Wish Employee Reviews
Out of 848 Wish employee reviews, 80% were positive. The remaining 20% were constructive reviews with the goal of helping Wish improve their work culture. The Customer Support team, with 96% positive reviews, reports the best experience at Wish compared to all other departments at the company. The Operations team offered the most constructive feedback, with 33% of that department's reviews constructive in nature.
Briefly describe your overall experience at your company
Good colleagues, good working scope, feeling good to actually contribute and impact the product.
Review from Engineering Dept
What do you like best about the leadership team?
Goal driven, transparent, and motivating
Review from Engineering Dept
Invested in the company and its turnaround as well as the team
Review from Product Dept
Communication and visibility. They are also open to answering very hard questions.
Review from Marketing Dept
Company culture, perks, benefits, etc
Review from Product Dept
The leadership team truly listens to our feedback, and has genuine care and concern for Wish employees. Engagning, kind, authentic and very smart - I continue to be surprised by the Leadership team!
Review from Customer Support Dept
What does the leadership team need to get better at?
organizational communication is lacking; been in limbo for weeks re: 2023
Review from Product Dept
Have more empathy for the employees and properly reward the people who stayed at the company despite the company being in bad situation for their contribution and loyalty.
Review from Engineering Dept
They need to offer better clarity on where they plan to take the company, provide better communication instead of just expecting people to blindly execute on projects every quarter which get prioritized or de-prioritized without justification as to why. Better compensation and work-time balance too
Review from Product Dept
Encourage thoughtful, complete project planning with realistic timeframes. Too often projects are rushed without proper planning, which overcomplicates deliverables, wastes a lot of peoples' time, and forces long work hours (and burn out) in a sense of urgency.
Review from Business Development Dept
Vision and Execution . .
Review from Engineering Dept
What is the best part about your compensation package?
Free medical / dental / vision
Review from Finance Dept
Full medical for myself and my spouse.
Review from Marketing Dept
Free healthcare! I don't know another company that offers such a robust and encompassing compensation package. From stock buy-in options, fitness reimbursement, free health coverage, and even pet insurance! By far the best compensation package I've been offered.
Review from Customer Support Dept
The best part of my compensations package is the unlimited time off and the monthly wish cash balance
Review from Finance Dept
high cash compensation, new EPO medical plan
Review from Product Dept
Why do you feel undervalued and what would make you feel better about your compensation?
Add a bonus structure and 401k matching
Review from Product Dept
I'm a contractor. Would love to become full-time.
Review from Product Dept
Overall I believe my team is underpaid, especially those who have been here for quite some time.
Review from Operations Dept
a more comparative salary based on median for the area
Review from IT Dept
Compensation is not at par with market or ither tech companies. Increase compensation as well as provide stipend benefits (wifi allowance, quarterly office supplies, etc).
Review from Legal Dept
What are some of the best things about your team?
Approachable, friendly and always willing to help
Review from Engineering Dept
Dedicated, driven, smart, innovative, supportive of each other
Review from Product Dept
They genuinely care, are not ill-intentioned, and are nice people to work with.
Review from Finance Dept
They are always willing to help out. If they don't have an answer they find someone who does.
Review from Marketing Dept
Everyone in the Localization team is awesome. Great attitude, hard work ethic, incredibly compassionate and empathetic. What's not to love?
Review from Product Dept
What do your coworkers need to improve and how could you work together better?
Better communication skills. It seems like there's no company culture requirements, at least in my team.
Review from Engineering Dept
lots of my coworkers are juniors even thought titles are "senior"
Review from Design Dept
providing context when asking questions clear communication of who, what, where, when and why politeness and responsiveness
Review from Engineering Dept
The communications at this company are terrible. We never know what's happening across the company.
Review from HR Dept
Improve visibility, although this term we are working remote so it could be hard
Review from Engineering Dept
What is most positive about the culture and environment at your company?
Very flat organization, free information sharing, considerate co-workers
Review from Product Dept
I think they care about the employees and what they need/how they feel.
Review from Marketing Dept
I love company culture. Everyone is so welcoming and friendly and tries to help one another. I've never experienced that in another company.
Review from Product Dept
The culture recently changed, and I can't say enough good things about our dynamic. You are encouraged to take time off, and they really support mental health. Everyone is friendly and willing to lend a hand.
Review from Customer Support Dept
Everyone is energetic to see the company's progress towards the turnkey solutions. There are meetings weekly where we get a progress report on the company and have an open forum to ask any questions with the executive team . The environment is welcoming, inviting and focused on the task ahead.
Review from Finance Dept
What needs to change to make the company culture better?
Hire based on technical skills and how the person could make a positive impact to company culture. It seems like a decent part of existing employees are only here because of the compensation, with little motivation for helping the company or making friends with coworkers.
Review from Engineering Dept
The leadership team, including the CEO and the head of HR.
Review from Operations Dept
More transparency moving forward would be great
Review from Operations Dept
What culture? This company has no identity.
Review from HR Dept
could the company take care about the team atmosphere better? In big team meeting, I always feel the pressure and angry atmosphere, which makes teammates sad and not that motivated in a good way. Could the company assign a HR (atmosphere) to some teams that miss their recruiters during the pandemic?
Review from Operations Dept
What did you like most about the interview process?
There aren't any Interviews reviews of Wish yet.
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What would you improve about your company's interview process?
There aren't any Interviews reviews of Wish yet.
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What makes you most happy at work?
Knowing that my work is positively impacting millions of users everyday
Review from Engineering Dept
My team! I enjoy working with the people I work with and it makes collaborating with them more exciting.
Review from Design Dept
My ability to assist my customers by providing clear direction and easy to follow process. Trying to predicate requirements/results before they realized.
Review from Engineering Dept
the people and interacting with co-workers
Review from Finance Dept
My manager trusts me to get my work done. The stakeholders communicate their needs and are appreciative of my work.
Review from Marketing Dept
What's going wrong and how can it be improved?
Lots of hurdles in daily work making progress feel slow - 50% of my day as an IC eng is meetings, then working with lots of people who have just recently taken on ownership of new domains cus of departures, plus general shortage of resources
Review from Engineering Dept
Not enough communication accross teams. More engineering resources distributed fairly. Eliminate product management team and increase engineering.
Review from Legal Dept
Company's trust with customer and merchants. Workforce's morale.
Review from Engineering Dept
Pressure from tight project timeline
Review from Engineering Dept
Company future is very uncertain
Review from Engineering Dept
What do you like best about your company?
There aren't any Outlook reviews of Wish yet.
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What would you most like to see improved at your company?
There aren't any Outlook reviews of Wish yet.
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