VXI Global Solutions is a BPO leader in customer service, customer experience, and digital solutions. Founded in 1998, the company has over 42,000 employees in more than 40+ locations in North America, Asia, Europe, the Middle East and Africa, and the Caribbean. We deliver omni-channel and multilingual support, software development, quality assurance, CX advisory, and automation & process excellence to the world’s most respected brands. VXI is one of the fastest growing, privately-held business services organizations in the United States and the Philippines and one of the few US-based customer-care organizations in China. VXI is also backed by private equity investor Bain Capital. Our initial partnership ran from 2012 to 2016 and was the beginning of prosperous times for the company. During this period, not only did VXI expand our footprint in the US and Philippines, but we also gained ground in the Chinese and Central American markets. We also acquired Symbio, expanding our global s read more

EMPLOYEE PARTICIPANTS: 340

TOTAL RATINGS: 2695

CEO: David Zhou

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VXI Global Solutions CS Rep Salary

The average VXI Global Solutions CS Rep earns an estimated $47,411 annually, which includes an estimated base salary of $46,911 with a $500 bonus. VXI Global Solutions' CS Rep compensation is $4,392 less than the US average for a CS Rep. CS Rep salaries at VXI Global Solutions can range from $35,400 - $51,000.

The Customer Support Department at VXI Global Solutions earns $10,290 more on average than the Engineering Department.

Last updated 2 days ago.

$13k

$23k

$32k

$41k

$12.04M

$47,411

Average Compensation

$46,911: avg. base

$500: avg. bonus

CS Rep Salaries at VXI Global Solutions

CS Reps earn $437 more than CS Reps, and $39,687 less than Technical Supports.

Technical Support

$87k*

CS Rep

$47k*

Customer Service Manager

$40k

* estimated salary

Compensation at VXI Global Solutions by Department

The Customer Support Department averages $10,290 more than the Engineering Department, and $16,713 less than the Legal Department

Legal

$148,580 Avg. total comp.

+$17k

Customer Support

$131,867 Avg. total comp.

Engineering

$121,577 Avg. total comp.

-$10k

CS Rep Compensation by Gender (All Companies)

The average female CS Rep at companies similar size to VXI Global Solutions reported making $42,803, while the average male CS Rep at similar sized companies reported making $51,559.

CS Rep Compensation by Ethnicity (All Companies)

The average Native American CS Rep at companies similar size to VXI Global Solutions reported making $68,667, while the average African American/Black CS Rep at similar sized companies reported making $38,012.

How CS Reps at VXI Global Solutions Rate Their Compensation

The majority of CS Reps at VXI Global Solutions believe they're compensated fairly. 50% of CS Reps at VXI Global Solutions say they receive annual bonuses, and the majority (61%) are satisfied with their benefits. See more compensation ratings at VXI Global Solutions

Do you believe you're paid fairly?

67% Yes

Does your company give annual bonuses?

50% Yes

Are you satisfied with your Benefits?

61% Yes

See VXI Global Solutions CS Rep Salaries by City

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