VXI Global Solutions is a BPO leader in customer service, customer experience, and digital solutions. Founded in 1998, the company has over 42,000 employees in more than 40+ locations in North America, Asia, Europe, the Middle East and Africa, and the Caribbean. We deliver omni-channel and multilingual support, software development, quality assurance, CX advisory, and automation & process excellence to the world’s most respected brands. VXI is one of the fastest growing, privately-held business services organizations in the United States and the Philippines and one of the few US-based customer-care organizations in China. VXI is also backed by private equity investor Bain Capital. Our initial partnership ran from 2012 to 2016 and was the beginning of prosperous times for the company. During this period, not only did VXI expand our footprint in the US and Philippines, but we also gained ground in the Chinese and Central American markets. We also acquired Symbio, expanding our global s read more

EMPLOYEE PARTICIPANTS: 364

TOTAL RATINGS: 2998

CEO: David Zhou

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VXI Global Solutions Desktop Support Salaries in Baltimore, MD

The average VXI Global Solutions Desktop Support in Baltimore, MD earns an estimated $74,524 annually, which includes an estimated base salary of $59,524 with a $15,000 bonus. VXI Global Solutions' Desktop Support compensation is $21,981 more than the US average for a Desktop Support. Desktop Support salaries at VXI Global Solutions in Baltimore, MD can range from $40,000 - $114,000.

In Baltimore, MD, The IT Department at VXI Global Solutions earns $8,614 more on average than the Business Development Department.

Last updated 10 days ago.

$20k

$30k

$40k

$50k

$86k

$156k

$74,524

Average Compensation

$59,524: avg. base

$15,000: avg. bonus

Desktop Support Salaries at VXI Global Solutions

In Baltimore, MD, Desktop Supports earn $12,904 more than Desktop Supports, and $12,549 less than IT Support Engineers.

IT Manager

$120k*

Project Manager

$114k*

SysAdmin

$92k*

IT Support Engineer

$87k*

Desktop Support

$62k*

* estimated salary

Compensation at VXI Global Solutions by Department

In Baltimore, MD, The IT Department averages $8,614 more than the Business Development Department, and $521 less than the Design Department

Design

$103,585 Avg. total comp.

+$521

$103,064 Avg. total comp.

Business Development

$94,450 Avg. total comp.

-$9k

Desktop Support Compensation by Gender (All Companies)

The average female Desktop Support at companies similar size to VXI Global Solutions reported making $50,946, while the average male Desktop Support at similar sized companies reported making $57,228.

Desktop Support Compensation by Ethnicity (All Companies)

The average Native American Desktop Support at companies similar size to VXI Global Solutions reported making $74,400, while the average Hispanic or Latino Desktop Support at similar sized companies reported making $50,193.

How Desktop Supports at VXI Global Solutions Rate Their Compensation

The majority of Desktop Supports at VXI Global Solutions believe they're compensated fairly. 57% of Desktop Supports at VXI Global Solutions say they receive annual bonuses, and the majority (60%) are satisfied with their benefits. See more compensation ratings at VXI Global Solutions

Do you believe you're paid fairly?

65% Yes

Does your company give annual bonuses?

57% Yes

Are you satisfied with your Benefits?

60% Yes

See VXI Global Solutions Desktop Support Salaries in Other Cities

Desktop Support Salaries at Similar Size Companies in Baltimore, MD

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