Twilio Inc. Leadership Employee Reviews | Comparably
Twilio Inc. Claimed Company
Twilio has democratized communications channels like voice, text, chat, video, and email by virtualizing the world’s communications infrastructure through APIs read more
EMPLOYEE
PARTICIPANTS
283
TOTAL
RATINGS
2485
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Twilio Inc. Leadership Employee Reviews

What do you like best about the leadership team?

strategic and thoughtful, they do think about their employees.

Smart, caring, try to do what is right.

Everything is good here in Twilio

Open, positive, and transparent - likely to communicate a ton.

A few people really care about employees and really work hard.

Great place to work all the time

Transperency and open for sugguestions

I don't have any opinion about the leadership team

level of excellence and experience.

My team is small but mighty.

Open all the time for me

Listen to employees and communicate openly

they are good at playing politics

Beest amazing work life leadership

Human driven. Empathetic. Long term focused.

Review from Engineering Dept

Very caring, responsible and take the necessary actions when needed.

Humble, strategic and very dedicated to the company's growth.

They're passionate and committed to driving Twilio's success, all while being incredible human beings.

Has some wonderful women

What does the leadership team need to get better at?

Faster decision making and setting a clear vision

Planning and setting a clear direction. We're going nowhere right now.

Being transparent and accountable, presenting facts with opinions, saying things that are worthwhile instead of blowing hot air

Turnover is becoming a massive problem at Twilio. The reason is that employees are not being paid well or they realize other companies pay much higher. Twilio doesnt attempt to retain talent, but instead hope someone can juggle a few extra roles.

Provide proper training to inexperienced managers and manage and stop dirty politics

Review from Engineering Dept
TOP
30%

Leadership Scores are rated in the Top 30% of similar size companies on Comparably

Rated Twilio Inc. Leadership the Highest

  • Department - Sales
    +8%
  • Tenure - 5 to 10 Years
    +6%
  • Department - Operations
    +4%

Rated Twilio Inc. Leadership the Lowest

  • Department - Product
    -14%
  • Ethnicity - Asian or Pacific Islander
    -10%
  • Experience - Over 10 Years
    -5%
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