UPS Claimed Company
UPS has become the world's largest package delivery company and a leading global provider of specialized... read more
EMPLOYEE
PARTICIPANTS
3737
TOTAL
RATINGS
41187
...
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UPS Employer Brand

56% of employees are proud to be part of the UPS brand while 53% of employees believe they work in a positive work environment. UPS' Employer Brand is comprised of a C+ rating for Retention, a C- rating for Office Culture, and a C+ rating for Happiness. Employer Branding is an important aspect for companies looking to obtain and retain talent.

Retention
Top 50%Top 50% of Similar Size Companies on Comparably
C+

UPS is in the Top 50% of Similar Size Companies on Comparably

Office Culture
Bottom 30%Bottom 30% of Similar Size Companies on Comparably
C-

UPS is in the Bottom 30% of Similar Size Companies on Comparably

Happiness
Top 50%Top 50% of Similar Size Companies on Comparably
C+

UPS is in the Top 50% of Similar Size Companies on Comparably

Employer Brand by Department

UPS' Culture score is a collective aggregate of employee feedback across categories like Outlook, Team, and Leadership. Below the culture score, happiness score, & eNPS help demonstrate UPS' Employer Brand at the department level.

Culture ScoreHappinessEmployee Satisfaction (eNPS) Net Promoter Score tracks your employees' overall score to this question: "On a scale from 0-10, how likely are you to recommend working at your company to a friend?"
ProductBB6
SalesC+C11
EngineeringCB9
OperationsCC+-18
MarketingD-D-12
DesignFF0
AdminCC--8
Business DevelopmentA+A+27
FinanceC+B22
CommunicationsDC12
Customer SupportC+B9
HRB-C+0
ITD+C--40
LegalDC20
Customer SuccessA+A-50

UPS Employee Perception

Employee Perception represents the core of UPS' Employer Brand. We have broken perception into three categories: UPS Retention (Overall Grade: C+), UPS Office Culture (Overall Grade: C-), and UPS Happiness (Overall Grade: C+).

UPS Retention

We asked UPS employees questions about their pay, coworker quality, and much more. For Retention, UPS ranks in the Bottom 45% of other companies in Atlanta and Top 50% of similar sized companies on Comparably.

Do you believe you're paid fairly?
Would you leave your current job for a 20% raise at a different company?
Are you challenged at work?
75
out of 100
How would you rate the quality of your coworkers?

UPS Office Culture

UPS employees were asked to rate their office vibes, business climate, and other critical UPS culture questions. For Office Culture, UPS ranks in the Bottom 25% of other companies in Atlanta and Bottom 30% of similar sized companies on Comparably.

Engaging
25%
Laid Back
14%
Serious
11%
Boring
7%
Toxic
43%
How would you describe the Office vibe at your company?
Multiple times a week
15%
Once a week
18%
Once a month
10%
Once a quarter
18%
Never
39%
How often do you socialize with team members outside of work?
Positive
53%
Negative
47%
Is your work environment positive or negative?

UPS Happiness

UPS employees were asked a range of questions to gauge their overall happiness at the company. For Happiness, UPS ranks in the Bottom 45% of other companies in Atlanta and Top 50% of similar sized companies on Comparably.

Are you proud to be a part of your company?
Are your company's goals clear, and are you invested in them?
Do you feel burnt out at work?
Excellent
5%
Good
29%
Neutral
17%
Not Great
25%
Terrible
24%
How’s the work life balance at your company?

How UPS Ranks Against their Competitors for Overall Culture Score

  1. XPO Logistics
    1st
  2. Amazon
    2nd
  3. DHL
    3rd
  4. FedEx
    4th
  5. YRC Worldwide
    6th
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