uBreakiFix Employee Reviews
Out of 203 uBreakiFix employee reviews, 65% were positive. The remaining 35% were constructive reviews with the goal of helping uBreakiFix improve their work culture. The IT team, with 100% positive reviews, reports the best experience at uBreakiFix compared to all other departments at the company. The Design team offered the most constructive feedback, with 11% of that department's reviews constructive in nature.
Briefly describe your overall experience at your company
What do you like best about the leadership team?
Nothing he is selfish always like to hide
There is no leadership team. So Great.
I have a leader that leads by example.
Its like a family/friend group everyone helps each other and motivates each other.
Review from IT Dept
They help you become successful in what you do
Review from Operations Dept
What does the leadership team need to get better at?
Everything. Hire better managers because they dont care
Checking on employees at franchised locations
Everything: organization, staffing, trading employees properly
Clarity and precision. My owner was terrible
What is the best part about your compensation package?
Health dental and vision with a 401k
Review from IT Dept
It goes up every year, and bonuses are included.
Review from Business Development Dept
They always pay what you're worth, with incentives to do your best.
Review from Design Dept
Medical, vision and dental are a plus and I never considered life insurance until they approached me with a plan. Also, bonuses are always great!
Review from Operations Dept
Compensation is great. Plus the fact that they provide a car and insurance for me saves so much money for me being 23.
Review from IT Dept
Why do you feel undervalued and what would make you feel better about your compensation?
I have more experience not being utilized, i will be looking for a place that needs them.
Paid a fair wage just like everyone else at my location and taken serious
0 benefits or anything straight pay of 11 an hour
worked through pandemic with nommonitary help
Increase the profits from partners
Review from Operations Dept
What are some of the best things about your team?
My team was great, hard working and knowledgeable. Management did not appreciate that
Cool people that work hard.
Good repair guys and competitive.
We all can relate on interests and our love for repair.
Review from IT Dept
have none in store right now
What do your coworkers need to improve and how could you work together better?
Nothing. Its not a team issue its a moral ethics and pride of your job.
not talking like high school boys and respect
What is most positive about the culture and environment at your company?
Learning something new about repairing
We all take pride in our repairs and if we can do a little extra to make sure everything is working right and clean without taking too much time we will
Review from IT Dept
employee moral from managme t
We are customer first people
Review from IT Dept
It feels like there is no pressure
Review from Operations Dept
What needs to change to make the company culture better?
They need to value their employees
Nothing needs to change in my opinion.
Review from Business Development Dept
What did you like most about the interview process?
It was mostly hands on, the strong suit of most people applying for the job
Yes, the interviewer is good. He knows what he's doing. But the pay is so low if it was not about me learning this business I would not accept the offer.
The questions the making you feel at ease and the quick conciseness of it all
Review from IT Dept
It was a simple experience
It happened relatively quickly, only two interviews and short decision-making time
Review from Design Dept
What makes you most happy at work?
Helping cutomers at no charge is always the best.
Repairing phones and seeing the satisfaction on the customers face about the repair and not having to pay a arm and a leg for it
Review from IT Dept
helpijg people with their needs
Doing what I love to do every day most people hate there job I look forward to going to work every day because cell phone repair is my passion
Review from IT Dept
When the day goes by without conflictive customers
Review from Operations Dept
What's going wrong and how can it be improved?
They need to be held accountable for eveything
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