Uber Driver-Partners Employee Reviews
Out of 133 Uber Driver-Partners employee reviews, 53% were positive. The remaining 47% were constructive reviews with the goal of helping Uber Driver-Partners improve their work culture. The Sales team, with 100% positive reviews, reports the best experience at Uber Driver-Partners compared to all other departments at the company. The Operations team offered the most constructive feedback, with 56% of that department's reviews constructive in nature.
Briefly describe your overall experience at your company
I am enjoying being introduced to new things as meeting new people and seeing ideas come to life.
Review from Customer Support Dept
Have enjoyed behind assist is something very different from the norm
Review from Customer Support Dept
Review from Operations Dept
What do you like best about the leadership team?
They do try to resolve issues and return messages
Review from Operations Dept
The leadership team is myself and I.
Review from Customer Support Dept
Uber leadership are all about growth and expanding! They are open to new ideas and creativity!
Review from Customer Support Dept
they made things better for the contractors
Review from Operations Dept
The reward they give drivers sometimes
Review from Operations Dept
What does the leadership team need to get better at?
Communications and ways to better rectify your problems
Review from Operations Dept
Promotions offered to the staff.
Review from Customer Support Dept
We don't have leadership but instead are given tools to succeed
Review from Operations Dept
Discussing objectives for the group
Review from Operations Dept
Talk to drivers I didn't realize there was a leadership team with Uber
Review from Customer Support Dept
What is the best part about your compensation package?
The medical benefits are amazing!!
Review from Customer Support Dept
Autonomy to make out want you want.
Review from Customer Support Dept
equity
Review from Operations Dept
Would like a tip option for riders to be able to tip in app to drivers.
Review from Customer Support Dept
It would be nice for Uber to not take as big of a cut. Seems like I'm getting only 75+ as opposed to 80-85% recently.
Review from Operations Dept
Why do you feel undervalued and what would make you feel better about your compensation?
As a driver, it would nice to have some sort of discount when using Uber as a rider. The current Pro rewards is hardly worth the effort
Uber nickle and dimes the driver. More fees and more ridiculous low rates like Uber Xpress. When a rider walks upnto a driver. Time consuming and wasted time is wasted money.
Review from Operations Dept
Too many riders. Just another number.
Review from Customer Support Dept
its a good part time side hustle
Review from Operations Dept
Wish more people tipped, easy job though
Review from Operations Dept
What are some of the best things about your team?
The drivers themselves are great hard working individuals.
Review from Operations Dept
The best thing about my team is how diverse we are.
Review from Customer Support Dept
All those encountered seem friendly and work together.
Review from Customer Support Dept
at the lower levels we have each others back
Review from Operations Dept
I have no coworkers woih Uber.
Review from Operations Dept
What do your coworkers need to improve and how could you work together better?
Need to be able to talk to someone with a pulse. Instead of texting
Review from Operations Dept
good team, everyone wants to work, but not sure if we are working for the right company anymore
Be better drivers at Uber tech
Review from Operations Dept
By talking about our issues in our general area.
Review from Operations Dept
Other drivers need to follow specific regulations, such as the placard being displayed; their are drivers in DE with no placards for Uber or Lyft.
Review from Operations Dept
What is most positive about the culture and environment at your company?
Interacting with people throughout the day
Review from Operations Dept
It’s a fast pace environment.
Review from Customer Support Dept
Very flexible environment that you make your own.
Review from Customer Support Dept
they are all independent contractors
Review from Operations Dept
I love working for myself and not someone else. Uber gives you a lot of freedom.
Review from Operations Dept
What needs to change to make the company culture better?
Higher prices for the riders and more pay for the drivers
Review from Operations Dept
Tips for drivers
Review from Operations Dept
Uber is making record profits. If it weren't for the drivers Uber would be nothing but a useless App.
Review from Operations Dept
Mentioned before, stock option and health insurance. Great besides that.
Review from Operations Dept
I feel the company should focus on both customers and drivers equally. They have to realize if there was no drivers there will be no company
Review from Operations Dept
What did you like most about the interview process?
There aren't any Interviews reviews of Uber Driver-Partners yet.
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What would you improve about your company's interview process?
There aren't any Interviews reviews of Uber Driver-Partners yet.
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What makes you most happy at work?
being productive and making a living
Review from Operations Dept
Socializing with the customers and flexible work schedule
Review from Operations Dept
Being able to help others, and make someone’s day by solving a issue for them.
Review from Customer Support Dept
Being able to do what I want when I want.
Review from Customer Support Dept
Getting promos, bonuses, and experiencing NYC environment/people.
Review from Sales Dept
What's going wrong and how can it be improved?
Just a way of ensuring drivers get guaranteed rates during certain hours
Review from Operations Dept
There is no actual support for drivers you have people to call but they don't know what they're doing and they give lies for answers just to get you off the phone
Review from Customer Support Dept
Better rates, more advertising , more bonuses for drivers.
Review from Operations Dept
Our level of service to the customer is good, and I do enjoy talking to customers, but if they knew how dismissive the company was to us....
Review from Operations Dept
Higher mileage pay. Maybe making some people actual employees and paying them hourly + car allowance
Review from Operations Dept
What do you like best about your company?
There aren't any Outlook reviews of Uber Driver-Partners yet.
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What would you most like to see improved at your company?
There aren't any Outlook reviews of Uber Driver-Partners yet.
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