uBreakiFix Culture | Comparably
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uBreakiFix Claimed Company
uBreakiFix specializes in the repair of devices, ranging from smartphones, game consoles, tablets, computers, and everything in between. read more
EMPLOYEE
PARTICIPANTS
142
TOTAL
RATINGS
1669

uBreakiFix Company Culture

uBreakiFix Culture

This score is derived from employee ratings & reviews
3.7/5
uBreakiFix's Overall Culture is rated C+

Top Rated Culture Dimensions

uBreakiFix CEO

Top 50%Top 50% of Similar Size Companies on Comparably
Justin Wetherill uBreakiFix's CEO
Justin Wetherill
71 /100

Diversity at uBreakiFix

Bottom 40%Bottom 40% of Similar Size Companies on Comparably
C

Diverse employees at uBreakiFix have rated Team, Manager, and Outlook as the highest categories they have scored

Women at uBreakiFix

Top 25%Top 25% of Similar Size Companies on Comparably
B

Women at uBreakiFix have rated Team, Manager, and Retention as the highest categories they have scored

uBreakiFix eNPS

Net Promoter Score tracks your employees' overall score to this question: "On a scale from 0-10, how likely are you to recommend working at your company to a friend?"
Bottom 40%Bottom 40% of Similar Size Companies on Comparably

Recommend to a Friend?

7

uBreakiFix employees are 7% more likely to recommend uBreakiFix as a great place to work

47%Promoters
13%Passives
40%Detractors

Working at uBreakiFix

Working at uBreakiFix is rated average by 142 employees, across various culture dimensions. uBreakiFix employees are most satisfied about Office Culture, Environment, and Executive Team categories, putting uBreakiFix’s culture in the Top 50% compared to similar sized companies on Comparably and in the Top 30% compared to other companies in Orlando, FL. See below in detail how working at uBreakiFix was rated by employees.

Overall Company Culture at uBreakiFix

C+

Overall Company Culture at uBreakiFix is rated C+

Last updated 6 days ago

Top
50%

uBreakiFix ranks in the Top 50% of other companies on Comparably with 51-200 Employees for Overall Company Culture Score

Overall Company Culture Score by Department

This graph details how each department scores their Overall Company Culture

Results from 142 Employees

View Results
0
20
40
60
80
100
Business Dev
89
Business Dev89
Design
89
Design89
Customer Support
88
Customer Support88
Operations
87
Operations87
IT
86
IT86

uBreakiFix Employee Reviews

Out of 203 uBreakiFix employee reviews, 65% were positive. The remaining 35% were constructive reviews with the goal of helping uBreakiFix improve their work culture.

65%
35%
Positive Reviews65%
Constructive Feedback35%

Positive Reviews From uBreakiFix Employees

  • What is most positive about the culture and environment at your company?
    Learning something new about repairing
  • What do you like best about the leadership team?
    Nothing he is selfish always like to hide
  • What did you like most about the interview process?
    It was mostly hands on, the strong suit of most people applying for the job

Constructive Feedback From uBreakiFix Employees

  • What would you improve about your company's interview process?
    It was easy for me
  • What do your coworkers need to improve and how could you work together better?
    Nothing. Its not a team issue its a moral ethics and pride of your job.
  • Why do you feel undervalued and what would make you feel better about your compensation?
    I have more experience not being utilized, i will be looking for a place that needs them.

uBreakiFix Company Information

uBreakiFix Company Overview

uBreakiFix specializes in the repair of devices, ranging from smartphones, game consoles, tablets, computers, and everything in between.

uBreakiFix Mission, Vision & Values

uBreakiFix Mission Statement

We fix it all.

uBreakiFix Vision Statement

We serve the users of tech.

uBreakiFix Values

  • Care for People|People > Tech
  • Focus on Quality|Take Pride in Our Work
  • Work with Passion|We Love Fixing Things
  • Make it Better|Constantly Innovating
  • Stay Humble|Never Stop Learning
Headquarter220 S. Orange Ave. Ste. 200
Orlando, FL 32801
United States of America
Websitewww.ubreakifix.com
Founding Date2009
Tel877-320-2237
Company StatusPrivate
Social Sites

uBreakiFix Competitors

uBreakiFix competitors include iCracked and Batteries Plus. uBreakiFix ranks 1st in Overall Culture Score on Comparably vs its competitors. See below how uBreakiFix compares to its competitors with CEO Rankings, Product & Services, NPS, Pricing, Customer Services, Overall Culture Score, eNPS, Gender and Diversity Scores.

  1. #1
    uBreakiFix's Logo
    uBreakiFix
    3.7/5
  2. #2
    iCracked's Logo
    iCracked
    3.1/5
  3. #3
    Batteries Plus' Logo
    Batteries Plus
    2.5/5
  • Culture Video

uBreakiFix Employees

142 employees at uBreakiFix have reviewed uBreakiFix across various culture dimensions, providing their opinions on items ranging from executive ratings to the pace at work. The latest review was 6 days ago.

Overall, the 142 uBreakiFix employees give their leadership a grade of B-, or Top 40% of similar size companies on Comparably. This includes specific ratings of their executive team, CEO, and manager.

Employees at uBreakiFix are not very pleased with their total compensation at uBreakiFix, which includes a combination of pay, stock and equity, and benefits.

Overall, employees at uBreakiFix are pleased with their team. 142 Participants grade the quality of their coworkers a C+. The majority believe the meetings at uBreakiFix are effective, and the majority look forward to interacting with their coworkers.

The majority of employees at uBreakiFix believe the environment at uBreakiFix is positive. Most Participants believe the pace of work at uBreakiFix is comfortably fast. About 68% of the employees at uBreakiFix work 8 hours or less, while 3% of them have an extremely long day - longer than twelve hours.

Overall, the employees at uBreakiFix are generally happy, based on their aggregated ratings of future outlook, customer perception, and their excitement going to work.

A Day in the Life
A Day in the Life
uBreakiFix employees generally work 8.7 hrs a day
Work Hours
A Day in the Life
Employees at uBreakiFix report the work pace is comfortably fast
Work Pace
A Day in the Life
83% of uBreakiFix employees look forward to interacting with their team every day
Coworkers
A Day in the Life
uBreakiFix employees most often take 20-30 paid vacation and sick days each year
Perks & Benefits
A Day in the Life
83% of uBreakiFix employees report they are happy with their work life balance
Work Life Balance
A Day in the Life
uBreakiFix employees typically get valuable feedback on how to improve at work Once a month
Feedback
A Day in the Life
78% of uBreakiFix employees call their work environment positive
Environment

Joining uBreakiFix - Employee Onboarding

The prevailing opinion from employees about joining uBreakiFix is that the company was prepared on their first day. uBreakiFix employees concluded that their overall onboarding experience was positive. 80% said their direct manager was helpful with their acclimation during the first 90 days. First impressions are important, and how prepared a company is on your first day leaves a lasting impression.

uBreakiFix KPIs and OKRs

At uBreakiFix 71% of employees think their department KPIs and OKRs are clear. Employees’ understanding of uBreakiFix's KPIs and OKRs is essential for its success. Out of 10 uBreakiFix employees who’ve answered, “Are your company’s goals clear and are you invested in them?” 9 have said yes.

AnswerPercent
Yes90%
No10%
Are your company's goals clear, and are you invested in them?
AnswerPercent
Yes71%
No29%
Are the KPIs/OKRs for your department clear?

uBreakiFix CEO & Leadership

uBreakiFix CEO - Justin Wetherill

Justin Wetherill uBreakiFix's CEO
71 /100

Justin’s approval rate is just above average, putting Justin in the Top 50% of all CEOs of similar-sized companies on Comparably, and in the Top 30% compared to the CEOs of all other companies in Orlando, FL. Justin Wetherill is well regarded by employees for the Office Culture uBreakiFix offers, and ranks among the Top 5% of CEOs by employees in that category. Justin is most liked by employees in the Business Development department and employees in the Operations department. However, employees identified with Other ethnicities have a slightly unfavorable view of the CEO. When compared to uBreakiFix’s competitors, Justin Wetherill ranks just above iCracked’s CEO AJ Forsythe. With Justin’s leadership, uBreakiFix employee respondents are most happy about their Office Culture and Environment. Justin was rated slightly below average for Perks And Benefits.

uBreakiFix Leadership

The uBreakiFix Executive Team is rated a “B” and led by CEO Justin Wetherill, Vice President of Operations Eddie Trujillo, and President & CEO Michael Melito

  • Justin Wetherill  CEO / President

    Justin Wetherill CEO / President

    Justin Wetherill serves as the CEO / President of uBreakiFix.

  • Eddie Trujillo Vice President of Operations

    Eddie Trujillo serves as the Vice President of Operations of uBreakiFix.

  • Michael Melito President & CEO

    Michael Melito serves as the President & CEO of uBreakiFix. Michael started at uBreakiFix in December of 2015. Michael... read more

  • Todd Evans Vice President, Franchise

    Todd Evans serves as the Vice President, Franchise of uBreakiFix. Todd currently resides in the Greater Atlanta Area.

  • Min Cho Vice President, General Counsel, and Secretary

    Min Cho serves as the Vice President, General Counsel, and Secretary of uBreakiFix. Min currently resides in the... read more

  • Kevin Cundiff Vice President, Services & Development

    Kevin Cundiff serves as the Vice President, Services & Development of uBreakiFix. Kevin currently resides in the Greater... read more

  • Evan Hoffman Vice President, Supply Chain

    Evan Hoffman serves as the Vice President, Supply Chain of uBreakiFix. Evan currently resides in the Greater Detroit... read more

  • Katherine Arrington Director of Sales & Marketing

    Katherine Arrington serves as the Director of Sales & Marketing of uBreakiFix. Katherine currently resides in the... read more

  • David Reiff Vice President Of Technology

    David Reiff serves as the Vice President Of Technology of uBreakiFix. David currently resides in the Orlando, Florida... read more

uBreakiFix Salaries

How much does uBreakiFix pay?

How much do people at uBreakiFix get paid? See the latest salaries by department and job title. The average estimated annual salary, including base and bonus, at uBreakiFix is $94,124, or $45 per hour, while the estimated median salary is $109,417, or $52 per hour.

At uBreakiFix, the highest paid job is a Director of Engineering at $174,007 annually and the lowest is an Admin Assistant at $44,158 annually. Average uBreakiFix salaries by department include: Operations at $80,872, HR at $91,657, Engineering at $117,631, and Marketing at $155,076. Half of uBreakiFix salaries are above $109,417.

82 employees at uBreakiFix rank their Compensation in the Bottom 30% of similar sized companies in the US (based on 255 ratings) while 77 employees at uBreakiFix rank their Perks And Benefits in the Bottom 20% of similar sized companies in the US (based on 82 ratings).

Last updated 6 days ago.

1st Percentile
$64k
$64k1st Percentile
20th Percentile
$87k
$87k20th Percentile
40th Percentile
$106k
$106k40th Percentile
60th Percentile
$177k
$177k60th Percentile
80th Percentile
$230k
$230k80th Percentile
100th Percentile
$327k
$327k100th Percentile
$94,124*
Average Compensation
$109,417*
Median Compensation

* Estimated salaries Estimated salaries are based on data provided anonymously by employees and/or estimated by other statistical methods.

uBreakiFix Salaries by Department

Explore uBreakiFix Salaries

Diversity & Inclusion at uBreakiFix

Diverse employees at uBreakiFix score the company 75/100 across various culture categories, placing uBreakiFix in the Bottom 40% of companies on Comparably with 51-200 Employees for Comparably's diversity score. The Diversity score provides insights into how diverse employees feel and rate their work experience at uBreakiFix across various culture dimensions.

Ranked Culture the Highest

Women 92/100
Department - Customer Support
Men 87/100
Department - Operations
Diverse Employees N/A/100

Ranked Culture the Lowest

Women N/A/100
Men 86/100
Department - IT
Diverse Employees N/A/100

uBreakiFix Perks & Benefits

Health & Wellness

  • Dental Insurance
  • Vision Insurance
  • Health Insurance

uBreakiFix PTO

uBreakiFix's PTO and Vacation policy typically gives 20-30 days off a year. Paid Time Off is uBreakiFix's most important benefit besides Healthcare when ranked by employees, with 100% of employees saying it is the most important benefit. uBreakiFix's benefits and PTO Package averages to represent a $500 -$1000 cash value per month.

AnswerPercent
Flex Time0%
Vacation Policy100%
Office Meals0%
401k Contribution0%
Childcare0%
Other than healthcare, which of the following benefits is most important to you?
AnswerPercent
Yes0%
No100%
Does your boss expect you to work when you're on vacation?
AnswerPercent
$2500+/mo0%
$1500 - $2500/mo20%
$1000 -$1500/mo20%
$500 -$1000/mo40%
Less than $500/mo20%
What do you estimate the cash value of your benefits to be? Healthcare, PTO, etc?

uBreakiFix Careers

uBreakiFix Jobs

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Let uBreakiFix Know You Want To Work There

Overview of Candidates Interested in uBreakiFix on Comparably

Candidates By Department

All Industries
100%

Candidates By Location

New York City
100%

Frequently Asked Questions regarding uBreakiFix

What is uBreakiFix address?

uBreakiFix location is at 220 S. Orange Ave. Ste. 200

Who is the CEO of uBreakiFix?

uBreakiFix CEO is Justin Wetherill, their score by employees is 71

What is uBreakiFix eNPS?

The eNPS for uBreakiFix is 7

What is the salary for Senior Developer in uBreakiFix?

Senior Developer average salary in the US is 115k

What are the salaries in the IT in uBreakiFix?

The average salaries for IT in uBreakiFix is 88k

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