Tripadvisor Culture | Comparably
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Tripadvisor Claimed Company
Tripadvisor is the world's largest travel site, enabling travelers to unleash the potential of every trip. read more
EMPLOYEE
PARTICIPANTS
119
TOTAL
RATINGS
1308

Tripadvisor Company Culture

Tripadvisor Culture

This score is derived from employee ratings & reviews
4.1/5
Tripadvisor's Overall Culture is rated B

Top Rated Culture Dimensions

Tripadvisor CEO

Top 35%Top 35% of Similar Size Companies on Comparably
Stephen Kaufer Tripadvisor's CEO
Stephen Kaufer
71 /100

Diversity at Tripadvisor

Top 40%Top 40% of Similar Size Companies on Comparably
B-

Diverse employees at Tripadvisor have rated Perks And Benefits, Team, and Compensation as the highest categories they have scored

Women at Tripadvisor

Top 40%Top 40% of Similar Size Companies on Comparably
B-

Women at Tripadvisor have rated Perks And Benefits, Compensation, and Happiness as the highest categories they have scored

Tripadvisor eNPS

Net Promoter Score tracks your employees' overall score to this question: "On a scale from 0-10, how likely are you to recommend working at your company to a friend?"
Top 40%Top 40% of Similar Size Companies on Comparably

Recommend to a Friend?

6

Tripadvisor employees are 6% more likely to recommend Tripadvisor as a great place to work

38%Promoters
30%Passives
32%Detractors

Working at Tripadvisor

Working at Tripadvisor is rated highly by 119 employees, across various culture dimensions. Tripadvisor employees are most satisfied about Perks And Benefits, Happiness, and Compensation categories, putting Tripadvisor’s culture in the Top 25% compared to similar sized companies on Comparably and in the Top 40% compared to other companies in Boston. See below in detail how working at Tripadvisor was rated by employees.

Overall Company Culture at Tripadvisor

B

Overall Company Culture at Tripadvisor is rated B

Last updated months ago

Top
25%

Tripadvisor ranks in the Top 25% of other companies on Comparably with 1,001-5,000 Employees for Overall Company Culture Score

Overall Company Culture Score by Department

This graph details how each department scores their Overall Company Culture

Results from 119 Employees

View Results
0
20
40
60
80
100
Operations
85
Operations85
Engineering
76
Engineering76
Marketing
75
Marketing75
Product
73
Product73
Design
59
Design59

Tripadvisor Employee Reviews

Out of 98 Tripadvisor employee reviews, 77% were positive. The remaining 23% were constructive reviews with the goal of helping Tripadvisor improve their work culture.

77%
23%
Positive Reviews77%
Constructive Feedback23%

Positive Reviews From Tripadvisor Employees

  • What did you like most about the interview process?
    I spoke to people across different business units.
  • What makes you most happy at work?
    the people are a big driver of employee happiness
  • What is most positive about the culture and environment at your company?
    The team is really supportive

Constructive Feedback From Tripadvisor Employees

  • What does the leadership team need to get better at?
    Transparency, mentorship, and professional development plans are all lacking in material documentation.
  • What does the leadership team need to get better at?
    Cominucation and not counterfit check through mail
  • What would you most like to see improved at your company?
    Values and vision refresh, we've lost touch with what our true purpose is

Tripadvisor Company Information

Tripadvisor Company Overview

Tripadvisor is the world's largest travel site, enabling travelers to unleash the potential of every trip.

Tripadvisor was founded in 2000 and its current CEO is Stephen Kaufer. Since its inception 26 years ago, Tripadvisor has grown to 3010 employees.

Tripadvisor Mission, Vision & Values

Tripadvisor Mission Statement

To inspire and enable people to confidently explore, experience and share our world.

Tripadvisor Vision Statement

On our commitment to providing a trusted resource for travellers with valued advice and insights from the TripAdvisor community, based on the wisdom of the crowds. We know that our users approach TripAdvisor with common sense, and make an educated decision based on the opinions of many.

Tripadvisor Values

  • We Love Travel
  • We never stop Learning
  • Act like an owner
  • We're Together
  • We believe in Transparency
  • Speed Wins

Sustainability and Corporate Social Responsibility at Tripadvisor

At TripAdvisor, we understand the role we play in mobilizing our people, expertise and resources to address some of the most pressing humanitarian challenges facing global communities. Giving back has always been a core part of our DNA and the passion and commitment of our people around tackling critical issues has been the driving force behind the philanthropic efforts of the company and the TripAdvisor Charitable Foundation. Since 2010, our employee-led philanthropy has resulted in donations of over $25 million from the TripAdvisor Charitable Foundation to global nonprofits tackling community development, public health and disaster relief challenges. For us, it’s not about creating a big splash or making lots of noise; it’s about using our expertise and assets thoughtfully and strategically to improve lives.

Headquarter400 1st Ave,
Needham, MA 02494
United States of America
Websitewww.tripadvisor.com
Founding Date2000
Tel+1-781-800-5800
Company StatusPublic
StockTRIP
Jobswww.tripadvisor.com/careers/
Social Sites

Tripadvisor Competitors

Tripadvisor competitors include Google, Airbnb, and Expedia Group. Tripadvisor ranks 3rd in Overall Culture Score on Comparably vs its competitors. See below how Tripadvisor compares to its competitors with CEO Rankings, Product & Services, NPS, Pricing, Customer Services, Overall Culture Score, eNPS, Gender and Diversity Scores.

  1. #1
    Google's Logo
    Google
    4.6/5
  2. #2
    Airbnb's Logo
    Airbnb
    4.4/5
  3. #3
    Tripadvisor's Logo
    Tripadvisor
    4.1/5
  4. #4
    Expedia Group's Logo
    Expedia Group
    4.0/5
  • Culture Video

Tripadvisor Employees

Tripadvisor has 3010 employees. 119 employees at Tripadvisor have reviewed Tripadvisor across various culture dimensions, providing their opinions on items ranging from executive ratings to the pace at work. The latest review was months ago.

Overall, the 119 Tripadvisor employees give their leadership a grade of B-, or Top 40% of similar size companies on Comparably. This includes specific ratings of their executive team, CEO, and manager.

Employees at Tripadvisor are pleased with their total compensation at Tripadvisor, which includes a combination of pay, stock and equity, and benefits.

Overall, employees at Tripadvisor are pleased with their team. 119 Participants grade the quality of their coworkers a B+. The majority believe the meetings at Tripadvisor are effective, and the majority look forward to interacting with their coworkers.

The majority of employees at Tripadvisor believe the environment at Tripadvisor is positive. Most Participants believe the pace of work at Tripadvisor is comfortably fast. About 62% of the employees at Tripadvisor work 8 hours or less, while 6% of them have an extremely long day - longer than twelve hours.

Overall, the employees at Tripadvisor are generally happy, based on their aggregated ratings of future outlook, customer perception, and their excitement going to work.

A Day in the Life
A Day in the Life
Tripadvisor employees generally work 8.9 hrs a day
Work Hours
A Day in the Life
Employees at Tripadvisor report the work pace is comfortably fast
Work Pace
A Day in the Life
On a typical day, employees at Tripadvisor have 1 meeting
Meetings
A Day in the Life
90% of Tripadvisor employees look forward to interacting with their team every day
Coworkers
A Day in the Life
Tripadvisor employees most often take 20-30 paid vacation and sick days each year
Perks & Benefits
A Day in the Life
89% of Tripadvisor employees report they are happy with their work life balance
Work Life Balance
A Day in the Life
Tripadvisor employees typically get valuable feedback on how to improve at work Once a month
Feedback
A Day in the Life
84% of Tripadvisor employees call their work environment positive
Environment

Joining Tripadvisor - Employee Onboarding

The prevailing opinion from employees about joining Tripadvisor is that the company was unprepared on their first day. Tripadvisor employees concluded that their overall onboarding experience was negative. 33% said their direct manager was helpful with their acclimation during the first 90 days. First impressions are important, and how prepared a company is on your first day leaves a lasting impression.

Tripadvisor KPIs and OKRs

At Tripadvisor 60% of employees think their department KPIs and OKRs are clear. Employees’ understanding of Tripadvisor's KPIs and OKRs is essential for its success. Out of 11 Tripadvisor employees who’ve answered, “Are your company’s goals clear and are you invested in them?” 7 have said yes.

AnswerPercent
Yes64%
No36%
Are your company's goals clear, and are you invested in them?
AnswerPercent
Yes60%
No40%
Are the KPIs/OKRs for your department clear?

Tripadvisor CEO & Leadership

Stephen Kaufer Tripadvisor's CEO
71 /100

Tripadvisor CEO Awards and Recognitions

Top 5% Rated CEOs 2016

Stephen’s approval rate is just above average, putting Stephen in the Top 35% of all CEOs of similar-sized companies on Comparably, and in the Top 40% compared to the CEOs of all other companies in Boston. Stephen Kaufer is well regarded by employees for the Perks And Benefits Tripadvisor offers, and ranks among the Top 5% of CEOs by employees in that category. Stephen is most liked by employees in the Operations department and Hispanic or Latino employees. However, employees in the Design department have a slightly unfavorable view of the CEO. When compared to Tripadvisor’s competitors, Stephen Kaufer ranks just below Expedia Group’s CEO Peter Kern. With Stephen’s leadership, Tripadvisor employee respondents are most happy about their Perks And Benefits and Happiness. Stephen was rated slightly below average for Office Culture.

Tripadvisor Leadership

The Tripadvisor Executive Team is rated a “C” and led by CEO Stephen Kaufer, Senior Vice President, General Counsel and Secretary Seth Kalvert, and Senior VP & GM of Global Flights Business Bryan Saltzburg

  • Stephen Kaufer  CEO / President

    Stephen Kaufer CEO / President

    Stephen Kaufer serves as the CEO / President of Tripadvisor.

  • Seth Kalvert Senior Vice President, General Counsel and Secretary

    Mr. Seth J. Kalvert has been Senior Vice President, General Counsel and Secretary of TripAdvisor, Inc. since August... read more

  • Bryan Saltzburg Senior VP & GM of Global Flights Business

    Mr. Bryan Saltzburg has been Senior Vice President and General Manager of Global Flights Business at TripAdvisor Inc.... read more

  • Bertrand Jelensperger CEO of Lafourchette & Senior VP of TripAdvisor Restaurants

    Mr. Bertrand Jelensperger serves as the Chief Executive Officer of Lafourchette and Senior Vice President TripAdvisor... read more

  • Beth Grous Chief People Officer

    Ms. Beth Grous has been Chief People Officer at TripAdvisor Inc. since September 2015. Ms. Grous is responsible for... read more

  • Ka Lai Cheng President of APAC Region

    Ms. Ka Lai Cheng, also known as Lily, has been the President of APAC region at TripAdvisor Inc. since July 22, 2014. Ms.... read more

  • Gary M. Fritz Chief Growth Officer and President of Asia Pacific

    Mr. Gary M. Fritz has been Chief Growth Officer and President of Asia Pacific at TripAdvisor Inc. since July 5, 2016.... read more

  • Caesar Naples VP of Engineering

    Caesar Naples serves as the VP of Engineering of TripAdvisor. Caesar started at TripAdvisor in March of 2019. Caesar... read more

  • Chris Martel Senior Director of Sales and Customer Success (Bokun.io)

    Chris Martel serves as the Senior Director of Sales and Customer Success (Bokun.io) of TripAdvisor. Chris started at... read more

Tripadvisor Salaries

How much does Tripadvisor pay?

How much do people at Tripadvisor get paid? See the latest salaries by department and job title. The average estimated annual salary, including base and bonus, at Tripadvisor is $98,938, or $47 per hour, while the estimated median salary is $92,074, or $44 per hour.

At Tripadvisor, the highest paid job is a Director of Engineering at $300,000 annually and the lowest is an Admin Assistant at $44,805 annually. Average Tripadvisor salaries by department include: Legal at $167,933, Sales at $138,259, HR at $99,515, and Communications at $72,244. Half of Tripadvisor salaries are above $92,074.

70 employees at Tripadvisor rank their Compensation in the Top 20% of similar sized companies in the US (based on 216 ratings) while 62 employees at Tripadvisor rank their Perks And Benefits in the Top 5% of similar sized companies in the US (based on 72 ratings).

Salaries contributed from Tripadvisor employees include job titles like Principal Engineer, Engineering Manager, Data Scientist, and Senior Developer. Comparably data has a total of 46 salary records from Tripadvisor employees.

Last updated months ago.

1st Percentile
$57k
$57k1st Percentile
17th Percentile
$76k
$76k17th Percentile
33rd Percentile
$92k
$92k33rd Percentile
50th Percentile
$159k
$159k50th Percentile
67th Percentile
$217k
$217k67th Percentile
83rd Percentile
$285k
$285k83rd Percentile
100th Percentile
$300k
$300k100th Percentile
$98,938*
Average Compensation
$92,074*
Median Compensation

* Estimated salaries Estimated salaries are based on data provided anonymously by employees and/or estimated by other statistical methods.

Tripadvisor Salaries by City

Tripadvisor Salaries by Department

Explore Tripadvisor Salaries

Diversity & Inclusion at Tripadvisor

Diverse employees at Tripadvisor score the company 70/100 across various culture categories, placing Tripadvisor in the Top 40% of companies on Comparably with 1,001-5,000 Employees for Comparably's diversity score. The Diversity score provides insights into how diverse employees feel and rate their work experience at Tripadvisor across various culture dimensions.

Ranked Culture the Highest

Women 81/100
Tenure - Less Than 1 Year
Men 85/100
Department - Operations
Diverse Employees 85/100
Department - Operations

Ranked Culture the Lowest

Women 67/100
Tenure - 5 to 10 Years
Men 38/100
Department - Design
Diverse Employees 65/100
Tenure - 1 to 2 Years

Tripadvisor Perks & Benefits

Health & Wellness

  • Health Insurance

Paid Time Off

  • PTO / Vacation Policy

Tripadvisor PTO

Tripadvisor's PTO and Vacation policy typically gives 20-30 days off a year. Paid Time Off is Tripadvisor's most important benefit besides Healthcare when ranked by employees, with 63% of employees saying it is the most important benefit. Tripadvisor's benefits and PTO Package averages to represent a $1000 -$1500 cash value per month.

AnswerPercent
Flex Time13%
Vacation Policy63%
Office Meals13%
401k Contribution0%
Childcare11%
Other than healthcare, which of the following benefits is most important to you?
AnswerPercent
Yes0%
No100%
Does your boss expect you to work when you're on vacation?
AnswerPercent
$2500+/mo0%
$1500 - $2500/mo0%
$1000 -$1500/mo50%
$500 -$1000/mo50%
Less than $500/mo0%
What do you estimate the cash value of your benefits to be? Healthcare, PTO, etc?

Tripadvisor Careers

Tripadvisor Jobs

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H1B Visa

In 2019, Tripadvisor applied for 94 H1B visas. Of the work permits applied for, 81% were approved.

Work Permit Application Outcome

Tripadvisor has a total of 3010 employees

94
Total Applied
  • 81% Granted (76 out of 94)
  • 1% Denied (1 out of 94)
  • 0% Withdrawn Application was withdrawn by the employer before approval/rejection ( out of 94)
  • 18% Certified-Withdrawn Application was approved but later withdrawn by employer (17 out of 94)

This data was calculated using publicly sourced data from OFLC Performance Data

Let Tripadvisor Know You Want To Work There

Overview of Candidates Interested in Tripadvisor on Comparably

Candidates By Department

All Industries
30%
Marketing
12%
Sales
12%
Product
11%
Engineering
9%
Other
26%

Candidates By Location

Boston
19%
San Francisco
7%
Los Angeles
6%
New York City
6%
Cambridge
3%
Other
58%

Tripadvisor Internship Program

Acquiring a position in Tripadvisor's Internship Program is generally somewhat difficult. Why intern at Tripadvisor? Employees are extremely happy at Tripadvisor and rate their office perks as good. It’s summer, interning should not be only a learning experience, but also an enjoyable one. Tripadvisor employees say they’re rarely bored at work. Additionally, 40% have developed close friendships with their co-workers.

How difficult is it to get an internship at Tripadvisor?

Engineering
Very Difficult33%
Somewhat Difficult67%
Not Difficult0%
Difficult0%
Does Not Offer Internships0%
Answered by 3 Engineering Interns

Frequently Asked Questions regarding Tripadvisor

What is Tripadvisor address?

Tripadvisor location is at 400 1st Ave,

Who is the CEO of Tripadvisor?

Tripadvisor CEO is Stephen Kaufer, their score by employees is 71

What is Tripadvisor eNPS?

The eNPS for Tripadvisor is 6

What is Tripadvisor revenue?

Tripadvisor revenue is $2B

What is the salary for IT Support Engineer in Tripadvisor?

IT Support Engineer average salary in the US is 102k

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