VXI Global Solutions is a BPO leader in customer service, customer experience, and digital solutions. Founded in 1998, the company has over 42,000 employees in more than 40+ locations in North America, Asia, Europe, the Middle East and Africa, and the Caribbean. We deliver omni-channel and multilingual support, software development, quality assurance, CX advisory, and automation & process excellence to the world’s most respected brands. VXI is one of the fastest growing, privately-held business services organizations in the United States and the Philippines and one of the few US-based customer-care organizations in China. VXI is also backed by private equity investor Bain Capital. Our initial partnership ran from 2012 to 2016 and was the beginning of prosperous times for the company. During this period, not only did VXI expand our footprint in the US and Philippines, but we also gained ground in the Chinese and Central American markets. We also acquired Symbio, expanding our global s read more

EMPLOYEE PARTICIPANTS: 345

TOTAL RATINGS: 2808

CEO: David Zhou

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VXI Global Solutions Customer Success Manager Salaries in Hagerstown, MD

The average VXI Global Solutions Customer Success Manager in Hagerstown, MD earns an estimated $48,758 annually, which includes an estimated base salary of $44,588 with a $4,170 bonus. VXI Global Solutions' Customer Success Manager compensation is $3,045 less than the US average for a Customer Success Manager. Customer Success Manager salaries at VXI Global Solutions in Hagerstown, MD can range from $25,000 - $105,000.

In Hagerstown, MD, The Customer Support Department at VXI Global Solutions earns null less on average than the null Department.

Last updated 3 days ago.

$13k

$23k

$32k

$41k

$12.04M

$48,758

Average Compensation

$44,588: avg. base

$4,170: avg. bonus

Customer Success Manager Salaries at VXI Global Solutions

In Hagerstown, MD, Customer Success Managers earn $2,079 more than CS Reps, and $18,783 less than Technical Supports.

Technical Support

$68k*

CS Rep

$47k*

Customer Service Manager

$40k

* estimated salary

Compensation at VXI Global Solutions by Department

In Hagerstown, MD, The Customer Support Department averages $1,903 less than the Admin Department.

Finance

$82,026 Avg. total comp.

+$23k

Admin

$60,847 Avg. total comp.

+$2k

Customer Support

$58,944 Avg. total comp.

Customer Success Manager Compensation by Gender (All Companies)

The average female Customer Success Manager at companies similar size to VXI Global Solutions reported making $42,803, while the average male Customer Success Manager at similar sized companies reported making $51,559.

Customer Success Manager Compensation by Ethnicity (All Companies)

The average Native American Customer Success Manager at companies similar size to VXI Global Solutions reported making $68,667, while the average African American/Black Customer Success Manager at similar sized companies reported making $38,012.

How Customer Success Managers at VXI Global Solutions Rate Their Compensation

The majority of Customer Success Managers at VXI Global Solutions believe they're compensated fairly. 57% of Customer Success Managers at VXI Global Solutions say they receive annual bonuses, and the majority (61%) are satisfied with their benefits. See more compensation ratings at VXI Global Solutions

Do you believe you're paid fairly?

66% Yes

Does your company give annual bonuses?

57% Yes

Are you satisfied with your Benefits?

61% Yes

See VXI Global Solutions Customer Success Manager Salaries in Other Cities

Customer Success Manager Salaries at Similar Size Companies in Hagerstown, MD

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