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TTEC Claimed Company

TTEC delivers humanity to business. We design, implement, and deliver transformative customer experiences. For nearly 40 years and counting, we've combined service design, strategic consulting, technology platforms and operations excellence to deliver experiences that captivate customers and dramatically improve the bottom line. read more

EMPLOYEE PARTICIPANTS: 676

TOTAL RATINGS: 16531

CEO

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Joining TTEC - Employee Onboarding

Employee Sentiment

The prevailing opinion from employees about joining TTEC is that the company was somewhat prepared on their first day. TTEC employees concluded that their overall onboarding experience was positive. 69% said their direct manager was helpful with their acclimation during the first 90 days. First impressions are important, and how prepared a company is on your first day leaves a lasting impression.

Answer	Percent
Yes	87%
No	13%

Did you have a positive onboarding experience when you were hired at your current company?

Answer	Percent
Very Prepared	29%
Prepared	29%
Somewhat Prepared	36%
Unprepared	0%
Very Unprepared	6%

How prepared was your company on your first day of onboarding?

Answer	Percent
Yes	69%
No	31%

Was your direct manager helpful with your onboarding during your first 90 days?

Meet Your Managers

Your direct manager highly affects your experience at a company; overall managers at TTEC are rated an A+. At TTEC most employees said they received feedback every week or once a month. 70% of employees also said they felt comfortable giving their managers feedback. Learn More about your managers at TTEC.

Answer	Percent
Every week	54%
Once a month	26%
Once a quarter	13%
Once a year	2%
Never	5%

How often do you get valuable feedback on how to improve at work?

Answer	Percent
Yes	40%
No	60%

Does your boss expect you to work when you're on vacation?

Answer	Percent
Yes	70%
No	30%

Do you feel comfortable giving your boss negative feedback?

Negotiate Salary

If you think you and your skill set should be valued higher than your offer, negotiate your salary! 50% of men and 60% of women at TTEC said they negotiated their salaries. On average, TTEC employees earn $110,141. TTEC ranks in the Bottom 30% for compensation in Austin. Learn More about Salaries at TTEC.

Average Salaries at TTEC by Department

$122k*

Engineering

$164k*

Product

$87k*

Design

$92k*

Marketing

$81k*

Operations

$59k*

Admin

$174k*

Business Dev

$117k*

Finance

$104k*

Communications

$58k*

Customer Support

$124k*

$117k*

$200k*

Legal

$133k*

Sales

^* Estimated salaries Estimated salaries are based on data provided anonymously by employees and/or estimated by other statistical methods.

Get Acclimated

Now that you’ve joined TTEC, get acclimated. Is lunch a social time or do people sit at their desks? At TTEC the most common answer selected by employees is a 30 minutes break. Understand your coworkers and why they’ve chosen to stay at TTEC, many employees say it’s because of the comfort & familiarity.

Answer	Percent
Company Mission	20%
Comp & Benefits	6%
Co-Workers	20%
Comfort & Familiarity	47%
Career Advancement Opportunities	7%

What's the main reason you stay at your current company?

Answer	Percent
>1 hour	27%
1 hour	20%
45 minutes	0%
30 minutes	40%
I eat at my desk	13%

How long do you take for lunch breaks?

Answer	Percent
Multiple times a week	10%
Once a week	12%
Once a month	21%
Once a quarter	27%
Never	30%

How often do you socialize with team members outside of work?

Professional Development

TTEC ranks in the Top 10% of companies for professional development in Austin. 78% of employees feel as though TTEC is beneficial to their continuous career growth, and 66% said they had a mentor at the office. Learn More about Professional Development at TTEC.

Answer	Percent
Yes	66%
No	34%

Do you have a mentor at work?

Answer	Percent
Yes	78%
No	22%

Does your current company provide you meaningful opportunities for career advancement?

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