Wiley Senior Customer Service Manager Salary | Comparably
Wiley Claimed Company
"John Wiley & Sons publishes scientific, technical, medical, educational and scholarly materials, trade books and online eduction and assessment applications." read more
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Wiley Senior Customer Service Manager Salary

The average Wiley Senior Customer Service Manager earns an estimated $87,150 annually, which includes an estimated base salary of $77,086 with a $10,064 bonus. Wiley's Senior Customer Service Manager compensation is $16,855 more than the US average for a Senior Customer Service Manager. Senior Customer Service Manager salaries at Wiley can range from $35,000 - $160,000.

The Customer Support Department at Wiley earns $25,424 more on average than the Admin Department.

Last updated a year ago.

$15k
$32k
$49k
$65k
$130k
$200k
$258k
$87,150
Average Compensation
$77,086
avg. base
$10,064
avg. bonus

Senior Customer Service Manager Salaries at Wiley

Senior Customer Service Managers earn $2,741 more than Customer Service Managers.

Customer Service Manager
$84k*
Technical Support
$66k*
CS Rep
$63k*
* estimated salary

Compensation at Wiley by Department

The Customer Support Department averages $25,424 more than the Admin Department, and $3,471 less than the Business Development Department

Business Development
$79,377 Avg. total comp.
+$3k
Customer Support
$75,906 Avg. total comp.
Admin
$50,482 Avg. total comp.
-$25k

Senior Customer Service Manager Compensation by Gender (All Companies)

The average female Senior Customer Service Manager at companies similar size to Wiley reported making $79,958, while the average male Senior Customer Service Manager at similar sized companies reported making $94,078.

Senior Customer Service Manager Compensation by Ethnicity (All Companies)

The average Asian or Pacific Islander Senior Customer Service Manager at companies similar size to Wiley reported making $101,250, while the average African American/Black Senior Customer Service Manager at similar sized companies reported making $71,032.

How Senior Customer Service Managers at Wiley Rate Their Compensation

The majority of Senior Customer Service Managers at Wiley believe they're compensated fairly. 100% of Senior Customer Service Managers at Wiley say they receive annual bonuses, and the vast majority (73%) are satisfied with their benefits. See more compensation ratings at Wiley

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