VXI Global Solutions is a BPO leader in customer service, customer experience, and digital solutions. Founded in 1998, the company has over 42,000 employees in more than 40+ locations in North America, Asia, Europe, the Middle East and Africa, and the Caribbean. We deliver omni-channel and multilingual support, software development, quality assurance, CX advisory, and automation & process excellence to the world’s most respected brands. VXI is one of the fastest growing, privately-held business services organizations in the United States and the Philippines and one of the few US-based customer-care organizations in China. VXI is also backed by private equity investor Bain Capital. Our initial partnership ran from 2012 to 2016 and was the beginning of prosperous times for the company. During this period, not only did VXI expand our footprint in the US and Philippines, but we also gained ground in the Chinese and Central American markets. We also acquired Symbio, expanding our global s read more

EMPLOYEE PARTICIPANTS: 364

TOTAL RATINGS: 2998

CEO: David Zhou

HR or Marketing? Claim Your Free Employer Account

VXI Global Solutions Technical Support Salaries in Baltimore, MD

The average VXI Global Solutions Technical Support in Baltimore, MD earns an estimated $62,096 annually, which includes an estimated base salary of $59,746 with a $2,350 bonus. VXI Global Solutions' Technical Support compensation is $2,275 more than the US average for a Technical Support. Technical Support salaries at VXI Global Solutions in Baltimore, MD can range from $35,000 - $80,000.

In Baltimore, MD, The Customer Support Department at VXI Global Solutions earns $6,499 more on average than the Marketing Department.

Last updated a month ago.

$22k

$33k

$44k

$55k

$101k

$149k

$192k

$62,096

Average Compensation

$59,746: avg. base

$2,350: avg. bonus

Technical Support Salaries at VXI Global Solutions

In Baltimore, MD, Technical Supports earn $1,192 more than Technical Supports.

Technical Support

$61k*

CS Rep

$56k*

Customer Service Manager

$40k

* estimated salary

Compensation at VXI Global Solutions by Department

In Baltimore, MD, The Customer Support Department averages $6,499 more than the Marketing Department, and $1,058 less than the Legal Department

Legal

$134,823 Avg. total comp.

+$1k

Customer Support

$133,765 Avg. total comp.

Marketing

$127,266 Avg. total comp.

-$6k

Technical Support Compensation by Gender (All Companies)

The average female Technical Support at companies similar size to VXI Global Solutions reported making $52,662, while the average male Technical Support at similar sized companies reported making $72,396.

Technical Support Compensation by Ethnicity (All Companies)

The average Asian or Pacific Islander Technical Support at companies similar size to VXI Global Solutions reported making $87,582, while the average African American/Black Technical Support at similar sized companies reported making $50,540.

How Technical Supports at VXI Global Solutions Rate Their Compensation

The majority of Technical Supports at VXI Global Solutions believe they're compensated fairly. 57% of Technical Supports at VXI Global Solutions say they receive annual bonuses, and the majority (60%) are satisfied with their benefits. See more compensation ratings at VXI Global Solutions

Do you believe you're paid fairly?

65% Yes

Does your company give annual bonuses?

57% Yes

Are you satisfied with your Benefits?

60% Yes

See VXI Global Solutions Technical Support Salaries in Other Cities

Technical Support Salaries at Similar Size Companies in Baltimore, MD

Rate your company