes53%
No47%
Are you satisfied with your Benefits?
AnswerPercent
Yes50%
No50%
Does your company give annual bonuses?
AnswerPercent
Every 6 months or less33%
Every year50%
Every 2 years0%
Every 3 years or more0%
Never17%
How often do you get a raise?
×
Rate your company