USCIS Senior Customer Service Manager Salaries in Baltimore, MD | Comparably
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USCIS Senior Customer Service Manager Salaries in Baltimore, MD

The average USCIS Senior Customer Service Manager in Baltimore, MD earns an estimated $130,704 annually, which includes an estimated base salary of $116,371 with a $14,333 bonus. USCIS' Senior Customer Service Manager compensation is $60,409 more than the US average for a Senior Customer Service Manager. Senior Customer Service Manager salaries at USCIS in Baltimore, MD can range from $115,000 - $150,000.

In Baltimore, MD, The Customer Support Department at USCIS earns $24,586 more on average than the Admin Department.

Last updated 2 months ago.

$15k
$32k
$49k
$65k
$130k
$200k
$258k
$130,704
Average Compensation
$116,371
avg. base
$14,333
avg. bonus

Senior Customer Service Manager Salaries at USCIS

In Baltimore, MD, Senior Customer Service Managers earn $71,025 more than Technical Supports, and $363 less than Customer Service Managers.

Customer Service Manager
$131k*
Technical Support
$60k*
CS Rep
$55k*
* estimated salary

Compensation at USCIS by Department

In Baltimore, MD, The Customer Support Department averages $24,586 more than the Admin Department, and $7,373 less than the Communications Department

Communications
$75,034 Avg. total comp.
+$7k
Customer Support
$67,661 Avg. total comp.
Admin
$43,075 Avg. total comp.
-$25k

Senior Customer Service Manager Compensation by Gender (All Companies)

The average female Senior Customer Service Manager at companies similar size to USCIS reported making $64,747, while the average male Senior Customer Service Manager at similar sized companies reported making $93,274.

Senior Customer Service Manager Compensation by Ethnicity (All Companies)

The average Hispanic or Latino Senior Customer Service Manager at companies similar size to USCIS reported making $91,726, while the average Native American Senior Customer Service Manager at similar sized companies reported making $59,013.

How Senior Customer Service Managers at USCIS Rate Their Compensation

The majority of Senior Customer Service Managers at USCIS believe they're compensated fairly. 33% of Senior Customer Service Managers at USCIS say they receive annual bonuses, and the vast majority (71%) are satisfied with their benefits. See more compensation ratings at USCIS

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