Wendy's Employee Reviews
Out of 2843 Wendy's employee reviews, 63% were positive. The remaining 37% were constructive reviews with the goal of helping Wendy's improve their work culture.
What does the leadership team need to get better at?
Proper and clear training plans. Ex. Day 1 Front/POS pairing them with a specific person assisting them with their first few orders. Not "figure it out". Communicate with a laminated checklist all the duties of that position; show them how to complete those duties. When diligent train next position.
Posted a month ago
respect and appreciating good workers
They need to focus on working
How they talk and treat people
the store manager and assistant help treat employee a lot better, let there employee know how well they doing and how well they work as a team to get things done. Encourage all the employee to work together to keep the entire store clean, friendly.
Why do you feel undervalued and what would make you feel better about your compensation?
yeah... They took away our free meals, we are always short staff, either nothing gets done or they don't get done the right way or leave unfinished, our GM is a joke and sometimes ruins something that didn't need to be touched and so much more
Posted a month ago
Shift managers only make $0.60 more than crew with far more responsibilities. No profit sharing/bonus for shift managers.
Posted a month ago
very rude and only appreciates certain races and doesn't value all employees
New hires make more and I have been there longer and have more experince.
Review from Sales Dept
We are getting payed less, for essentially rushing irders out the door, and telling customers were out of almost everything at times.
What do your coworkers need to improve and how could you work together better?
Better communication skills and learn how to be ontime for work
Review from Admin Dept
Listening to management and supervisiors
That's up for them to decide. I'm no longer there.
Review from Product Dept
Learning how to communicate and be better with each other
We need a better management team
What needs to change to make the company culture better?
The capability trap: stop blaming crew for poor performance when in actuality it is the lack of tools, proper training and labour scale back!
Posted a month ago
The people they let run the establishment
Everyone needs to work together to make our store the best. and everyone treated the same
Working for people that care about its job and personal
the management and their attitudes need to be replaced
What would you improve about your company's interview process?
No interview should last for 2 hours
Like I said I just want to be paid for tje time I work
nothing it was fine enough
But everybody prays for you to change I'm going to keep this on God's hands cuz you don't have a spec for Ward
The process itself the managers don't care about even working always money money money
What's going wrong and how can it be improved?
First of all they need to give you the right food people come in and they complain but the wrong food because the manager doesn't focus what she's doing sometimes
When we address a problem to you you are supposed to go ahead and handle the problem then and not wait till something happens
Lying to your employees and overworking MINOR children is just wrong. Nobody in the franchise ever got breaks and not only I was lied to about my salary.
Review from Customer Success Dept
Hire a hold new staff mangers and employees
The general manager needs to go and the manager who makes the schedule and helps us everytime we call needs to be made the general manager or the assistant general manager
What would you most like to see improved at your company?
The pay in which we recieve for the work that we put in
The drive thru move more
Offered a Benefits package and the pay rate ecspecially for the experience
I would like more marketing and sales for my company t-shirt
Review from Marketing Dept