Working for Ventech Solutions has been the best experience I've had in my working life. Then when we transitioned to work from home that only became more true. I am the most comfortable I've ever been working for a company. I have all the tools I need to succeed at my finger tips, without an office.
Briefly describe your overall experience at your company
Constant and unique challenges everyday, to keep me engaged. Coupled with the work from home environment make it the best job I've ever had. I take pride in my work and feel like I'm really helping people. The only downside being leaderships never ending crusade to bring us back to the office.
What do you like best about the leadership team?
A majority of them are very communicative.
What is most positive about the culture and environment at your company?
From when I started the culture has always been warm and welcoming and that translated well into the work from home environment.
What is the best part about your compensation package?
The no cost life insurance policy is a plus, should the worst happen it's good to know my family is taken care of.
What makes you most happy at work?
Being comfortable in the quiet space I work in at my home. Being left to my own devices, so I can work in peace and quiet.
What makes you most happy at work?
I would say the most satisfying thing is fixing a complex issue. Or when a larger issue that has been going on for some time gets resolved.
What are some of the best things about your team?
I have nothing positive or negative to say about my team. I have not needed to interact with them in a professional manner and do not wish to interact with them personally.
What does the leadership team need to get better at?
Listening to and understanding their employees wants and needs. Seeing the writing on the wall and understanding that as the world changes so should they and move us to permanent work from home.
What is most positive about the culture and environment at your company?
Despite the clear efforts from leadership to make the office environment as comfortable, friendly and welcoming as possible. Working from home is a vast improvement on it. I get to decided who I talk to and why.
Why do you feel undervalued and what would make you feel better about your compensation?
I would feel better if the raises that Ventech gave were at least above the cost of living increase. The highest raise given to a front line agent was still below the raise of cost of living.
What do your coworkers need to improve and how could you work together better?
Communication is key. More often then not some information is distributed via word of mouth because front line agents are kept in the dark regarding larger issues for hours and sometimes days. Some agents will know how to tackle and issue and some won't depending on who they have spoken with.
Other Employee Reviews for Ventech Solutions
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