WorkForce Software Cloud Services Department Employee Reviews

I really loved working here....on a bit of a disappointed turn now because of previous statements

Review from Cloud Services Dept

Great company, poor communication across departments with key personnel, and those who care won't let things fail because they want the company to be successful. This is causing those to be ran down and they will eventually leave the company.

Review from Cloud Services Dept

Lots of promise, no delivery

Review from Cloud Services Dept

It is very nice here.

Review from Cloud Services Dept

So far it has been wonderful

Review from Cloud Services Dept

They keep us up to date with the direction the company is taking and what's currently going on.

Review from Cloud Services Dept

Your a person not a number.

Review from Cloud Services Dept

Ability to have open honest conversations around very difficult topics

Review from Cloud Services Dept

I feel like my feedback and suggestions are heard and considered.

Review from Cloud Services Dept

They acknowledge my work and that

Review from Cloud Services Dept

being paid less than my predecessor and not being compensated for that despite being told I would be. Also, the issues and problems in the product are not being escalated or communicated to upper management. There is a clear divide between executives and the teams working on the solutions.

Review from Cloud Services Dept

Listen to the employees (not VPs or managers, but actual people doing the work) that are experts in their field. The employees want to see things succeed, but forcing the employees to go against best practices is not good.

Review from Cloud Services Dept

Actually care and listen to their employees and not just assume they know everything. Actually learn the product and not cut down people when their ideas differ from what they think.

Review from Cloud Services Dept

Start living in the reality of our product

Review from Cloud Services Dept

Understand what it really takes to keep the customers happy. It isn't a single thing (application, infrastructure, support, etc.) it is all of them combined.

Review from Cloud Services Dept

Competitive salary plus working from home. WFH means I can balance work & life outside of work hours better. Bonus could be better though.

Review from Cloud Services Dept

Unlimited PTO (The half day Friday's for the summer have also been fantastic)

Review from Cloud Services Dept

Bonus and unlimited PTO. Its great to be able to get of work to handle personal business and not lose money to do so.

Review from Cloud Services Dept

PTO and Dental are great

Review from Cloud Services Dept

I'm a contractor. Money is the only compensation.

Review from Cloud Services Dept

I am underpaid for the work I do. I gave up a management position to come to WFS and I have implemented many programs and feel like I run a lot of things for my manager. I would like the opportunity to grow here and move up, however I don't feel that will happen bc they like me doing everything fo

Review from Cloud Services Dept

I have a lot of management experience and was doing most of my former managers work. I started in lower here because it was better than my previous company and I was willing to work my way up (again) but I seem to never be able to get what my male counterparts are paid, despite being their go-to

Review from Cloud Services Dept

Only receiving 85% of average pay based on job responsibilities, title, and location (HQ / Livonia, MI). requests for pay raises always denied.

Review from Cloud Services Dept

Better understanding of equity stake in company

Review from Cloud Services Dept

higher pay and better benefits

Review from Cloud Services Dept

Close knit and communication is good. We have robust processes in place so we create quality software.

Review from Cloud Services Dept

We all really care about doing a good job, despite not having the resources to achieve goals or executive support for our departments role.

Review from Cloud Services Dept

willing to help each other out

Review from Cloud Services Dept

Very tight-knit working group. We have fantastic Esprit De Corps and it's like everyone is sitting at a Round Table; ideas and their merits matter, not rank or paygrade.

Review from Cloud Services Dept

We are able to collaborate effectively

Review from Cloud Services Dept

Actually do their job that they get for and stop explain why they can not do their job and why it's all someone else's fault and they can not do anything about that.

Review from Cloud Services Dept

Working as one team to take on day to day challenges.

Review from Cloud Services Dept

There is a more collaborative environment here than at previous companies. I will say why the pace of work (or the resources responding to our teams items is slow) the overall load of work I manage is the equivalent of 8 different management roles. A lot of roles I manage.

Review from Cloud Services Dept

Why don't you ask what isn't positive.

Review from Cloud Services Dept

Super relaxed environment and very supportive of a good work-life balance

Review from Cloud Services Dept

Placing a large amount of emphasis on individual initiative, and providing teammates with the tools and resources necessary to complete the task.

Review from Cloud Services Dept

Cloud Services is imploding due to historical debt and incompetent and impotent middle management. Nothing gets achieved and the technical goals keep changing.

Review from Cloud Services Dept

more people and better planning at the executive level

Review from Cloud Services Dept

I think there are some managers that push their teams to only meet the goals that make the manager look good, however those teams end up sacrificing tasks that are necessities and customer and regulatory requirements to get the work done as fast as possible, causing potential security issues.

Review from Cloud Services Dept

New challenges every day means no time for getting bored.

Review from Cloud Services Dept

Ask the hard questions. What doesn't make me happy.

Review from Cloud Services Dept

Latitude to do what I need to in order to make improvement

Review from Cloud Services Dept

The prospect of being hired full-time.

Review from Cloud Services Dept

Stimulating work and good people

Review from Cloud Services Dept

Frustrated due to blockers impeding progress that do not get taken seriously and never get addressed

Review from Cloud Services Dept

I have been working really hard for a while. Improved a lot of processes across the company. working nights and weekends bc we are understaffed. However to be promised a commensurate pay increase and it not be realized really de-motivates employees because what they have accomplished isn't valued

Review from Cloud Services Dept

better pay and more people, better planning at the executive level

Review from Cloud Services Dept

Management & 'leadership' team making poor choices (like pushing things to prod before testing, not having a disaster recovery plan, pushing to OCI when its not stable and insecure) that make it impossible to supply a secure stable product for customers.

Review from Cloud Services Dept

Documented process and procedures, accountability, communication between departments. Need a monthly sync for key personnel in each department to attend and VP's provide their current status and priorities.

Review from Cloud Services Dept