
Communication. Get rid of emails. Everything should be on a sharepoint. I get several hundred emails with pages of content every day. Yes, I can sort them straight to the trash, but why are they being sent at all. Purchasing teams do not have a clear idea of what's actually important to communicate to all stores and therefore stores get every little details including things that they'll never have time to or need to act on.
Senior leadership could define and communicate strategy better. Operations and support teams have too many initiatives to execute effectively at times.
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