Uber Driver-Partners Employee Reviews
Out of 133 Uber Driver-Partners employee reviews, 53% were positive. The remaining 47% were constructive reviews with the goal of helping Uber Driver-Partners improve their work culture. The Customer Support team, with 75% positive reviews, reports the best experience at Uber Driver-Partners compared to all other departments at the company. The Operations team offered the most constructive feedback, with 56% of that department's reviews constructive in nature.
What does the leadership team need to get better at?
Communications and ways to better rectify your problems
Review from Operations Dept
Promotions offered to the staff.
Review from Customer Support Dept
We don't have leadership but instead are given tools to succeed
Review from Operations Dept
Discussing objectives for the group
Review from Operations Dept
Talk to drivers I didn't realize there was a leadership team with Uber
Review from Customer Support Dept
Why do you feel undervalued and what would make you feel better about your compensation?
As a driver, it would nice to have some sort of discount when using Uber as a rider. The current Pro rewards is hardly worth the effort
Uber nickle and dimes the driver. More fees and more ridiculous low rates like Uber Xpress. When a rider walks upnto a driver. Time consuming and wasted time is wasted money.
Review from Operations Dept
Too many riders. Just another number.
Review from Customer Support Dept
its a good part time side hustle
Review from Operations Dept
Wish more people tipped, easy job though
Review from Operations Dept
What do your coworkers need to improve and how could you work together better?
Need to be able to talk to someone with a pulse. Instead of texting
Review from Operations Dept
good team, everyone wants to work, but not sure if we are working for the right company anymore
Be better drivers at Uber tech
Review from Operations Dept
By talking about our issues in our general area.
Review from Operations Dept
Other drivers need to follow specific regulations, such as the placard being displayed; their are drivers in DE with no placards for Uber or Lyft.
Review from Operations Dept
What needs to change to make the company culture better?
Higher prices for the riders and more pay for the drivers
Review from Operations Dept
Tips for drivers
Review from Operations Dept
Uber is making record profits. If it weren't for the drivers Uber would be nothing but a useless App.
Review from Operations Dept
Mentioned before, stock option and health insurance. Great besides that.
Review from Operations Dept
I feel the company should focus on both customers and drivers equally. They have to realize if there was no drivers there will be no company
Review from Operations Dept
What would you improve about your company's interview process?
There aren't any Interviews reviews of Uber Driver-Partners yet.
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What's going wrong and how can it be improved?
Just a way of ensuring drivers get guaranteed rates during certain hours
Review from Operations Dept
There is no actual support for drivers you have people to call but they don't know what they're doing and they give lies for answers just to get you off the phone
Review from Customer Support Dept
Better rates, more advertising , more bonuses for drivers.
Review from Operations Dept
Our level of service to the customer is good, and I do enjoy talking to customers, but if they knew how dismissive the company was to us....
Review from Operations Dept
Higher mileage pay. Maybe making some people actual employees and paying them hourly + car allowance
Review from Operations Dept
What would you most like to see improved at your company?
There aren't any Outlook reviews of Uber Driver-Partners yet.
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