Upserve – Address complaints from your customers | Comparably
Comparably

Upserve – Address complaints from your customers

Upserve Claimed Company
"Upserve offers a smart management system for restaurant owners to track key facets of their business including sales, covers and more in real time." read more
EMPLOYEE
PARTICIPANTS
10
TOTAL
RATINGS
127
HR or Marketing? Claim Your Free Employer Account

Address complaints from your customers

Other Employee Reviews for Upserve

What can this brand most improve?

The customer service of this company is a complete joke.

What can this brand most improve?

Reaching Customer Service for long-term issues or product satisfaction / service issues is nearly impossible. They have a good "chat support" system set up for small "in the moment issues", but no reliable phone numbers or emails or channels for long term help.

Briefly describe your overall experience at your company

Chaos, with a lack of leadership at all levels

What can this brand most improve?

A live person to actually answer the phone and help with onboarding would be nice.

What can this brand most improve?

Customer service, Functionality. Response time is horrible and they offer no solutions

Read Reviews by Category

All (12 reviews)
Leadership (1 review)
Compensation (1 review)
Team (1 review)
Environment (1 review)
Outlook (1 review)

Browse All Companies

  • Top Rated Companies by Metro
  • Top Rated CEOs
  • Top Rated for Women
  • Top Rated for Diverse Employees
  • Top Rated eNPS
  • Top Rated Report Card
  • Top Rated vs Competitors
  • Top Rated Teams
  • Recently Reviewed Companies
  • Recently Answered Q&A
  • Companies with the Most Candidates
  • Companies with the Most Employee Q&A
  • Top Rated for Compensation
  • Top Rated for Executive Team
  • Recently Rated Companies
  • Not Yet Rated
  • Browse Salaries by Company
    • ×
    Rate your company