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Western Union Claimed Company
Western Union Company is a global leader in cross-border, cross-currency money movement. Our omnichannel platform connects the digital and physical worlds and makes it possible for consumers and businesses to send and receive money and make payments with speed, ease, and reliability. With our global reach, Western Union moves money for better, connecting family, friends and businesses to enable financial inclusion and support economic growth. read more
Western Union Company Culture
Western Union Culture
This score is derived from employee ratings & reviews3.0/5
Western Union's Overall Culture is rated C-
Top Rated Culture Dimensions
Gender
BManager
BCompensation
B-Diversity
C+Meetings
C+Western Union CEO
Bottom 30%Bottom 30% of Similar Size Companies on Comparably
Devin McGranahan
61 /100
See More
Diversity at Western Union
Top 50%Top 50% of Similar Size Companies on Comparably
C+
Diverse employees at Western Union have rated Perks And Benefits, Compensation, and Manager as the highest categories they have scored
Women at Western Union
Top 35%Top 35% of Similar Size Companies on Comparably
B
Women at Western Union have rated Professional Development, Perks And Benefits, and Team as the highest categories they have scored
Western Union eNPS
Net Promoter Score tracks your employees' overall score to this question: "On a scale from 0-10, how likely are you to recommend working at your company to a friend?"Bottom 40%Bottom 40% of Similar Size Companies on Comparably
Recommend to a Friend?
-18
Western Union employees are -18% more likely to recommend Western Union as a great place to work
| 34% | Promoters |
|---|---|
| 14% | Passives |
| 52% | Detractors |
Working at Western Union
Working at Western Union is rated below average by 201 employees, across various culture dimensions. Western Union employees rate Manager highest among all categories, and think that Environment and Office Culture have the most room for improvement, putting Western Union’s culture in the Bottom 35% compared to similar sized companies on Comparably and in the Bottom 35% compared to other companies in Denver. See below in detail how working at Western Union was rated by employees.
Overall Company Culture at Western Union
C-
Overall Company Culture at Western Union is rated C-
Last updated 2 days ago
Bottom
35%
Western Union ranks in the Bottom 35% of other companies on Comparably with 5,001-10,000 Employees for Overall Company Culture Score
Western Union Employee Reviews
Out of 134 Western Union employee reviews, 68% were positive. The remaining 32% were constructive reviews with the goal of helping Western Union improve their work culture.
| Positive Reviews | 68% |
|---|---|
| Constructive Feedback | 32% |
Positive Reviews From Western Union Employees
- What did you like most about the interview process?THE WELCOMING VIBE OF THE LEADERS
- What makes you most happy at work?THE FOOD AND OTHER ACTIVITIES
- What is the best part about your compensation package?THE HEALTH CARE PROVIDER THAT IS AVAILABLE
Constructive Feedback From Western Union Employees
- What does the leadership team need to get better at?Communication, empathy, decision taking processes
- What's going wrong and how can it be improved?Less internalizing & more focus on customers, partner, running our respective work/part of the business!
- What needs to change to make the company culture better?Less micromanagement, more trust, more autonomy, faster execution, less red-tape!
Western Union Company Information
Western Union Company Overview
Western Union Company is a global leader in cross-border, cross-currency money movement. Our omnichannel platform connects the digital and physical worlds and makes it possible for consumers and businesses to send and receive money and make payments with speed, ease, and reliability. With our global reach, Western Union moves money for better, connecting family, friends and businesses to enable financial inclusion and support economic growth.
Western Union was founded in 1851 and its current CEO is Devin McGranahan. Since its inception 175 years ago, Western Union has grown to 10000 employees.
Western Union Mission, Vision & Values
Western Union Mission Statement
We believe that when money moves — easily, quickly, and reliably — good things happen. A business grows. A child goes to college. Emergency aid makes it to where it’s needed. An economy prospers, an opportunity opens, a community heals, and relationships endure. Moving money for better means moving money for a better world – creating value for individuals, businesses and for society.
Western Union Vision Statement
Western Union’s vision is to be a global leader in cross-currency, cross-border money movement, continuing to meet consumer and business needs as they develop. We're realizing this vision through our global cross-border platform supported by a multi-channel network that spans over 200 countries and territories, built on ever-evolving technology, trusted relationships with Agents and partners, and global compliance capabilities.
Western Union Values
- Purpose-Driven
- Globally Minded
- Trustworthy and Respectful
Sustainability and Corporate Social Responsibility at Western Union
As a global business with a reach to nearly every country in the world, we have an important role to play in addressing global challenges. The U.N. SDGs serve as a guide for achieving a more sustainable future. While we aim to positively contribute to all 17 SDGs, we focus our efforts on the six goals that are closely aligned with our three ESG focus areas, core strengths, and global impact.
Learn more in our 2021 Environmental, Social, and Governance (ESG) Report -
https://corporate.westernunion-microsites.com/wp-content/uploads/2022/06/WU-ESG-Report-2021.pdf.
As part of our evolving ESG strategy, we look at both our own impact on climate change and the risks and opportunities of climate change for our business. This informs how we respond and where we focus. Although we have vast global reach, our own physical footprint is relatively small. We occupy 65 offices. Our retail locations are owned and operated primarily by third-party agents. Bearing this footprint in mind, we focus our environmental strategy on those areas and issues where we have direct control and where we believe we can have the maximum positive effect.
Learn more in our 2021 Environmental, Social, and Governance (ESG) Report -
https://corporate.westernunion-microsites.com/wp-content/uploads/2022/06/WU-ESG-Report-2021.pdf
For more than 20 years, the Western Union Foundation has been empowering disadvantaged youth and migrants with the job skills, training, and education needed to succeed in today’s global economy. We strive for a society where there’s equitable access to economic growth and opportunity – a world where everyone has a chance for a better future. While we work towards this bold vision, we also recognize that inequalities continued to grow deeper in 2021, accelerated by the ongoing effects of the pandemic. This not only called for a more integrated approach to investing in youth and people who migrate, but also made our Opportunity Beyond Borders commitment more critical than ever. We’re proud that in 2021 the Western Union Foundation reached over 1.2 million people, changing lives for the better. Since our inception, we have invested more than $137 million in programs, scholarships, and disaster response efforts.
Learn more in our 2021 Western Union Foundation Impact Report -
https://www.westernunionfoundation.org/uploads/2022/06/01120630/WUF_2021_ImpactReport_Final-LR.pdf
| Headquarter | 7001 E Belleview Ave Denver, CO 80237 United States of America |
|---|---|
| Website | westernunion.com |
| Founding Date | 1851 |
| Company Status | Public |
| Stock | WU |
| Jobs | careers.westernunion.com/ |
| Social Sites |
Western Union Competitors
Western Union competitors include SAP, Fiserv, Capital One, and American Express. Western Union ranks 5th in Overall Culture Score on Comparably vs its competitors. See below how Western Union compares to its competitors with CEO Rankings, Product & Services, NPS, Pricing, Customer Services, Overall Culture Score, eNPS, Gender and Diversity Scores.
Culture Video
Western Union Employees
Western Union has 10000 employees. 201 employees at Western Union have reviewed Western Union across various culture dimensions, providing their opinions on items ranging from executive ratings to the pace at work. The latest review was 2 days ago.
Overall, the 201 Western Union employees give their leadership a grade of C, or Bottom 45% of similar size companies on Comparably. This includes specific ratings of their executive team, CEO, and manager.
Employees at Western Union are generally satisfied with their total compensation at Western Union, which includes a combination of pay, stock and equity, and benefits.
Overall, employees at Western Union are generally satisfied with their team. 201 Participants grade the quality of their coworkers a C-. The majority believe the meetings at Western Union are effective, and the majority look forward to interacting with their coworkers.
The majority of employees at Western Union believe the environment at Western Union is positive. Most Participants believe the pace of work at Western Union is comfortably fast. About 55% of the employees at Western Union work 8 hours or less, while 8% of them have an extremely long day - longer than twelve hours.
Overall, the employees at Western Union are not very happy, based on their aggregated ratings of future outlook, customer perception, and their excitement going to work.
A Day in the Life
A Day in the Life
Western Union employees generally work 9.3 hrs a day
Work Hours
A Day in the Life
Employees at Western Union report the work pace is comfortably fast
Work Pace
A Day in the Life
65% of Western Union employees look forward to interacting with their team every day
Coworkers
A Day in the Life
Western Union employees most often take 20-30 paid vacation and sick days each year
Perks & Benefits
A Day in the Life
40% of Western Union employees report they are happy with their work life balance
Work Life Balance
A Day in the Life
Western Union employees typically get valuable feedback on how to improve at work Every Week
Feedback
A Day in the Life
52% of Western Union employees call their work environment positive
Environment
Joining Western Union - Employee Onboarding
The prevailing opinion from employees about joining Western Union is that the company was very unprepared on their first day. Western Union employees concluded that their overall onboarding experience was negative. 50% said their direct manager was helpful with their acclimation during the first 90 days. First impressions are important, and how prepared a company is on your first day leaves a lasting impression.
Western Union KPIs and OKRs
Employees’ understanding of Western Union's KPIs and OKRs is essential for its success. Out of 5 Western Union employees who’ve answered, “Are your company’s goals clear and are you invested in them?” 3 have said yes.
Are your company's goals clear, and are you invested in them?
Are the KPIs/OKRs for your department clear?
Featured Articles
Western Union CEO & Leadership
Western Union CEO - Devin McGranahan
61 /100
Western Union’s CEO Devin McGranahan started in this role in 2022. Devin’s approval rate is lower compared to CEOs at similar sized companies, putting Devin in the Bottom 30% of all CEOs of similar-sized companies on Comparably, and in the Bottom 30% compared to CEOs of all other companies in Denver. Devin McGranahan’s employees rank Western Union in the Top 35% for Manager, in the Top 40% for Compensation, and in the Top 50% for Meetings. McGranahan is generally unpopular with Western Union employees, but ranks especially low with employees in the HR department, and by employees with the company for 2 to 5 Years and Caucasian employees. However, employees in the Operations department have a slightly more favorable view of the CEO.
Western Union Leadership
The Western Union Executive Team is rated a “C” and led by CEO Devin McGranahan, President of Western Union Global Money Transfer Odilon Almeida, and Executive VP & CFO Rajesh K. Agrawal
Devin McGranahan CEO / President
Devin McGranahan is President, Chief Executive Officer, and Director of The Western Union Company, a global leader in... read more
Odilon Almeida President of Western Union Global Money Transfer
Mr. Odilon Almeida has been the President of Western Union Global Money Transfer at The Western Union Company since... read more
Rajesh K. Agrawal Executive VP & CFO
Mr. Rajesh K. Agrawal, also known as Raj, has been the Chief Financial Officer at The Western Union Company since July... read more
Amintore T. X. Schenkel Chief Accounting Officer, Senior Vice President and Controller
Amintore T. X. Schenkel serves as the Chief Accounting Officer, Senior Vice President and Controller at The Western... read more
Jean Claude Farah Executive Vice President and President of Global Payments
Mr. Jean Claude Farah has been Executive Vice President and President of Global Payments at The Western Union Company... read more
Bill Chandler Chief Communications Officer and Senior Vice President
Mr. Bill Chandler has been Chief Communications Officer and Senior Vice President at The Western Union Company since... read more
Khalid Fellahi Senior VP & GM of Western Union Digital
Mr. Khalid Fellahi serves as Senior Vice President and General Manager of Western Union Digital Ventures at Western... read more
Sheri Rhodes Chief Technology Officer of Global Payments & Digital
Ms. Sheri Rhodes serves as Chief Technology Officer of Global Payments and Digital at The Western Union Company. Ms.... read more
Carter Hunt Senior Vice President and General Manager of US
Mr. Carter Hunt serves as a Senior Vice President and General Manager of US at The Western Union Company. Mr. Hunt... read more
Western Union Salaries
How much does Western Union pay?
How much do people at Western Union get paid? See the latest salaries by department and job title. The average estimated annual salary, including base and bonus, at Western Union is $126,814, or $60 per hour, while the estimated median salary is $145,475, or $69 per hour.
At Western Union, the highest paid job is a Director of Sales at $227,443 annually and the lowest is an Admin Assistant at $48,491 annually. Average Western Union salaries by department include: Engineering at $156,379, Admin at $58,799, Business Development at $124,549, and Legal at $112,805. Half of Western Union salaries are above $145,475.
81 employees at Western Union rank their Compensation in the Top 40% of similar sized companies in the US (based on 246 ratings) while 78 employees at Western Union rank their Perks And Benefits in the Bottom 45% of similar sized companies in the US (based on 82 ratings).
Salaries contributed from Western Union employees include job titles like Director of Engineering, Architect, UI/UX Designer, and Senior Accountant. Comparably data has a total of 11 salary records from Western Union employees.
Last updated 25 days ago.
| Summary | Salary Range | Percentile |
|---|---|---|
1st Percentile $80k | $80k | 1st Percentile |
17th Percentile $113k | $113k | 17th Percentile |
33rd Percentile $145k | $145k | 33rd Percentile |
50th Percentile $186k | $186k | 50th Percentile |
67th Percentile $227k | $227k | 67th Percentile |
83rd Percentile $271k | $271k | 83rd Percentile |
100th Percentile $271k | $271k | 100th Percentile |
$126,814*
Average Compensation
$145,475*
Median Compensation
* Estimated salaries Estimated salaries are based on data provided anonymously by employees and/or estimated by other statistical methods.
Western Union Salaries by City
Western Union Salaries by Department
Diversity & Inclusion at Western Union
Diverse employees at Western Union score the company 66/100 across various culture categories, placing Western Union in the Top 50% of companies on Comparably with 5,001-10,000 Employees for Comparably's diversity score. The Diversity score provides insights into how diverse employees feel and rate their work experience at Western Union across various culture dimensions.
Western Union envisions a culture of global unity and boundless connection, contributing to a world where our diversity is celebrated in all its forms.,- We want every employee to feel that they belong, are treated equitably, and have the same growth opportunities.,- Our commitment is to provide an inclusive work culture that champions our teams’ unique backgrounds and perspectives while reflecting the global communities we serve.,
Ranked Culture the Highest
Ranked Culture the Lowest
Western Union Perks & Benefits
Health & Wellness
- Health Insurance
- Life Insurance
Paid Time Off
- PTO / Vacation Policy
- Paid Holidays
- Maternity / Paternity Leave
Financial Benefits
- Performance Bonus
- Tuition Reimbursement
Office Perks
- Unique Office Space
Western Union PTO
Western Union's PTO and Vacation policy typically gives 20-30 days off a year. Western Union's benefits and PTO Package averages to represent a $1000 -$1500 cash value per month.
Other than healthcare, which of the following benefits is most important to you?
Does your boss expect you to work when you're on vacation?
What do you estimate the cash value of your benefits to be? Healthcare, PTO, etc?
Western Union Careers
Western Union Jobs
No Recent Jobs found for Western Union on Comparably
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H1B Visa
In 2019, Western Union applied for 155 H1B visas. Of the work permits applied for, 92% were approved, 7% certified-withdrawn, and 1% withdrawn.
An in-depth look at ‘Certified-withdrawn’ H1B applications at Western Union unveil that 2 approved work permit applications were withdrawn before the employee’s start date, and 11 were withdrawn by Western Union after the employee’s start date.
Work Permit Application Outcome
Western Union has a total of 10000 employees
155
Total Applied
H1B Applications Outcome
- 92% Granted (142 out of 155)
- 0% Denied ( out of 155)
- 1% Withdrawn Application was withdrawn by the employer before approval/rejection (2 out of 155)
- 7% Certified-Withdrawn Application was approved but later withdrawn by employer (11 out of 155)
This data was calculated using publicly sourced data from OFLC Performance Data
Let Western Union Know You Want To Work There
Overview of Candidates Interested in Western Union on Comparably
Candidates By Department
IT | 21% | |
|---|---|---|
Engineering | 14% | |
Product | 14% | |
Marketing | 14% | |
Finance | 14% | |
Other | 21% |
Candidates By Location
Denver | 29% | |
|---|---|---|
San Francisco | 21% | |
Mountain View | 7% | |
Trenton | 7% | |
Englewood | 7% | |
Other | 29% |
Frequently Asked Questions regarding Western Union
What is Western Union address?
Western Union location is at 7001 E Belleview Ave
Who is the CEO of Western Union?
Western Union CEO is Devin McGranahan, their score by employees is 61
What is Western Union eNPS?
The eNPS for Western Union is -18
What is the salary for Content Manager in Western Union?
Content Manager average salary in the US is 71k
What are the salaries in the Customer Support in Western Union?
The average salaries for Customer Support in Western Union is 82k
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