Western Union Outlook Employee Reviews | Comparably
Western Union Claimed Company
Western Union Company is a global leader in cross-border, cross-currency money movement. Our omnichannel platform connects the digital and physical worlds and makes it possible for consumers and businesses to send and receive money and make payments with speed, ease, and reliability. With our global reach, Western Union moves money for better, connecting family, friends and businesses to enable financial inclusion and support economic growth. read more
EMPLOYEE
PARTICIPANTS
201
TOTAL
RATINGS
1715
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Western Union Outlook Employee Reviews

What makes you most happy at work?

THE FOOD AND OTHER ACTIVITIES

People who i work with everyday

Collaboration with smart, intelligent people trying to achieve greater goals. Purpose of the company.

my team, salary and benefits

Leaving at the end of the day

Lunch time and meetings with the team

Sad to say, logging off. Other than that, days when there is genuine connection with colleagues and enough work to do that you have a sense of accomplishment.

at this moment with the Pandemic, Working From Home is the best and they take care of us the employees.

I have a fulfilling job, a supportive manager and teammates, and friends among my co-workers.

Review from HR Dept

Knowing that I am focused on my customer and that I will do everything to be customer centric.

My positive colleagues and my contribution in the work of daily activities - tasks.

My boss is great and always does what she can to make the work fun and enjoyable.

What's going wrong and how can it be improved?

Less internalizing & more focus on customers, partner, running our respective work/part of the business!

Stop worrying about shareholders and take care of your own.

Review from HR Dept

No process on place to improve

Review from HR Dept

WU is not competing like a tech company, they are tethered to the retail transactions that have been the basis of their revenue in the past. This is causing them to lose more and more market share. They will likely fail, best case scenario is that they get bought out by another company.

The company announced changes are coming and months of agonizing layoff rumors.

What do you like best about your company?

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What would you most like to see improved at your company?

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Review Sentiment at Western Union

68
68%
32
32%

About Western Union's Outlook

C-
61/100

Where This Score Ranks Western Union's Outlook

BOTTOM
30%

In the Bottom 30% of 1607 similar size companies on Comparably

BOTTOM
30%

In the Bottom 30% of 85 companies in Denver

6th

6th place versus 5 competitors rated on Comparably

Western Union's Outlook is scored a C- by 300 employee ratings based upon answers to questions such as “How confident are you about the future success of your company?” Western Union's Outlook score negatively contributes to their overall culture score, due partly to the fact that the HR department’s negative scores cause Outlook to be one of Western Union's weaker culture attributes amongst employees. Use the filters below to understand Western Union employee perspectives by Department, Gender, Ethnicity, and Experience. Last updated 3 days ago.

Rate Outlook the Highest

  • Experience - 1 to 3 Years
    +17%
  • Department - Operations
    +7%
  • Ethnicity - Hispanic or Latino
    +7%

Rate Outlook the Lowest

  • Ethnicity - Caucasian
    -5%
  • Department - HR
    -3%
  • Gender - Male
    -3%

How Western Union's Outlook Score is Calculated

FILTER RATINGS BY

Results from 185 Employees in All Departments, All Genders, All Ethnicities and All Yrs. Experience Experience

56
out of 100
How confident are you about the future success of your company?
AnswerPercent
Fantastic14%
Good26%
Neutral35%
Bad21%
Terrible4%
How do your customers perceive your company?
AnswerPercent
Yes58%
No42%
Are you typically excited about going to work each day?
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