VXI Global Solutions is a BPO leader in customer service, customer experience, and digital solutions. Founded in 1998, the company has over 42,000 employees in more than 40+ locations in North America, Asia, Europe, the Middle East and Africa, and the Caribbean. We deliver omni-channel and multilingual support, software development, quality assurance, CX advisory, and automation & process excellence to the world’s most respected brands. VXI is one of the fastest growing, privately-held business services organizations in the United States and the Philippines and one of the few US-based customer-care organizations in China. VXI is also backed by private equity investor Bain Capital. Our initial partnership ran from 2012 to 2016 and was the beginning of prosperous times for the company. During this period, not only did VXI expand our footprint in the US and Philippines, but we also gained ground in the Chinese and Central American markets. We also acquired Symbio, expanding our global s read more

EMPLOYEE PARTICIPANTS: 350

TOTAL RATINGS: 2893

CEO: David Zhou

HR or Marketing? Claim Your Free Employer Account

VXI Global Solutions Desktop Support Salaries in Rochester, NY

The average VXI Global Solutions Desktop Support in Rochester, NY earns an estimated $37,619 annually. VXI Global Solutions' Desktop Support compensation is $14,924 less than the US average for a Desktop Support. Desktop Support salaries at VXI Global Solutions in Rochester, NY can range from $31,200 - $53,000.

In Rochester, NY, The IT Department at VXI Global Solutions earns $22,639 more on average than the Finance Department.

Last updated a day ago.

$20k

$30k

$40k

$50k

$86k

$156k

$37,619

Average Compensation

$37,619: avg. base

Desktop Support Salaries at VXI Global Solutions

In Rochester, NY, Desktop Supports earn $50,085 less than IT Support Engineers.

IT Manager

$132k*

Project Manager

$115k*

SysAdmin

$96k*

IT Support Engineer

$88k*

Desktop Support

$38k*

* estimated salary

Compensation at VXI Global Solutions by Department

In Rochester, NY, The IT Department averages $22,639 more than the Finance Department, and $1,660 less than the Sales Department

Sales

$106,306 Avg. total comp.

+$2k

$104,646 Avg. total comp.

Finance

$82,007 Avg. total comp.

-$23k

Desktop Support Compensation by Gender (All Companies)

The average female Desktop Support at companies similar size to VXI Global Solutions reported making $50,946, while the average male Desktop Support at similar sized companies reported making $57,228.

Desktop Support Compensation by Ethnicity (All Companies)

The average Native American Desktop Support at companies similar size to VXI Global Solutions reported making $74,400, while the average Hispanic or Latino Desktop Support at similar sized companies reported making $50,193.

How Desktop Supports at VXI Global Solutions Rate Their Compensation

The majority of Desktop Supports at VXI Global Solutions believe they're compensated fairly. 57% of Desktop Supports at VXI Global Solutions say they receive annual bonuses, and the majority (62%) are satisfied with their benefits. See more compensation ratings at VXI Global Solutions

Do you believe you're paid fairly?

67% Yes

Does your company give annual bonuses?

57% Yes

Are you satisfied with your Benefits?

62% Yes

See VXI Global Solutions Desktop Support Salaries in Other Cities

Desktop Support Salaries at Similar Size Companies in Rochester, NY

Rate your company