UPS Claimed Company
UPS has become the world's largest package delivery company and a leading global provider of specialized... read more
EMPLOYEE
PARTICIPANTS
3542
TOTAL
RATINGS
40013
...
HR or Marketing? Claim Your Free Employer Account

UPS Careers

UPS' Career scores are comprised of a C+ rating for Happiness, a C+ rating for Environment, and a C rating for Retention. This places UPS in the Top 50% of similar sized companies for Happiness, Top 50% for Environment, and Bottom 45% for Retention. Learn more about how employees feel towards their careers at UPS.

Happiness
Top 50%Top 50% of Similar Size Companies on Comparably
C+

UPS is in the Top 50% of Similar Sized Companies on Comparably

Environment
Top 50%Top 50% of Similar Size Companies on Comparably
C+

UPS is in the Top 50% of Similar Sized Companies on Comparably

Retention
Bottom 45%Bottom 45% of Similar Size Companies on Comparably
C

UPS is in the Bottom 45% of Similar Sized Companies on Comparably

Careers at UPS

Learn more about careers at UPS by reviewing how real employees feel about their work experience at the company. Get an inside look into how happy the employees are and their thoughts on the overall work environment. Also, review Retention scores to understand UPS' focus and commitment to retaining top talent at their company.

3502 employees at UPS have provided detailed feedback about their Quality of Life at UPS. UPS' Environment score ranks the highest at 69/100 (C+), while the Retention score ranks the lowest at 67/100 (C).

UPS Quality of Life by Department

HappinessEnvironmentRetention
EngineeringBCB-
ProductBA-B
DesignFCF
MarketingDDD-
OperationsC+C+C
AdminC-A+C-
Business DevelopmentA+A+A+
FinanceBBC
CommunicationsCFD
Customer SupportBBB
HRC+B-B-
ITC-DD
LegalCA+D
SalesCCB-
Customer SuccessA-A+A+

Happiness at UPS

UPS Happiness at a Glance

Based on 9229 ratings, UPS employees rate their happiness at the workplace a “C+”. The Happiness score describes how employees feel about the overall positivity in the workplace and incorporates their answers to questions like “Is your work environment positive or negative?” and “Do you feel burnt out at work?”.

In general, Asian or Pacific Islander employees and Entry Level employees are considered to be the most happy at UPS, while Caucasian employees and employees with 6 to 10 Years experience are considered to be the least happy. Males are the most optimistic about their career at UPS.

The company is in the Bottom 45% of other companies in Atlanta and Top 50% of other companies on Comparably.

Gender
Female
C+
Male
C+
Ethnicity
Caucasian
C+
Hispanic or Latino
B
Asian or Pacific Islander
A-
Other
C-
Native American
B
Experience
Entry Level
B
1 to 3 Years
B
3 to 6 Years
C+
6 to 10 Years
C-
Over 10 Years
C+

Who ranks UPS Happiness the highest?

Department - Business Development 85/100
Ethnicity - Asian or Pacific Islander 75/100
Experience - 1 to 3 Years 71/100

Who ranks UPS Happiness the lowest?

Department - Design 34/100
Tenure - Over 10 Years 51/100
Ethnicity - Other 59/100

Environment at UPS

UPS Environment at a Glance

2026 UPS employees believe their work environment deserves a “C+”. The Environment score describes how employees feel about their relationship with coworkers and overall work productivity at the Company.

In general, Asian or Pacific Islander employees and Entry Level employees think the most highly about their work environment, while Native American employees and employees with Over 10 Years experience think there is room for improvement.

The Environment score has remained steady over the past month. The 6413 ratings are derived from employee answers to questions like “What needs to change to make the company culture better?” and “What % of the time are you bored at work?”.

Gender
Female
A-
Male
C
Ethnicity
Caucasian
C
Hispanic or Latino
C+
Asian or Pacific Islander
B+
Other
C
Native American
C
Experience
Entry Level
A+
1 to 3 Years
A+
3 to 6 Years
B-
6 to 10 Years
C-
Over 10 Years
C-

Who ranks UPS Environment the highest?

Experience - Entry Level 81/100
Department - Legal 79/100
Tenure - 2 to 5 Years 79/100

Who ranks UPS Environment the lowest?

Department - Communications 54/100
Tenure - 5 to 10 Years 61/100
Experience - Over 10 Years 64/100

Retention at UPS

UPS Retention at a Glance

UPS' Retention score is rated a “C” by 3502 employees. The category helps understand UPS' focus and commitment to retaining employees in their organization.

Over the past month, UPS' Retention score has remained steady at 67/100. In general, Asian or Pacific Islander employees and Entry Level employees think the most highly about UPS' efforts around retaining employees, while Native American employees and employees with 6 to 10 Years experience think there is room for improvement.

UPS' Retention score is in the Bottom 45% of similar sized companies (10,000+ Employees) on Comparably. The Company ranks in the Bottom 45% compared to nearby companies in Atlanta.

Gender
Female
C
Male
C
Ethnicity
Caucasian
C
Hispanic or Latino
B-
Asian or Pacific Islander
B+
Other
D
Native American
D
Experience
Entry Level
C+
1 to 3 Years
C+
3 to 6 Years
C
6 to 10 Years
D+
Over 10 Years
C

Who ranks UPS Retention the highest?

Department - Customer Success 86/100
Ethnicity - Asian or Pacific Islander 73/100
Experience - Entry Level 69/100

Who ranks UPS Retention the lowest?

Department - Design 41/100
Tenure - Over 10 Years 53/100
Ethnicity - Other 60/100
×
Rate your company