Wendy's Outlook Employee Reviews | Comparably
Wendy's Claimed Company
restaurant read more
EMPLOYEE
PARTICIPANTS
3332
TOTAL
RATINGS
29266
HR or Marketing? Claim Your Free Employer Account

Wendy's Outlook Employee Reviews

What makes you most happy at work?

Me getting to see smiling faces and I get to meet people

I like work there and i like everyone i work with

Review from Customer Success Dept

Being able to go to a great job

I have a comfortable work environment

Being able to take care of the job

Been the work on time and interacting with the employees.

working with my night shift team

The food and pepol at woork

Review from Sales Dept

Yes I know you are you doing well and

Everybody is concerned about your well being

My team members and the hard work we put in everyday

Review from Customer Success Dept

Not having to work with the general manager, She's so rude

Making the customers satisfied and enjoy their visit

Positive human interactions. Having constructive conversations.

Customer satisfaction and happy employees

Review from Operations Dept

Having the right people hired

Being able to work at my own pace and be ahead of the game instead of doing the minimal

Making the customers happy with there service.

I just like having a paycheck

Seeing my regulars and knowing im gettingn paid.

What's going wrong and how can it be improved?

Lying to your employees and overworking MINOR children is just wrong. Nobody in the franchise ever got breaks and not only I was lied to about my salary.

Review from Customer Success Dept

Hire a hold new staff mangers and employees

The general manager needs to go and the manager who makes the schedule and helps us everytime we call needs to be made the general manager or the assistant general manager

The Deep fryer, oven, and dishwasher are all broken and have been for over a year

Better managment and better managers with actual wendys experience and better district managers

District manager need to stay in touch with his employees

Managers do not do their jobs to the nest of their abolities therfore employees do not. Managers need to take classes on how to manage.

Our manager and GM not answering to help when requested

Getting people there money when they soppose too

Attitude towards other customers and faster quality

Everything honestly, more workers employee evaluations and benefits all around

everything how they run the whole store

Treat your employees better there and pay them the 15hr if they close, work mornings and mids if they work the full time hours of 27hrs or more a week and don't lower the employees hours for the next week to 20 or 23hrs to make a point that management is in charge and can do whatever they want

The location I was at just needs a total overhaul. Its awful. Relatives of the GM dictate everything and dont have to do their responsibilities which become the responsibilities of others. When addressed with the GM she just stood up for her daughter.

Get more people to work in each area

Review from Customer Support Dept

Managers need to be friendly and not put the work of five staff members on a single staff member.

If they get some respect it might work all the ppl that works there is quitting

We have 1 or 2 workers they need to be removed from the store but there's always an excuse why they can't be

I'm not getting paid because my boss is lazy and you could fix it by firing her and have someone to do that job right oh and you could send me my payment for work my family is hungry very hungry and angry

Review from Marketing Dept

The morning shift leaders attitude towards everyone. She needs someone to talk to her and be stern or she just shouldn't be there at all

What do you like best about your company?

The people i work with and for

They all treat like family

Very understanding when in need or have to make changes

Coworkers and the great environment

Review from Customer Support Dept

i enjoy the environment mostly

Review from Sales Dept

I am here to help abuse victim's

Review from Marketing Dept

What would you most like to see improved at your company?

The pay in which we recieve for the work that we put in

The drive thru move more

Offered a Benefits package and the pay rate ecspecially for the experience

I would like more marketing and sales for my company t-shirt

Review from Marketing Dept

Review Sentiment at Wendy's

63
63%
37
37%

About Wendy's' Outlook

D
57/100

Where This Score Ranks Wendy's' Outlook

BOTTOM
20%

In the Bottom 20% of 1226 similar size companies on Comparably

?

Not enough ratings to compare against companies in Springfield, OH

4th

4th place versus 5 competitors rated on Comparably

Wendy's' Outlook is scored a D by 5481 employee ratings based upon answers to questions such as “How confident are you about the future success of your company?” Wendy's' Outlook score negatively contributes to their overall culture score, due partly to the fact that the Communications department’s negative scores cause Outlook to be one of Wendy's' weaker culture attributes amongst employees. Use the filters below to understand Wendy's employee perspectives by Department, Gender, Ethnicity, and Experience. Last updated 21 days ago.

Rate Outlook the Highest

  • Tenure - 2 to 5 Years
    +37%
  • Department - Design
    +27%
  • Ethnicity - Native American
    +24%

Rate Outlook the Lowest

  • Gender - Non-Binary
    -14%
  • Department - Communications
    -9%
  • Department - HR
    -6%

How Wendy's' Outlook Score is Calculated

FILTER RATINGS BY

Results from 3240 Employees in All Departments, All Genders, All Ethnicities and All Yrs. Experience Experience

57
out of 100
How confident are you about the future success of your company?
AnswerPercent
Fantastic22%
Good30%
Neutral28%
Bad11%
Terrible9%
How do your customers perceive your company?
AnswerPercent
Yes49%
No51%
Are you typically excited about going to work each day?
×
Rate your company