Wiley Customer Service Manager Salaries in Baltimore, MD | Comparably
Wiley Claimed Company
"John Wiley & Sons publishes scientific, technical, medical, educational and scholarly materials, trade books and online eduction and assessment applications." read more
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Wiley Customer Service Manager Salaries in Baltimore, MD

The average Wiley Customer Service Manager in Baltimore, MD earns an estimated $87,150 annually, which includes an estimated base salary of $77,086 with a $10,064 bonus. Wiley's Customer Service Manager compensation is $16,858 more than the US average for a Customer Service Manager. Customer Service Manager salaries at Wiley in Baltimore, MD can range from $35,000 - $160,000.

In Baltimore, MD, The Customer Support Department at Wiley earns null less on average than the null Department.

Last updated a year ago.

$15k
$32k
$49k
$65k
$130k
$200k
$258k
$87,150
Average Compensation
$77,086
avg. base
$10,064
avg. bonus

Customer Service Manager Salaries at Wiley

In Baltimore, MD, Customer Service Managers earn $2,741 more than Customer Service Managers.

Customer Service Manager
$84k*
Technical Support
$72k*
CS Rep
$47k*
* estimated salary

Compensation at Wiley by Department

In Baltimore, MD, The Customer Support Department averages $7,707 less than the Admin Department.

Finance
$74,764 Avg. total comp.
+$14k
Admin
$68,200 Avg. total comp.
+$8k
Customer Support
$60,493 Avg. total comp.

Customer Service Manager Compensation by Gender (All Companies)

The average female Customer Service Manager at companies similar size to Wiley reported making $79,958, while the average male Customer Service Manager at similar sized companies reported making $94,078.

Customer Service Manager Compensation by Ethnicity (All Companies)

The average Asian or Pacific Islander Customer Service Manager at companies similar size to Wiley reported making $101,250, while the average African American/Black Customer Service Manager at similar sized companies reported making $71,032.

How Customer Service Managers at Wiley Rate Their Compensation

The majority of Customer Service Managers at Wiley believe they're compensated fairly. 100% of Customer Service Managers at Wiley say they receive annual bonuses, and the vast majority (73%) are satisfied with their benefits. See more compensation ratings at Wiley

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