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TTEC Claimed Company

TTEC delivers humanity to business. We design, implement, and deliver transformative customer experiences. For nearly 40 years and counting, we've combined service design, strategic consulting, technology platforms and operations excellence to deliver experiences that captivate customers and dramatically improve the bottom line. read more

EMPLOYEE PARTICIPANTS: 676

TOTAL RATINGS: 16531

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TTEC Retention Score

TTEC is in the Top 10% of similar sized companies in its ability to retain quality employees. 29% of employees would not leave TTEC if they were offered a job for more money while 72% are excited to go to work each day. Overall, 77% of TTEC's employees feel the company is doing what it should to retain them while 23% may be considering new employment. Quality employees are difficult to find which makes retaining them all the more important.

Last updated months ago.

Where This Score Ranks TTEC's Retention

TOP
10%
In the Top 10% of 1341 Similar Sized Companies on Comparably
4th
4th place versus 5 competitors rated on Comparably

Jul

Sep

Oct

Jan

Aug

A78 / 100

Jan

Who Ranks TTEC's Retention the Highest?

Department - Product 92/100

Department - Customer Success 90/100

Department - Legal 87/100

Who Ranks TTEC's Retention the Lowest?

Tenure - 2 to 5 Years 35/100

Tenure - 1 to 2 Years 49/100

Tenure - Less than 1 Year 66/100

TTEC Retention At a Glance

TTEC's Retention score is rated an "A" by 669 employees. The category helps understand TTEC's focus and commitment to retaining employees in their organization.

Over the past three months, TTEC's Retention score has remained steady at 78/100. TTEC ranks in 4th place versus 5 competitors which include TP, TaskUs, Concentrix, Minacs, and Infosys. The Product and Customer Success departments are likely to stay at the company the longest, while the Customer Support and IT departments are likely to have the highest turnaround.

TTEC's Retention score is in the Top 10% of 1341 similar sized companies (10,000+ Employees) on Comparably.

TTEC's Retention Trendline

TTEC78
Similar Size on Comparably

How TTEC's Retention Score is Calculated

Answer	Percent
Yes	51%
No	49%

Do you believe you're paid fairly?

Answer	Percent
Yes	88%
No	12%

Do you look forward to interacting with your coworkers?

out of 100

How would you rate the quality of your coworkers?

Answer	Percent
Yes	72%
No	28%

Are you typically excited about going to work each day?

Answer	Percent
Every week	54%
Once a month	26%
Once a quarter	13%
Once a year	2%
Never	5%

How often do you get valuable feedback on how to improve at work?

Answer	Percent
Yes	90%
No	10%

Do you approve of the job your executive team is doing at your company?

Answer	Percent
Yes	77%
No	23%

Do Your Company Leaders Do What They Should to Retain You as an Employee?

Answer	Percent
Very Secure	28%
Secure Enough	42%
Neutral	20%
Insecure	6%
Very Insecure	4%

How secure do you feel your job is at your company?

Answer	Percent
Yes	74%
No	26%

Do you have a close friend at work?

Answer	Percent
Yes	79%
No	21%

Would you leave your current job for a 20% raise at a different company?

Answer	Percent
Multiple times a week	10%
Once a week	12%
Once a month	21%
Once a quarter	27%
Never	30%

How often do you socialize with team members outside of work?

Answer	Percent
Yes	50%
No	50%

Do you feel burnt out at work?

Answer	Percent
Yes	90%
No	10%

Are you challenged at work?

Answer	Percent
Yes	29%
No	71%

Would you turn down a job offer today, for slightly more money?

Answer	Percent
Yes	92%
No	8%

Are you proud to be a part of your company?

TTEC's Retention Rank Against Similar Sized Companies on Comparably

TOP

10%

TTEC ranks in the Top 10% of other companies on Comparably with 10,000+ Employees for Retention Score.

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