-48
eNPS Score
Q&A With Trupanion Employees
Our mission is to help the pets we all love receive the veterinary care they need - and we couldn’t do it without our fantastic team. At Trupanion we trust each other, we care about one another and we want to see our team members succeed. Our casual and pet-friendly environment celebrates collaboration and individuality. And you can be a part of it.
How employees describe working at Trupanion
I love working for Trupanion. My team is very supportive and fun and I love all the cats and dogs.
Trupanion gives me peace of mind when it comes to my dog's health. I've had great customer service experience over the phone and I trust that my dog will be in good hands should something happen to him.
commitment to quality customer service
Great company, amazing customer service, quick to process claims.
I'm very grateful to have insurance for my dog and this company is easy to work with and claims are process quickly.
What it's like to work at Trupanion
- Trupanion employees generally work 9.3 hrs a day
- Employees at Trupanion report the work pace is extremely fast
- 77% of Trupanion employees look forward to interacting with their team every day
- Trupanion employees most often take 20-30 paid vacation and sick days each year
- 57% of Trupanion employees report they are happy with their work life balance
- Trupanion employees typically get valuable feedback on how to improve at work Once a quarter
- 53% of Trupanion employees call their work environment negative
Q&A With Trupanion Employees
IDX: 50 TOT: 55
How are the benefits at Trupanion for employees in HR?
Trupanion's HR team rates their overall benefits an A+ and most of them think the perks are Neutral. 100% of Trupanion employees in HR say they are satisfied with their benefits. The majority of employees in HR also get 20-30 days of paid vacation, and most of them believe the cash value of their benefits is $1000 -$1500/mo.
How's career growth and advancement at Trupanion?
40% of the same employees also feel like Trupanion is invested in their career growth. On average, majority of employees do not have a mentor to help them navigate their career at Trupanion.
How are the managers at Trupanion?
Trupanion employees rate their manager a C- or 62/100 and the majority believe their manager truly cares about them as a person. Most of the employees (50%) also feels pretty comfortable providing negative feedback directly to their boss.
What's the pay like for employees at Trupanion?
Trupanion employees rates their pay and overall compensation a D+ or 55/100. 33% of employees believe they are paid fairly and 14% of employees get raises every year.
Curious about what work's like at Trupanion?
Anonymously Ask Trupanion Employees Any Question
Should I work at Trupanion?
18% of Trupanion employees would encourage their friends to become coworkers, whereas 16% are neutral and 66% would not recommend working at Trupanion to their friends.
| 18% | Promoters |
|---|---|
| 16% | Passive |
| 66% | Detractors |
