VXI Global Solutions is a BPO leader in customer service, customer experience, and digital solutions. Founded in 1998, the company has over 42,000 employees in more than 40+ locations in North America, Asia, Europe, the Middle East and Africa, and the Caribbean. We deliver omni-channel and multilingual support, software development, quality assurance, CX advisory, and automation & process excellence to the world’s most respected brands. VXI is one of the fastest growing, privately-held business services organizations in the United States and the Philippines and one of the few US-based customer-care organizations in China. VXI is also backed by private equity investor Bain Capital. Our initial partnership ran from 2012 to 2016 and was the beginning of prosperous times for the company. During this period, not only did VXI expand our footprint in the US and Philippines, but we also gained ground in the Chinese and Central American markets. We also acquired Symbio, expanding our global s read more

EMPLOYEE PARTICIPANTS: 328

TOTAL RATINGS: 2567

CEO: David Zhou

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Joining VXI Global Solutions - Employee Onboarding

Employee Sentiment

The prevailing opinion from employees about joining VXI Global Solutions is that the company was unprepared on their first day. VXI Global Solutions employees concluded that their overall onboarding experience was positive. 60% said their direct manager was helpful with their acclimation during the first 90 days. First impressions are important, and how prepared a company is on your first day leaves a lasting impression.

Answer	Percent
Yes	75%
No	25%

Did you have a positive onboarding experience when you were hired at your current company?

Answer	Percent
Very Prepared	25%
Prepared	25%
Somewhat Prepared	0%
Unprepared	50%
Very Unprepared	0%

How prepared was your company on your first day of onboarding?

Answer	Percent
Yes	60%
No	40%

Was your direct manager helpful with your onboarding during your first 90 days?

Meet Your Managers

Your direct manager highly affects your experience at a company; overall managers at VXI Global Solutions are rated a B-. At VXI Global Solutions most employees said they received feedback every week or once a month. 33% of employees also said they felt comfortable giving their managers feedback. Learn More about your managers at VXI Global Solutions.

Answer	Percent
Every week	36%
Once a month	36%
Once a quarter	9%
Once a year	9%
Never	10%

How often do you get valuable feedback on how to improve at work?

Answer	Percent
Yes	0%
No	100%

Does your boss expect you to work when you're on vacation?

Answer	Percent
Yes	33%
No	67%

Do you feel comfortable giving your boss negative feedback?

Negotiate Salary

If you think you and your skill set should be valued higher than your offer, negotiate your salary! 50% of men and 50% of women at VXI Global Solutions said they negotiated their salaries. On average, VXI Global Solutions employees earn $116,352. VXI Global Solutions ranks in the Top 50% for compensation in Los Angeles. Learn More about Salaries at VXI Global Solutions.

Average Salaries at VXI Global Solutions by Department

$149k*

Engineering

$174k*

Product

$106k*

Design

$88k*

Marketing

$85k*

Operations

$59k*

Admin

$106k*

Business Dev

$95k*

Finance

$71k*

Customer Support

$166k*

$108k*

$155k*

Legal

$156k*

Sales

^* Estimated salaries Estimated salaries are based on data provided anonymously by employees and/or estimated by other statistical methods.

Get Acclimated

Now that you’ve joined VXI Global Solutions, get acclimated. Is lunch a social time or do people sit at their desks? At VXI Global Solutions the most common answer selected by employees is a 1 hour break. Understand your coworkers and why they’ve chosen to stay at VXI Global Solutions, many employees say it’s because of the comfort & familiarity.

Answer	Percent
Company Mission	33%
Comp & Benefits	17%
Co-Workers	17%
Comfort & Familiarity	33%
Career Advancement Opportunities	0%

What's the main reason you stay at your current company?

Answer	Percent
>1 hour	0%
1 hour	34%
45 minutes	33%
30 minutes	33%
I eat at my desk	0%

How long do you take for lunch breaks?

Answer	Percent
Multiple times a week	0%
Once a week	33%
Once a month	34%
Once a quarter	0%
Never	33%

How often do you socialize with team members outside of work?

Professional Development

VXI Global Solutions ranks in the Top 40% of companies for professional development in Los Angeles. 67% of employees feel as though VXI Global Solutions is beneficial to their continuous career growth, and 44% said they had a mentor at the office. Learn More about Professional Development at VXI Global Solutions.

Answer	Percent
Yes	44%
No	56%

Do you have a mentor at work?

Answer	Percent
Yes	67%
No	33%

Does your current company provide you meaningful opportunities for career advancement?

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