IntouchCX vs Xact TeleSolutions | Comparably
Comparably
Profile Image
VS
IntouchCX Claimed Company
EMPLOYEE
PARTICIPANTS
460
TOTAL
RATINGS
6568
Xact TeleSolutions
EMPLOYEE
PARTICIPANTS
5
TOTAL
RATINGS
145

IntouchCX vs Xact TeleSolutions

Compare IntouchCX versus Xact TeleSolutions for CEO Rating, Overall Culture Score, Brand Ranking, and other ratings. Results were generated by 460 employees and customers of IntouchCX and 5 employees and customers of Xact TeleSolutions.

IntouchCX

IntouchCX's brand is ranked #728 in the list of Global Top 1000 Brands, as rated by customers of IntouchCX.

Xact TeleSolutions

Xact TeleSolutions's brand is ranked #- in the list of Global Top 1000 Brands, as rated by customers of Xact TeleSolutions.

4.3/5
Product Quality
N/A
4.1/5
Pricing
N/A
4.2/5
Customer Service
N/A
39
NPS Score
67%Promoters
5%Passive
28%Detractors

Net Promoter Score
Winner by 39

N/A
NPS Score
0%Promoters
0%Passive
0%Detractors

See how IntouchCX compares to its competitors

TaskUs
Concentrix
TP
Alorica
Telus International

See how Xact TeleSolutions compares to its competitors

Adcomm

Working at IntouchCX vs Working at Xact TeleSolutions

Mitul Kotecha and Shane Kozlowich IntouchCX's CEO
79 / 100

CEO Rating

Xact TeleSolutions' CEO
88 / 100

CEO Rating
Winner by 9%

IntouchCX

IntouchCX doesn't have enough ratings to calculate the Team Culture Ratings.

Know someone that works there? Invite them to rate their experience.

Xact TeleSolutions

Employees at Xact TeleSolutions rate their CEO, , 88/100. This score is 9% higher than the scores of IntouchCX's CEO, Mitul Kotecha and Shane Kozlowich.

CEO Score 79
CEO Score
CEO Score 88
Overall Culture 82
Overall Culture
Overall Culture 76
34
eNPS
60
Gender Score 84
Gender Score
Gender Score 72
Diversity Score 86
Diversity Score
Diversity Score N/A
Perk And Benefits 76
Perk And Benefits
Perk And Benefits 71
Professional Dev. 89
Professional Dev.
Professional Dev. 68

Overall Culture at IntouchCX vs Xact TeleSolutions

82
/ 100
IntouchCX

Employees at IntouchCX rate their Overall Culture a 82/100, with Business Development and Marketing as the two departments that rate their experience the highest.

Overall Culture
Winner by 6%

76
/ 100
Xact TeleSolutions

Employees at Xact TeleSolutions rate their Overall Culture a /100.

  • IntouchCX82
  • Xact TeleSolutions

Employee Net Promoter Score at IntouchCX vs Xact TeleSolutions

34
eNPS
IntouchCX
226 Promoters 60%
53 Passives 14%
97 Detractors 26%
60
eNPS
Xact TeleSolutions
4 Promoters 80%
0 Passives 0%
1 Detractors 20%

Employee Net Promoter Score
Winner by %

  • IntouchCX35
  • Xact TeleSolutions

Gender Score at IntouchCX vs Xact TeleSolutions

84
/ 100
IntouchCX

Employees at IntouchCX rate their Gender Score a 84/100, with Business Development and Marketing as the two departments that rate their experience the highest.

Gender Score
Winner by 12%

72
/ 100
Xact TeleSolutions

Employees at Xact TeleSolutions rate their Gender Score a /100.

  • IntouchCX84
  • Xact TeleSolutions

Diversity Score at IntouchCX vs Xact TeleSolutions

86
/ 100
IntouchCX

Employees at IntouchCX rate their Diversity Score a 86/100, with Business Development and Marketing as the two departments that rate their experience the highest.

Diversity Score
Winner

0
/ 100
Xact TeleSolutions

Xact TeleSolutions doesn't have enough ratings to calculate Diversity Score ratings.

Know someone that works there? Invite them to rate their experience.

  • IntouchCX86

Perk and Benefits Score at IntouchCX vs Xact TeleSolutions

76
/ 100
IntouchCX

Employees at IntouchCX rate their Perk and Benefits Score a 76/100, with Engineering and Business Development as the two departments that rate their experience the highest.

Perk and Benefits Score
Winner by 5%

71
/ 100
Xact TeleSolutions

Employees at Xact TeleSolutions rate their Perk and Benefits Score a /100.

  • IntouchCX76
  • Xact TeleSolutions

Professional Development Score at IntouchCX vs Xact TeleSolutions

89
/ 100
IntouchCX

Employees at IntouchCX rate their Professional Development Score a 89/100, with Admin and Customer Support as the two departments that rate their experience the highest.

Professional Development Score
Winner by 21%

68
/ 100
Xact TeleSolutions

Employees at Xact TeleSolutions rate their Professional Development Score a /100.

  • IntouchCX89
  • Xact TeleSolutions

Leadership Culture Ratings vs Xact TeleSolutions

IntouchCX
85 / 100

Leadership Culture Ratings vs Xact TeleSolutions
Winner by 2%

Xact TeleSolutions
83 / 100

IntouchCX rates % higher than Xact TeleSolutions on Leadership Culture Ratings vs Xact TeleSolutions Ratings based on looking at 1515 ratings from employees of the two companies. Ratings come from the answers to questions like "Is your company invested in your career growth?" and "How would you rate your executive team?".

  • IntouchCX85
  • Xact TeleSolutions

Compensation Culture Ratings vs Xact TeleSolutions

IntouchCX
76 / 100

Compensation Culture Ratings vs Xact TeleSolutions
Winner by 15%

Xact TeleSolutions
61 / 100

IntouchCX rates % higher than Xact TeleSolutions on Compensation Culture Ratings vs Xact TeleSolutions Ratings based on looking at 863 ratings from employees of the two companies. Ratings come from the answers to questions like "Are you satisfied with your Benefits?" and "Are you satisfied with your stock/equity compensation?".

  • IntouchCX76
  • Xact TeleSolutions

Team Culture Ratings vs Xact TeleSolutions

IntouchCX
85 / 100
Xact TeleSolutions
85 / 100

Tied

IntouchCX tied with Xact TeleSolutions on Team Culture Ratings vs Xact TeleSolutions Ratings based on looking at 735 ratings from employees of the two companies. Ratings come from the answers to questions like "Do you look forward to interacting with your coworkers?" and "Are your company's meetings effective?".

  • IntouchCX85
  • Xact TeleSolutions

Environment Culture Ratings vs Xact TeleSolutions

IntouchCX
79 / 100
Xact TeleSolutions
88 / 100

IntouchCX rates % lower than Xact TeleSolutions on Environment Culture Ratings vs Xact TeleSolutions Ratings based on looking at 844 ratings from employees of the two companies. Ratings come from the answers to questions like "What % of the time are you bored at work?" and "On average, how many hours do you work a day?".

  • IntouchCX79
  • Xact TeleSolutions

Sentiment Culture Ratings vs Xact TeleSolutions

IntouchCX
80 / 100

Sentiment Culture Ratings vs Xact TeleSolutions
Winner by 1%

Xact TeleSolutions
79 / 100

IntouchCX rates % higher than Xact TeleSolutions on Sentiment Culture Ratings vs Xact TeleSolutions Ratings based on looking at 878 ratings from employees of the two companies. Ratings come from the answers to questions like "What do you like best about your company?" and "What's going wrong and how can it be improved?".

  • IntouchCX80
  • Xact TeleSolutions

See how IntouchCX compares to its competitors

See how Xact TeleSolutions compares to its competitors