VXI Global Solutions is a BPO leader in customer service, customer experience, and digital solutions. Founded in 1998, the company has over 42,000 employees in more than 40+ locations in North America, Asia, Europe, the Middle East and Africa, and the Caribbean. We deliver omni-channel and multilingual support, software development, quality assurance, CX advisory, and automation & process excellence to the world’s most respected brands. VXI is one of the fastest growing, privately-held business services organizations in the United States and the Philippines and one of the few US-based customer-care organizations in China. VXI is also backed by private equity investor Bain Capital. Our initial partnership ran from 2012 to 2016 and was the beginning of prosperous times for the company. During this period, not only did VXI expand our footprint in the US and Philippines, but we also gained ground in the Chinese and Central American markets. We also acquired Symbio, expanding our global s read more

EMPLOYEE PARTICIPANTS: 362

TOTAL RATINGS: 2987

CEO: David Zhou

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VXI Global Solutions Sr Desktop Support Salaries in Hagerstown, MD

The average VXI Global Solutions Sr Desktop Support in Hagerstown, MD earns an estimated $73,679 annually. VXI Global Solutions' Sr Desktop Support compensation is $3,994 more than the US average for a Sr Desktop Support.

In Hagerstown, MD, The IT Department at VXI Global Solutions earns $3,135 more on average than the Sales Department.

Last updated a month ago.

$30k

$42k

$54k

$65k

$98k

$130k

$162k

$73,679

Average Compensation

$73,679: avg. base

Sr Desktop Support Salaries at VXI Global Solutions

In Hagerstown, MD, Sr Desktop Supports earn $18,394 more than Desktop Supports, and $14,026 less than IT Support Engineers.

IT Manager

$132k*

Project Manager

$98k*

SysAdmin

$96k*

IT Support Engineer

$88k*

Desktop Support

$55k*

* estimated salary

Compensation at VXI Global Solutions by Department

In Hagerstown, MD, The IT Department averages $3,135 more than the Sales Department, and $9,780 less than the Operations Department

Operations

$108,341 Avg. total comp.

+$10k

$98,561 Avg. total comp.

Sales

$95,426 Avg. total comp.

-$3k

Sr Desktop Support Compensation by Gender (All Companies)

The average female Sr Desktop Support at companies similar size to VXI Global Solutions reported making $82,683, while the average male Sr Desktop Support at similar sized companies reported making $76,102.

Sr Desktop Support Compensation by Ethnicity (All Companies)

The average Asian or Pacific Islander Sr Desktop Support at companies similar size to VXI Global Solutions reported making $90,350, while the average Caucasian Sr Desktop Support at similar sized companies reported making $71,036.

How Sr Desktop Supports at VXI Global Solutions Rate Their Compensation

The majority of Sr Desktop Supports at VXI Global Solutions believe they're compensated fairly. 57% of Sr Desktop Supports at VXI Global Solutions say they receive annual bonuses, and the majority (60%) are satisfied with their benefits. See more compensation ratings at VXI Global Solutions

Do you believe you're paid fairly?

65% Yes

Does your company give annual bonuses?

57% Yes

Are you satisfied with your Benefits?

60% Yes

See VXI Global Solutions Sr Desktop Support Salaries in Other Cities

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