Wish Culture | Comparably
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Wish Claimed Company
Wish is a mobile e-commerce platform that flips traditional shopping on its head. We connect millions of people with the widest selection of delightful, surprising, and—most importantly—affordable products delivered directly to their doors. Each day on Wish, millions of customers in more than 60 countries around the world discover new products. For our over 170,000 merchant partners, anyone with a good idea and a mobile phone can instantly tap into a global market. We're fueled by creating unique products and experiences that give people access to a new type of commerce, where all are welcome. If you’ve been searching for a supportive environment to chase your curiosity and use data to investigate the questions that matter most to you, this is the place. read more
This company is accepting feedback from verified employees
EMPLOYEE
PARTICIPANTS
270
TOTAL
RATINGS
7086

Wish Company Culture

Wish Culture

This score is derived from employee ratings & reviews
4.3/5
Wish's Overall Culture is rated B+

Top Rated Culture Dimensions

Wish CEO

Top 35%Top 35% of Similar Size Companies on Comparably
Joe Yan Wish's CEO
Joe Yan
70 /100

Diversity at Wish

Top 35%Top 35% of Similar Size Companies on Comparably
B

Diverse employees at Wish have rated Team, Manager, and Happiness as the highest categories they have scored

Women at Wish

Top 50%Top 50% of Similar Size Companies on Comparably
C+

Women at Wish have rated Team, Manager, and Work Culture as the highest categories they have scored

Wish eNPS

Net Promoter Score tracks your employees' overall score to this question: "On a scale from 0-10, how likely are you to recommend working at your company to a friend?"
Top 50%Top 50% of Similar Size Companies on Comparably

Recommend to a Friend?

-4

Wish employees are -4% more likely to recommend Wish as a great place to work

27%Promoters
42%Passives
31%Detractors

Wish Company News

Working at Wish

Working at Wish is rated highly by 270 employees, across various culture dimensions. Wish employees are most satisfied about Manager, Team, and Compensation categories, putting Wish’s culture in the Top 20% compared to similar sized companies on Comparably and in the Top 40% compared to other companies in San Francisco. See below in detail how working at Wish was rated by employees.

Overall Company Culture at Wish

B+

Overall Company Culture at Wish is rated B+

Last updated months ago

Top
20%

Wish ranks in the Top 20% of other companies on Comparably with 501-1,000 Employees for Overall Company Culture Score

Overall Company Culture Score by Department

This graph details how each department scores their Overall Company Culture

Results from 270 Employees

View Results
0
20
40
60
80
100
Marketing
79
Marketing79
Finance
78
Finance78
HR
77
HR77
Legal
77
Legal77
Customer Support
76
Customer Support76
Engineering
75
Engineering75
Business Dev
72
Business Dev72
IT
70
IT70
Operations
70
Operations70
Product
69
Product69
Design
67
Design67

Wish Employee Reviews

Out of 848 Wish employee reviews, 80% were positive. The remaining 20% were constructive reviews with the goal of helping Wish improve their work culture.

80%
20%
Positive Reviews80%
Constructive Feedback20%

Positive Reviews From Wish Employees

  • What is most positive about the culture and environment at your company?
    It's a high achieving environment, but the people are genuine. I'm always supported in a positive and constructive way while continually being challenged to accomplish more.

Constructive Feedback From Wish Employees

  • What's going wrong and how can it be improved?
    I think that the current structure (at least on the team I am on) is that everyone on the team has their own projects they are working on. This can be problematic if assigned a large project that is not interesting. I think agile may improve this by having overlap in projects and assigning tasks.

Wish Company Information

Wish Company Overview

Wish is a mobile e-commerce platform that flips traditional shopping on its head. We connect millions of people with the widest selection of delightful, surprising, and—most importantly—affordable products delivered directly to their doors. Each day on Wish, millions of customers in more than 60 countries around the world discover new products. For our over 170,000 merchant partners, anyone with a good idea and a mobile phone can instantly tap into a global market. We're fueled by creating unique products and experiences that give people access to a new type of commerce, where all are welcome. If you’ve been searching for a supportive environment to chase your curiosity and use data to investigate the questions that matter most to you, this is the place.

Wish was founded in 2010 and its current CEO is Joe Yan. Since its inception 16 years ago, Wish has grown to 850 employees.

Wish Mission, Vision & Values

Wish Mission Statement

Our mission is to bring an affordable and entertaining mobile shopping experience to billions of consumers around the world.

Wish Vision Statement

Since our founding in 2010, our vision has been to unlock ecommerce for consumers and merchants, by providing consumers access to a vast selection of affordable products and by providing merchants access to hundreds of millions of consumers globally.

Wish Values

  • Humble
  • Collaborative
  • Experimental
  • Impact
  • Customer First
HeadquarterOne Sansome Street, 40th Floor
San Francisco, CA 94104
United States of America
Websitewww.wish.com/
Founding Date2010
Company StatusPublic
StockWISH
Jobswww.wish.com/careers
Social Sites
  • The World of Wish campaign, developed in partnership with ad agency Whale, tells a story about what would happen if the Wish shopping experience came to life. In the ad, the shopper is sucked through a portal into a new world where she’s presented with an endless selection of unique clothing, makeup, and accessories that make her feel like herself. Floating through a gallery of Wish Clips, the Wish experience leaves her feeling inspired and ready to take on the world.
  • Wishmas 2023 in Toronto.

Wish Employees

Wish has 850 employees. 270 employees at Wish have reviewed Wish across various culture dimensions, providing their opinions on items ranging from executive ratings to the pace at work. The latest review was months ago.

Overall, the 270 Wish employees give their leadership a grade of B, or Top 25% of similar size companies on Comparably. This includes specific ratings of their executive team, CEO, and manager.

Employees at Wish are pleased with their total compensation at Wish, which includes a combination of pay, stock and equity, and benefits.

Overall, employees at Wish are extremely happy with their team. 270 Participants grade the quality of their coworkers an A. The majority believe the meetings at Wish are effective, and the majority look forward to interacting with their coworkers.

The majority of employees at Wish believe the environment at Wish is positive. Most Participants believe the pace of work at Wish is comfortably fast. About 55% of the employees at Wish work 8 hours or less, while 5% of them have an extremely long day - longer than twelve hours.

Overall, the employees at Wish are not very happy, based on their aggregated ratings of future outlook, customer perception, and their excitement going to work.

A Day in the Life
A Day in the Life
Wish employees generally work 9.2 hrs a day
Work Hours
A Day in the Life
Employees at Wish report the work pace is comfortably fast
Work Pace
A Day in the Life
92% of Wish employees look forward to interacting with their team every day
Coworkers
A Day in the Life
Wish employees most often take unlimited paid vacation and sick days each year
Perks & Benefits
A Day in the Life
72% of Wish employees report they are happy with their work life balance
Work Life Balance
A Day in the Life
Wish employees typically get valuable feedback on how to improve at work Every Week
Feedback
A Day in the Life
89% of Wish employees call their work environment positive
Environment

Joining Wish - Employee Onboarding

The prevailing opinion from Comparably users in San Francisco about their company is that it was very prepared on their first day. San Francisco employees concluded that their overall onboarding experience was positive. 78% said their direct manager was helpful with their acclimation during the first 90 days. First impressions are important, and how prepared a company is on your first day leaves a lasting impression.

Wish KPIs and OKRs

Employees’ understanding of Wish's KPIs and OKRs is essential for its success. Out of 257 Wish employees who’ve answered, “Are your company’s goals clear and are you invested in them?” 176 have said yes.

AnswerPercent
Yes68%
No32%
Are your company's goals clear, and are you invested in them?
AnswerPercent
Yes0%
No0%
Are the KPIs/OKRs for your department clear?

Wish CEO & Leadership

Wish CEO - Joe Yan

Joe Yan Wish's CEO
70 /100

Wish’s CEO Joe Yan started in this role in 2022. Joe’s approval rate is just above average, putting Joe in the Top 35% of all CEOs of similar-sized companies on Comparably, and in the Top 50% compared to the CEOs of all other companies in San Francisco. Joe Yan is well regarded by employees for the Manager Wish offers, and ranks among the Top 10% of CEOs by employees in that category. Joe is most liked by employees in the Customer Support department and employees in the Legal department. However, employees in the IT department have a slightly unfavorable view of the CEO. When compared to Wish’s competitors, Joe Yan ranks just above Walmart’s CEO Doug McMillon. With Joe’s leadership, Wish employee respondents are most happy about their Manager and Team. Joe was rated slightly below average for Outlook.

Wish Leadership

The Wish Executive Team is rated a “B” and led by CEO Joe Yan, Chief Financial and Operating Officer Vivian Liu, and Chief Technology Officer Jerry Louis

  • Joe Yan  CEO / President

    Joe Yan CEO / President

    Yan brings almost two decades of experience in e-commerce strategy and operation, product management, sales and... read more

  • Vivian Liu Chief Financial and Operating Officer

    Vivian Liu serves as the Chief Financial and Operating Officer of Wish.

  • Jerry Louis Chief Technology Officer

    Jerry Louis serves as the Chief Technology Officer of Wish.

  • Mauricio Monico Chief Product Officer

    Mauricio Monico serves as the Chief Product Officer of Wish.

  • Rachel Wang Chief Data Science Officer

    Rachel Wang serves as the Chief Data Science Officer of Wish.

  • Joe Yan Chief Executive Officer

    Joe Yan serves as the Chief Executive Officer of Wish.

Diversity & Inclusion at Wish

Diverse employees at Wish score the company 72/100 across various culture categories, placing Wish in the Top 35% of companies on Comparably with 501-1,000 Employees for Comparably's diversity score. The Diversity score provides insights into how diverse employees feel and rate their work experience at Wish across various culture dimensions.

Let your uniqueness shine!,,Every day, millions of people around the globe connect through Wish. To build the world’s best ecommerce platform, we believe our company should reflect the communities we serve. We recognize that our employees have unique talents and perspectives, which foster a welcoming and inclusive culture. Our goal is to consciously advocate for diversity through thought, background, and experience. We help you become your best self, so you can bring out the best in others. ,

Ranked Culture the Highest

Women 82/100
Department - HR
Men 91/100
Department - Marketing
Diverse Employees 80/100
Department - Finance

Ranked Culture the Lowest

Women 70/100
Department - Customer Support
Men 59/100
Department - Design
Diverse Employees 65/100
Department - Design

Wish Perks & Benefits

Here at Wish, the health and well-being of our employees and their families are one of our top priorities. To help our employees thrive, Wish covers 100% of insurance premiums for all full-time employees and their dependents. Additional benefits include: Up to 500 USD per year for job-related professional development Wellness Reimbursement of up to USD 900 per year Monthly Wish Cash to shop on our app Employee Assistance Program (EAP) Unlimited access to thousands of fitness workouts through Aaptiv Fertility management, education, and resources through Carrot Access to hundreds of sessions through Headspace Unlimited chat support with certified mental health coaches and virtual therapy through Ginger.

Health & Wellness

  • Dental Insurance
  • Vision Insurance
  • Health Insurance
  • Life Insurance
  • Gym Membership / Reimbursement

Paid Time Off

  • PTO / Vacation Policy
  • Paid Holidays
  • Maternity / Paternity Leave

Financial Benefits

  • 401K / Retirement Plan
  • Employee Stock Purchase Plan

Office Perks

  • Legal Assistance
  • Work From Home Policy
  • Unique Office Space

Wish PTO

Wish's PTO and Vacation policy typically gives unlimited days off a year.

AnswerPercent
Flex Time0%
Vacation Policy0%
Office Meals0%
401k Contribution0%
Childcare0%
Other than healthcare, which of the following benefits is most important to you?
AnswerPercent
Yes0%
No0%
Does your boss expect you to work when you're on vacation?
AnswerPercent
$2500+/mo0%
$1500 - $2500/mo0%
$1000 -$1500/mo0%
$500 -$1000/mo0%
Less than $500/mo0%
What do you estimate the cash value of your benefits to be? Healthcare, PTO, etc?

Wish Careers

Wish Jobs

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Overview of Candidates Interested in Wish on Comparably

Candidates By Department

Product
25%
Finance
25%
Operations
25%
All Industries
25%

Candidates By Location

San Francisco
50%
Fremont
25%
Palo Alto
25%

Frequently Asked Questions regarding Wish

What is Wish address?

Wish location is at One Sansome Street, 40th Floor

Who is the CEO of Wish?

Wish CEO is Joe Yan, their score by employees is 70

What is Wish eNPS?

The eNPS for Wish is -4

What is Wish revenue?

Wish revenue is $571M

How many employees work in Wish?

Wish has 850 employees

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