B-
67/100
VXI Global Solutions Claimed Company
VXI Global Solutions is a BPO leader in customer service, customer experience, and digital solutions. Founded in 1998, the company has over 42,000 employees in more than 40+ locations in North America, Asia, Europe, the Middle East and Africa, and the Caribbean. We deliver omni-channel and multilingual support, software development, quality assurance, CX advisory, and automation & process excellence to the world’s most respected brands.
VXI is one of the fastest growing, privately-held business services organizations in the United States and the Philippines and one of the few US-based customer-care organizations in China.
VXI is also backed by private equity investor Bain Capital. Our initial partnership ran from 2012 to 2016 and was the beginning of prosperous times for the company. During this period, not only did VXI expand our footprint in the US and Philippines, but we also gained ground in the Chinese and Central American markets. We also acquired Symbio, expanding our global s read more
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VXI Global Solutions Compensation Employee Reviews
All
Positive
Constructive
What is the best part about your compensation package?
Having benefits are security for future disaster
The incentive and insurance itself
Benefits, Rewards & recognition platforms.
The best part of the compensation package is its all-encompassing nature, offering a competitive salary and impressive benefits like health coverage, retirement plans, and professional growth opportunities.
The benefits and bonus structure
Review from Operations Dept
great opportunity to earn variable pay on top of base if you perform well.
variable pay is fair and a combination of individual and company performance.
Review from HR Dept
Ability to bonus based on performance. Their P4P for all levels is a great win and you don't see that at many BPOs
Review from Operations Dept
Medical and dental benefits are good
Great on comp package h
The HMO coverage and the salary
its just fair to me
Review from Customer Support Dept
The T-Mobile business account phones we can get after 30 days
Review from Operations Dept
Our basic salary is at par with industry standard and bonuses are also given based on performance.
Great benefits and fai pay too
Review from Customer Support Dept
Program allowance and the basic salary
Review from Operations Dept
Medical coverage that we get
Review from Marketing Dept
year end incentives at all levels
Everything is offered for employees; however, the health insurance is pricey.
Dentist and eye compensation offered
Review from Sales Dept
Why do you feel undervalued and what would make you feel better about your compensation?
Being allowed to work a 40 hour work week in which you were hired. When you are scheduled on a holiday, allow the individual to work their full shift and not force VTO because things are slow and the they say the client does not want to pay when sitting in ready. Unable ro maximize full pay EVER.
Review from Customer Support Dept
Because I was replaced while still in my job whilst I was passing all kpis by someone who has come in and passed no kpis.
Just give the compensation that your employee deserve.
The amount of work does not compensate adequately.
We did more then what we were compensate
Real training and growth in company
Review from Sales Dept
better pay and more info on hold to get ahold of people within the company such as payroll
they change my day off. and that's unfair. Also im only gettin paid less than $10 of bonuses, I think my job and effort should be compensated properly.
Review from Customer Support Dept
Actually training people and not discriminating
I feel like management does care about there employees enough to make sure things are done efficiently or even correctly
Review from Sales Dept
More money as team leader in hertz we do a lot of work and we are not being paid fairly
Review from Operations Dept
Because they make crazy money but pay us like a dollar
Review from Customer Support Dept
We do more work than what we are paid for
Review from Customer Support Dept
yes undervalued, more with access to health breaks too ! snaks and team time out to relax and have fun its soo stressfull working there without friendly people all after each necks. others are bullies especially those in positions.
Review from Sales Dept
agents are under paid, and they have a lot they have to know, that they are not taught in training, at least the project i was working on.
Review from Customer Support Dept
I've been there for a long time and I think my pay should be increased
Review from Marketing Dept
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