Vivid Seats – This company has no customer service whatsoever. I'm not sure they even know what the word means

Online ticket marketplace where fans can buy and sell tickets to sports, concerts, and theater events nationwide. read more

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This company has no customer service whatsoever. I'm not sure they even know what the word means

Why do you feel undervalued and what would make you feel better about your compensation?

Vacation and paid maternity leave
Compensation review

Briefly describe your overall experience at your company

Asking too much without reward. They prioritize corporate employees over operations employees and it shows in everything they do.

Briefly describe your overall experience at your company

Very collaborative, transparent, motivating environment and highly approachable leadership teams.

What can this brand most improve?

Communication is horrible. Only reason in communication with them now is because I am disputing a charge.

What can this brand most improve?

Resolving an issue for an un delivered ticket.

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