Transcom Outlook Employee Reviews

my colleagues and acomplishments as well as salary

Review from Operations Dept

The feeling of accomplishment after resolving an issue

Makes me happy Working from home

my coworkers and very nice

My teammates, the culture and the environment

The people, the environment and the culture

The people I work with and the environment.

Helping customers with questions or concerns.

Being able to help people, and sensing their sincere gratitude when you are able to help them solve their problem. The fact that I can work a 4 day, 10 hour shift. The fact that I work from home. My co-workers.

Review from Customer Support Dept

Honestly, that I'm getting paid to talk on the phone while sitting in the comforts of my own home.

Review from Customer Support Dept

My ability to help customers makes me most happy at work.

Review from Customer Support Dept

Quiet days with plenty of time to learn new tips and tricks about the systems, or teaching new team members

Review from Customer Support Dept

The chance to create and solve problems differently

PEOPLE, PRODUCTS, SERVICES, CHALLENGES, AND BENEFITS

salary, benefit, work environment and allowances

helping customers and being able to help

The people I work with

Being able to help people

Compensation and benefits from the company

workload, exciting assignments, discussions with professionals

I already offered all advises internally, got ghosted.

I am a work at home agent, there was promissed support that is not there. When you need assistance and you are on a live call, waiting 45 mins for an answer is not reasonable. The rules change by the day and you are never told the same thing twice. It is very inconsistent and stressful

Review from Customer Support Dept

Employees are valued. Consistent management strat and approach

Review from Operations Dept