TurnKey Vacation Rentals Employee Reviews | Comparably
TurnKey Vacation Rentals Claimed Company
TurnKey Vacation Rentals is a technology-enabled vacation rental management company for luxury and premium properties in more than 80 top U.S. destinations. read more
EMPLOYEE
PARTICIPANTS
38
TOTAL
RATINGS
804
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TurnKey Vacation Rentals Employee Reviews

Out of 160 TurnKey Vacation Rentals employee reviews, 87% were positive. The remaining 13% were constructive reviews with the goal of helping TurnKey Vacation Rentals improve their work culture. The Sales team, with 100% positive reviews, reports the best experience at TurnKey Vacation Rentals compared to all other departments at the company. The Operations team offered the most constructive feedback, with 22% of that department's reviews constructive in nature.

What do you like best about the leadership team?

Leadership Reviews

They communicate with us on big picture plans.

Review from Sales Dept

Changes are constant but if they do not work the exec team is quick to correct corse.

Review from Operations Dept

Incredibly smart, industry veterans with a measured approach to growth.

Listens to the team and ability to speak to high up individuals regardless of "rank"

Review from Sales Dept

Open door policy, moves well with change, has vision that they share with employees on every level

Review from Customer Support Dept

What does the leadership team need to get better at?

Leadership Reviews

There is no communication. The management team is no team. They lie to each other, they lie to guests and their employees and the owners. They dont sanitize the homes as promised. They don't perform the management duties expected and agreed upon in the contract. They yell and and never return calls.

Review from Operations Dept

Hire people that care about people and not just the bottom line. Learn to treat your staff with respect.

Review from Customer Support Dept

Listen to your team! You just decide whatever you think is best for the company, without taking any input or thinking through the consequences or effects on your employees.

Review from Operations Dept

What is the best part about your compensation package?

Compensation Reviews

The benefits are great and I am paid fairly

Review from Sales Dept

unlimited pto, stock options. Good benifits

Review from Operations Dept

Generous PTO, especially for a company in the travel/accommodations industry

Tk thrive program, chance for merit increase every 6 months.

Review from Customer Support Dept

The time-off policy is good and flexible for my family needs

Why do you feel undervalued and what would make you feel better about your compensation?

Compensation Reviews

Field Operations/Property Managersmake the same hourly rate regardless of the the amount of homes they manage. Markets with 4 employees and 100 properties make the same as 4 people 150 properties etc.

Review from Operations Dept

Disrespected , patronized, pacified and dishonesty and disloyal

Review from Operations Dept

Competition pays more and there is no 401k match

What are some of the best things about your team?

Team Reviews

Teams are small, so it really matters who is brought on. Teams of 3-6

Review from Operations Dept

Very smart and dedicated professionals.

Smart, passionate and wonderful to work with

Review from Sales Dept

Good sense of humor, responsible, committed, good communicators

Dynamic and ability to use strengths of each member in a productive way

What do your coworkers need to improve and how could you work together better?

Team Reviews

There are never meetings, just expected to clean the homes and maintain no identity.we dont work together

Review from Operations Dept

What is most positive about the culture and environment at your company?

Environment Reviews

Our team members look out for and support each other.

Friendly, respectful, good sense of humor

Lots of positive and supply people that want you to succeed

Certain teams I interact with are positive, some leaders (not C-level) come off negative.

Review from Sales Dept

Culture is built from the ground up. A wise man once told me that culture eats strategy for breakfast. I see that Turnkey incorporates the feedback from the teams and incorporates it into cultural direction of the company.

Review from Operations Dept

What needs to change to make the company culture better?

Environment Reviews

There aren't any Environment reviews of TurnKey Vacation Rentals yet.
Be the first to contribute a review.

What did you like most about the interview process?

Interviews Reviews

Nothing at all, because because they weren't truthful

Review from Operations Dept

Met with a broad selection of people/roles

it is a lot but it weeds out people who wont be able to adapt to the fast pace of our company!

Review from Sales Dept

The team I would be working with was welcoming and friendly and informative

The hot back to me in a timely manner

What would you improve about your company's interview process?

Interviews Reviews

Interview process was easy, becasue they only go after the applicants with the lowest salary expectations. The recruiter did not fully disclose the job until after the offer letter was signed.

Review from Operations Dept

I think too much emphasis is placed on PI and not enough on the recruitment channels. I think we need to simply the job roles and segment out some of the more functional responsibilities and create new roles as a result. This can provide a better pathway to promotions and development.

Review from Operations Dept

What makes you most happy at work?

Outlook Reviews

The exciting work I get to drive forward every day.

when things are done well and fast

Review from Sales Dept

Interacting with coworkers and getting things done

The fact that I make an impact every day

Helping people have great vacation experiences and enhancing the lives of others around me.

Review from Sales Dept

What's going wrong and how can it be improved?

Outlook Reviews

The culture has gotten very demoralizing

Review from Customer Support Dept

You don't listen to your people anymore and frankly it seems like you stopped caring.

Review from Operations Dept

What do you like best about your company?

Outlook Reviews

We have a strong culture of innovation within a very exciting industry -- plus we get to help homeowners generate more revenue and guests create vacation memories of a lifetime.

What would you most like to see improved at your company?

Outlook Reviews

There aren't any Outlook reviews of TurnKey Vacation Rentals yet.
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