West Marine Leadership Employee Reviews
What do you like best about the leadership team?
Nothing -- district mgr only threatens, never inspires or provides leadership
They leave the store manager and employees alone to do our jobs. But they don't seem to want to invest in hiring or retaining good employees. Hiring budget is minimal, no product training provided, payroll constantly being cut. It's not sustainable.
Only good thing about them is that I don't see them.
That they are available to assist and mentor
My SM was amazing. DM Lizzy Mae Kerr does not know how to treat or develop people. Frustrating to lose people to poor leadership. I know because this was PT job for me. Had my own company until I retired.
Seems like reasonable guys the GM has only been the GM a few weeks
They are fair and willing to help
West Marine has recently been bought by a group of actual boaters. People who know what boaters want and need. This has put the company in the place it needs to be to give boaters what they want from well trained staff.
All friendly an polite an very helpful with me as I in training
Review from Sales Dept
very knowledgeable and friendly. Very helpful.
Review from Sales Dept
The leadership at West Marine is to inspire customers about boating.
their willingness to help us
Review from Sales Dept
Leadership really takes time to develop associates.
The workplace is now getting easier
They always communicate with us
What does the leadership team need to get better at?
They need to improve their communication, working as a team as well as not condescending or belittling employees in front of others.
being honest with employees is a great policy.
It’s only Jason. He only will try and check people out to get a gold membership and will tell cashiers to move so he can check out the customers and get the membershi
Understanding the work it takes and paying a reasonable wage
Knowing the company, the customer, and the culture as well as understanding current processes before making changes that cannot be successful or effective.
They were okay. They were good at their job
They need to understand that some people have issues and they can't go to the doctor for every little pain.
Need to pay their retail employees a decent livable wage
Review from Sales Dept
Allowing knowledgeable, long-term employees to have decision-making authority.