-63
eNPS Score
Q&A With Wireless Advocates Employees
Wireless Advocates employees answer questions about what life is like behind the scenes at their company, including queries about culture, leadership, professional development, and compensation.
How employees describe working at Wireless Advocates
Some genuine, willing hard working people with goals
Review from Sales Dept
Leading a team with integrity
Their customer service is the worst!!! Been dealing with issues for 15 months. All i get is the run around. Nobody has the authority or knowledge on how to fix the issue. Once o get someone up to speed on my issue they no longer work in that department or quit responding. Horrible company.
"Good enough" is not right. "Seems fine to me" . "Go ahead and get a return, but I can't guarantee i can make it any better or even have a replacement". Attitudes towards customers is a thing of the past. 1 customer, tells 15 tells...exponential...but that understanding is lost in the past.
The brand can better fit the phone
Q&A With Wireless Advocates Employees
IDX: 0 TOT: 8
How often do employees get raises at Wireless Advocates?
Not a guaranteed yearly thing. My manager who I worked under when I was there worked for 3 years before seeing a raise.
How are the career growth opportunities on the Sales team at Wireless Advocates?
Non existent.
What kind of people succeed at Wireless Advocates?
Top Employee Response
The kind of people who are willing to work long hours with broken systems and willing to stab their co-workers in the back.
How are the managers at Wireless Advocates?
Wireless Advocates employees rate their manager a D or 58/100 and the majority believe their manager truly cares about them as a person. Most of the employees (67%) also doesn't feel comfortable providing negative feedback directly to their boss.
Curious about what work's like at Wireless Advocates?
Anonymously Ask Wireless Advocates Employees Any Question
Should I work at Wireless Advocates?
13% of Wireless Advocates employees would encourage their friends to become coworkers, whereas 11% are neutral and 76% would not recommend working at Wireless Advocates to their friends.
| 13% | Promoters |
|---|---|
| 11% | Passive |
| 76% | Detractors |
