UberEATS Employee Reviews
Out of 236 UberEATS employee reviews, 60% were positive. The remaining 40% were constructive reviews with the goal of helping UberEATS improve their work culture. The Operations team, with 76% positive reviews, reports the best experience at UberEATS compared to all other departments at the company. The Customer Support team offered the most constructive feedback, with 32% of that department's reviews constructive in nature.
What does the leadership team need to get better at?
They can work on not giving people a runaround and sending them to 10 different people
Solving real issues within the app
They make me want to kill myself
Paying employees a livable wage would be a good start
Everything they have no idea what its like nor what they are doing
Why do you feel undervalued and what would make you feel better about your compensation?
Every time I get to Gold, silver or platinum status I can never make my satisfaction rate to 95% to get the benefits that they promised me. Then at the end of the month if I reach gold, silver, or platinum it deletes your points and I have to start all over again anyways. It's ridiculous!
Getting paid the right amount of money for the jobs that I complete
yes. More money would be nice
I need money to pay bills not a costco membership or a premium support line
i just see it as a gig, don't take this job too seriously
Review from Operations Dept
What do your coworkers need to improve and how could you work together better?
I don't talk to coworkers
They need to be honest and dependable in good spirits
Properly train employee support team. They are hands down the worst in all of employment
Review from Customer Support Dept
communication is understood and not having to repeat your self continually
Review from Sales Dept
We don't really have coworkers. We are pretty much self employed. Which I love.
Review from Customer Support Dept
What needs to change to make the company culture better?
None that I know . issues are something else
Uber needs to change there dicrimination veiws.
Review from Operations Dept
I hate working for this company
Review from Sales Dept
Pay the drivers fairly for those long distance deliveries and get a better more trained driver support team. 90% of the time it is useless to contact them. They always refer to escallated dept. And it sounds like they are reading a script and unprepared for questions
Review from Operations Dept
What would you improve about your company's interview process?
There wasn't an interview. Just a background check
Hire less people that dont speak english
What's going wrong and how can it be improved?
Fix the employee payment system
I hate this company so much
Review from Sales Dept
more opportunities to deliver and closer together pick ups and drop offs
Review from Sales Dept
The pay is terrible. I think if customers knew to top it could help, but they should not be expected to pay my wage... that should be increased by UberEAts.
Review from Sales Dept
I just need a real job and this is good for now
Review from Operations Dept
What would you most like to see improved at your company?
How they pay our wages
Review from Operations Dept
Expand service areas