Trip.com Culture | Comparably
Trip.com, once part of USWest Inc., was launched in 1996. read more
EMPLOYEE
PARTICIPANTS
19
TOTAL
RATINGS
145

Trip.com Company Culture

Trip.com Culture

This score is derived from employee ratings & reviews
2.6/5
Trip.com's Overall Culture is rated D

Top Rated Culture Dimensions

Trip.com CEO

Top 25%Top 25% of Similar Size Companies on Comparably
 Trip.com's CEO
74 /100

Diversity at Trip.com

Bottom 35%Bottom 35% of Similar Size Companies on Comparably
C-

Diverse employees at Trip.com have rated Work Culture, Leadership, and CEO Rating as the highest categories they have scored

Women at Trip.com

Trip.com eNPS

Net Promoter Score tracks your employees' overall score to this question: "On a scale from 0-10, how likely are you to recommend working at your company to a friend?"
Bottom 30%Bottom 30% of Similar Size Companies on Comparably

Recommend to a Friend?

-21

Trip.com employees are -21% more likely to recommend Trip.com as a great place to work

36%Promoters
7%Passives
57%Detractors

Working at Trip.com

Working at Trip.com is rated below average by 19 employees, across various culture dimensions. Trip.com employees rate CEO Rating highest among all categories, and think that Environment and Professional Development have the most room for improvement, putting Trip.com’s culture in the Bottom 20% compared to similar sized companies on Comparably and in the Bottom 15% compared to other companies in Oakland, CA. See below in detail how working at Trip.com was rated by employees.

Overall Company Culture at Trip.com

D

Overall Company Culture at Trip.com is rated D

Last updated months ago

Bottom
20%

Trip.com ranks in the Bottom 20% of other companies on Comparably with 1-10 Employees for Overall Company Culture Score

Trip.com Employee Reviews

Out of 22 Trip.com employee reviews, 90% were positive. The remaining 10% were constructive reviews with the goal of helping Trip.com improve their work culture.

90%
10%
Positive Reviews90%
Constructive Feedback10%

Positive Reviews From Trip.com Employees

  • What did you like most about the interview process?
    Comfortable conversation and flow, generally fast in responses
  • What makes you most happy at work?
    Seeing and working with my colleagues
  • What is most positive about the culture and environment at your company?
    Sense of desire to grow the brand and the business together

Constructive Feedback From Trip.com Employees

  • What needs to change to make the company culture better?
    They will ask for a employee satisfaction but does not have a plan for improvement
  • What do your coworkers need to improve and how could you work together better?
    Improve process and targets goals

Trip.com Company Information

Trip.com Company Overview

Trip.com, once part of USWest Inc., was launched in 1996.

HeadquarterCapitola, CA 95010-2169
United States of America
Websitetrip.com

Trip.com Competitors

Trip.com competitors include Journey. Trip.com ranks 2nd in Overall Culture Score on Comparably vs its competitors. See below how Trip.com compares to its competitors with CEO Rankings, Product & Services, NPS, Pricing, Customer Services, Overall Culture Score, eNPS, Gender and Diversity Scores.

  1. #1
    Journey's Logo
    Journey
    2.6/5
  2. #2
    Trip.com's Logo
    Trip.com
    2.6/5
  • Culture Video

Trip.com Employees

19 employees at Trip.com have reviewed Trip.com across various culture dimensions, providing their opinions on items ranging from executive ratings to the pace at work. The latest review was months ago.

Overall, the 19 Trip.com employees give their leadership a grade of C, or Bottom 40% of similar size companies on Comparably. This includes specific ratings of their executive team, CEO, and manager.

Employees at Trip.com are not very pleased with their total compensation at Trip.com, which includes a combination of pay, stock and equity, and benefits.

Overall, employees at Trip.com are mostly dissatisfied with their team. 19 Participants grade the quality of their coworkers a D-. Less than half believe the meetings at Trip.com are effective, and less half look forward to interacting with their coworkers.

The majority of employees at Trip.com believe the environment at Trip.com is negative. Most Participants believe the pace of work at Trip.com is bureaucratic. About 60% of the employees at Trip.com work 8 hours or less, while 40% of them have an extremely long day - longer than twelve hours.

Overall, the employees at Trip.com are dissatisfied, based on their aggregated ratings of future outlook, customer perception, and their excitement going to work.

Joining Trip.com - Employee Onboarding

The prevailing opinion from Comparably users in Oakland, CA about their company is that it was very prepared on their first day. Oakland, CA employees concluded that their overall onboarding experience was positive. 77% said their direct manager was helpful with their acclimation during the first 90 days. First impressions are important, and how prepared a company is on your first day leaves a lasting impression.

Trip.com KPIs and OKRs

Employees’ understanding of Trip.com's KPIs and OKRs is essential for its success. Out of 1 Trip.com employees who’ve answered, “Are your company’s goals clear and are you invested in them?” 1 have said yes.

AnswerPercent
Yes100%
No0%
Are your company's goals clear, and are you invested in them?
AnswerPercent
Yes0%
No0%
Are the KPIs/OKRs for your department clear?

Trip.com CEO & Leadership

Trip.com CEO

 Trip.com's CEO
74 /100

Under ’s leadership, Trip.com employee respondents are most happy about their Office Culture and the company’s Executive Team. Environment and Professional Development are two areas, according to respondents, where Trip.com could stand to see real improvement.

Trip.com Leadership

The Trip.com Executive Team is rated a “C”

  • Ori Zaltzman CTO & Founder

    Ori Zaltzman serves as the CTO & Founder of Trip.com by Gogobot. Ori started at Trip.com by Gogobot in February of 2010.... read more

Diversity & Inclusion at Trip.com

Diverse employees at Trip.com score the company 65/100 across various culture categories, placing Trip.com in the Bottom 35% of companies on Comparably with 1-10 Employees for Comparably's diversity score. The Diversity score provides insights into how diverse employees feel and rate their work experience at Trip.com across various culture dimensions.

Ranked Culture the Highest

Women N/A/100
Men N/A/100
Diverse Employees N/A/100

Ranked Culture the Lowest

Women N/A/100
Men N/A/100
Diverse Employees N/A/100

Trip.com PTO

Trip.com PTO policy is a critical component of the benefits package offered to employees.

AnswerPercent
Flex Time0%
Vacation Policy0%
Office Meals0%
401k Contribution0%
Childcare0%
Other than healthcare, which of the following benefits is most important to you?
AnswerPercent
Yes0%
No0%
Does your boss expect you to work when you're on vacation?
AnswerPercent
$2500+/mo0%
$1500 - $2500/mo0%
$1000 -$1500/mo0%
$500 -$1000/mo0%
Less than $500/mo0%
What do you estimate the cash value of your benefits to be? Healthcare, PTO, etc?

Trip.com Careers

Trip.com Jobs

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Frequently Asked Questions regarding Trip.com

What is Trip.com eNPS?

The eNPS for Trip.com is -21

Who are Trip.com competitors?

Trip.com main competitors are Journey

Does Trip.com allow employees to work from home?

33% of the employees of Trip.com report that they work fully remote

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