Tropical Smoothie Cafe Employee Reviews

Not being passive aggressive to workers who are frankly not the best at their jobs, and instead actually speak to them about what they are doing wrong instead of just trying to drop them from the schedule and subsequently make them quit.

Posted 21 days ago

I think they have a lot of pride and look down on others.

Posted a month ago

We have a Morning shift leader who refuse to make customers orders just bc there frustrated and who knows nothing about the store they know as much as me and I just got hired a few months ago

Communication, respect, appreciation, reliability, kindness

Communication and Equal Employee regulations

I have been told I would get a pay raise twice, the first time I eventually got smth a solid month after it was promised, with no back pay and not the amount I was told, and after I was promoted I still have not received my raise after my tips were dropped and I have no faith I will get back pay.

Posted 21 days ago

Originally derrek told me I would be making 20 an hour due to the tips we get. I did not get any tips even with a lot of are coworkers leaving due to the unfair treatment. I understand I would have to work a longer time but I feel as if he lied to me to convince me into the job.l

Posted 25 days ago

Because we are undervalued. Constantly

Review from Customer Success Dept

Yes when i started to work i applied to the frint and all he tried to make me do everyday was wash dishes and when i said somethint about it he said he knows but still made me only wash dishes

Review from Customer Success Dept

I get called in frequently as my team calls out a lot

All together the team needs to get together and figure out a better schedule.

Posted a month ago

They could work on talking to people and asking for help instead of demanding it

I love most my coworkers, but some of them just don't do their job and be babysat

Review from HR Dept

Some need some speed and stop trying to aggravate the other employees

they're fine its the mangers that need discipline

If there is an issue from management with a worker they need to actually know how to deal with conflict and learn how to speak with the worker instead of just ignoring the issue while still complaining about it while trying to lessen the person's hours when the worker doesn't even know.

Posted 21 days ago

A better manager hands down. I feel like everyone is uncomfortable around derrek so no one likes talking around him or even asking for help. He makes everyone feel uncomfortable I feel like and hires the wrong people.

Posted 25 days ago

There needs to be structure, everyone needs to work together as a team.

Review from Customer Success Dept

Everything, get a new owner at 1717 W 34th st location, they should be put out of buissness.

our general manager needs to go.

The manager did not get back to me for weeks in end despite many attempts

Calling people back to see if still interested

going over correct details for pay

Make sure to hire people that won't talk bad behind people back

Maybe have an interview. I walked in and there was literally no interview process.

The cleanliness of the place needs extreme work I have seen so many things that are unclean like the dishes and the manager ignores it. Even some of the smoothie blenders were constantly not clean and derrek did not care.

Posted 25 days ago

The company is viewed as far to expensive i have high hopes it will go out of businsss

Posted a month ago

Lack of communication and positivity

Management either doesn't care or doesn't want to get involved in difficult situations within the store. Improvements would be retraining management and creating a positive work environment.

I feel bad for the customers for the service and quality they are getting. Spring a surprise inspection on us