Xact TeleSolutions Culture | Comparably
provider of call answering services read more
EMPLOYEE
PARTICIPANTS
5
TOTAL
RATINGS
145

Xact TeleSolutions Company Culture

Xact TeleSolutions Culture

This score is derived from employee ratings & reviews
4.2/5
Xact TeleSolutions' Overall Culture is rated B+

Top Rated Culture Dimensions

Xact TeleSolutions CEO

Top 5%Top 5% of Similar Size Companies on Comparably
 Xact TeleSolutions' CEO
88 /100

Diversity at Xact TeleSolutions

Women at Xact TeleSolutions

Bottom 40%Bottom 40% of Similar Size Companies on Comparably
C

Women at Xact TeleSolutions have rated Manager, Environment, and Team as the highest categories they have scored

Xact TeleSolutions eNPS

Net Promoter Score tracks your employees' overall score to this question: "On a scale from 0-10, how likely are you to recommend working at your company to a friend?"
Top 10%Top 10% of Similar Size Companies on Comparably

Recommend to a Friend?

60

Xact TeleSolutions employees are 60% more likely to recommend Xact TeleSolutions as a great place to work

80%Promoters
0%Passives
20%Detractors

Working at Xact TeleSolutions

Working at Xact TeleSolutions is rated highly by 5 employees, across various culture dimensions. Xact TeleSolutions employees are most satisfied about CEO Rating, Environment, and Manager categories, putting Xact TeleSolutions’s culture in the Top 20% compared to similar sized companies on Comparably and in the Top 5% compared to other companies in Bangor, ME. See below in detail how working at Xact TeleSolutions was rated by employees.

Overall Company Culture at Xact TeleSolutions

B+

Overall Company Culture at Xact TeleSolutions is rated B+

Last updated months ago

Top
20%

Xact TeleSolutions ranks in the Top 20% of other companies on Comparably with 201-500 Employees for Overall Company Culture Score

Xact TeleSolutions Employee Reviews

Out of 14 Xact TeleSolutions employee reviews, 100% were positive.

100%
0%
Positive Reviews100%
Constructive Feedback0%

Positive Reviews From Xact TeleSolutions Employees

  • What do you like best about the leadership team?
    It is like a family unit and they have all worked together for a long time and are very invested in everyone's success.
  • What are some of the best things about your team?
    In general everyone interacts well, and there is always someone there to help if you are struggling.
  • What is most positive about the culture and environment at your company?
    Most of the employees have worked here so long, it's like a group of friends meeting for coffee every day.

Xact TeleSolutions Company Information

Xact TeleSolutions Company Overview

provider of call answering services

Headquarter4 Clifford Common
Unity, ME
United States of America
Websitewww.myxact.com
Founding Date1988

Xact TeleSolutions Competitors

Xact TeleSolutions competitors include IntouchCX and Adcomm. Xact TeleSolutions ranks 2nd in Overall Culture Score on Comparably vs its competitors. See below how Xact TeleSolutions compares to its competitors with CEO Rankings, Product & Services, NPS, Pricing, Customer Services, Overall Culture Score, eNPS, Gender and Diversity Scores.

  1. #1
    IntouchCX's Logo
    IntouchCX
    4.6/5
  2. #2
    Xact TeleSolutions' Logo
    Xact TeleSolutions
    4.2/5
  3. #3
    Adcomm's Logo
    Adcomm
    2.4/5

Xact TeleSolutions Employees

5 employees at Xact TeleSolutions have reviewed Xact TeleSolutions across various culture dimensions, providing their opinions on items ranging from executive ratings to the pace at work. The latest review was months ago.

Overall, the 5 Xact TeleSolutions employees give their leadership a grade of A, or Top 10% of similar size companies on Comparably. This includes specific ratings of their executive team, CEO, and manager.

Employees at Xact TeleSolutions are not very pleased with their total compensation at Xact TeleSolutions, which includes a combination of pay, stock and equity, and benefits.

Overall, employees at Xact TeleSolutions are extremely happy with their team. 5 Participants grade the quality of their coworkers an A-. The majority believe the meetings at Xact TeleSolutions are effective, and the majority look forward to interacting with their coworkers.

The majority of employees at Xact TeleSolutions believe the environment at Xact TeleSolutions is positive. Most Participants believe the pace of work at Xact TeleSolutions is comfortably fast. About 100% of the employees at Xact TeleSolutions work 8 hours or less.

Overall, the employees at Xact TeleSolutions are happy, based on their aggregated ratings of future outlook, customer perception, and their excitement going to work.

Joining Xact TeleSolutions - Employee Onboarding

The prevailing opinion from employees about joining Xact TeleSolutions is that the company was prepared on their first day. Xact TeleSolutions employees concluded that their overall onboarding experience was positive. 100% said their direct manager was helpful with their acclimation during the first 90 days. First impressions are important, and how prepared a company is on your first day leaves a lasting impression.

Xact TeleSolutions KPIs and OKRs

At Xact TeleSolutions 100% of employees think their department KPIs and OKRs are clear. Employees’ understanding of Xact TeleSolutions' KPIs and OKRs is essential for its success. Out of 3 Xact TeleSolutions employees who’ve answered, “Are your company’s goals clear and are you invested in them?” 3 have said yes.

AnswerPercent
Yes100%
No0%
Are your company's goals clear, and are you invested in them?
AnswerPercent
Yes100%
No0%
Are the KPIs/OKRs for your department clear?

Xact TeleSolutions CEO & Leadership

Xact TeleSolutions CEO

 Xact TeleSolutions' CEO
88 /100

Under ’s leadership, Xact TeleSolutions employee respondents are most happy about their Environment and the company’s Manager. Compensation and Gender are two areas, according to respondents, where Xact TeleSolutions could stand to see real improvement.

Xact TeleSolutions Leadership

The Xact TeleSolutions Executive Team is rated a “C”

  • Will Burkhamer Vice President of Operations

    Will Burkhamer serves as the Vice President of Operations of XACT Telesolutions. Will currently resides in the... read more

Xact TeleSolutions Salaries

How much does Xact TeleSolutions pay?

How much do people at Xact TeleSolutions get paid? See the latest salaries by department and job title. The average estimated annual salary, including base and bonus, at Xact TeleSolutions is $115,179, or $55 per hour, while the estimated median salary is $115,805, or $55 per hour.

At Xact TeleSolutions, the highest paid job is a General Counsel at $278,425 annually and the lowest is an Admin Assistant at $43,884 annually. Average Xact TeleSolutions salaries by department include: IT at $98,627, Sales at $216,836, Marketing at $160,727, and Product at $136,690. Half of Xact TeleSolutions salaries are above $115,805.

4 employees at Xact TeleSolutions rank their Compensation in the Bottom 30% of similar sized companies in the US (based on 18 ratings) while 4 employees at Xact TeleSolutions rank their Perks And Benefits in the Top 50% of similar sized companies in the US (based on 6 ratings).

Last updated months ago.

1st Percentile
$63k
$63k1st Percentile
20th Percentile
$92k
$92k20th Percentile
40th Percentile
$115k
$115k40th Percentile
60th Percentile
$194k
$194k60th Percentile
80th Percentile
$271k
$271k80th Percentile
100th Percentile
$356k
$356k100th Percentile
$115,179*
Average Compensation
$115,805*
Median Compensation

* Estimated salaries Estimated salaries are based on data provided anonymously by employees and/or estimated by other statistical methods.

Xact TeleSolutions Salaries by Department

Explore Xact TeleSolutions Salaries

Diversity & Inclusion at Xact TeleSolutions

The Diversity score provides insights into how diverse employees feel and rate their work experience at Xact TeleSolutions across various culture dimensions.

Ranked Culture the Highest

Women N/A/100
Men N/A/100
Diverse Employees N/A/100

Ranked Culture the Lowest

Women N/A/100
Men N/A/100
Diverse Employees N/A/100

Xact TeleSolutions Perks & Benefits

Health & Wellness

  • Health Insurance

Paid Time Off

  • PTO / Vacation Policy

Xact TeleSolutions PTO

Xact TeleSolutions' PTO and Vacation policy typically gives 15-20 days off a year. Paid Time Off is Xact TeleSolutions' most important benefit besides Healthcare when ranked by employees, with 50% of employees saying it is the most important benefit. Xact TeleSolutions' benefits and PTO Package averages to represent a less than $500 cash value per month.

AnswerPercent
Flex Time0%
Vacation Policy50%
Office Meals0%
401k Contribution50%
Childcare0%
Other than healthcare, which of the following benefits is most important to you?
AnswerPercent
Yes0%
No100%
Does your boss expect you to work when you're on vacation?
AnswerPercent
$2500+/mo0%
$1500 - $2500/mo50%
$1000 -$1500/mo0%
$500 -$1000/mo0%
Less than $500/mo50%
What do you estimate the cash value of your benefits to be? Healthcare, PTO, etc?

Xact TeleSolutions Careers

Xact TeleSolutions Jobs

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Frequently Asked Questions regarding Xact TeleSolutions

What is Xact TeleSolutions address?

Xact TeleSolutions location is at 4 Clifford Common

What is Xact TeleSolutions eNPS?

The eNPS for Xact TeleSolutions is 60

What is the salary for SysAdmin in Xact TeleSolutions?

SysAdmin average salary in the US is 84k

What are the salaries in the Marketing in Xact TeleSolutions?

The average salaries for Marketing in Xact TeleSolutions is 161k

Who are Xact TeleSolutions competitors?

Xact TeleSolutions main competitors are IntouchCX, Adcomm

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