Yard House Employee Reviews | Comparably
Yard House Claimed Company
Yard House An upscale-casual eatery known for great food, classic rock music. read more
EMPLOYEE
PARTICIPANTS
216
TOTAL
RATINGS
1597
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Yard House Employee Reviews

Out of 144 Yard House employee reviews, 60% were positive. The remaining 40% were constructive reviews with the goal of helping Yard House improve their work culture. The Sales team, with 77% positive reviews, reports the best experience at Yard House compared to all other departments at the company.

What does the leadership team need to get better at?

Leadership Reviews

Communication. Being approachable. Realizing we have lives outside of work. Helping. Stop being defensive and demeaning ( was told by our GM how embarrassed he is "to manage this store"... and that we're all replaceable." Yet preaches how we need to all respect each othet.)

Human interactions for sure one manager with zero personability,thats power hungry and uses her position to victimize especific employe should never be in a supervizing position

They tell a lot of the female workers that they need to be more social with the managers when a lot of them are there to just work. I've been told i could be nicer to them when in reality i just don't flirt with them. Huge problem with Dustin Gunderson.

Review from Customer Success Dept

If in being honest the leadership team here at my location should all be terminate immediatley! My leadership team does not help out when in a crisis with tables they become fustrate and start to project their fustration on their workers. Doing drugs on the clock while still attempting to work with

Communication & Supporting Each Other As Well As The Team

Why do you feel undervalued and what would make you feel better about your compensation?

Compensation Reviews

Because any input or critisim brought to the management will ignored or acted as if you're wrong or like youre bringing negativity. the servers make 2-3x what the bartenders make at my location, very weird considering we are smack dab the middle of downtown, a bar district..

Already listed everything. Anyone who puts up with the level of disrespect that this compnay shells out deserves a raise

I've been at the company for over a year and I still am not given any of the well paying shifts. In addition, it is impossible to move up. The managers will hold promotion over your head and then never give it to you.

Would be better if benifits were accecable earlier

Felt undervalued mostly from GM and treated just like stock meat. They have no care for good employees

What do your coworkers need to improve and how could you work together better?

Team Reviews

communicating but also instead of a lot of turn over we need to have an enviorment where we can all make money by doing better at multitasking

Love my coworkers, ran by poor management

Coworkers need to learn better ways to cope with their issues besides violence and need to let people be.

Communication, expectations , and true accountability

What needs to change to make the company culture better?

Environment Reviews

Management needs to have a complete restructuring

The management needs to improve

I think YH should listen to their employees more and i mean everyone not just listening to a manager and believing them over a server for example. Ive expressed concerns and they just get looked over and ignored.

Get workers that are there to work and not complain asking for help

Review from Sales Dept

Breaks and time to eat

Review from Customer Success Dept

What would you improve about your company's interview process?

Interviews Reviews

Nothing, it was actually good.

Review from Customer Success Dept

looking at previous jobs and asking about work ethic.

Just to use better judgemnt cause they hire people who never worked costumer service

What's going wrong and how can it be improved?

Outlook Reviews

No improvement here. Darden would be better off dropping yard house as a corporation.

Like i've stated someone needs to have a sit down and review how the managers are with the female staff.

Review from Customer Success Dept

There are many problems that are in need of imprvemwnt at my job but for starts the managment needs to be reevaluated. And team members should be given promotions based on expereince and time put in at the resturant not just because a manger likes them or because of the skin color.

Checking the cameras for coworker interactions. Hiring less violent people.

The food always takes 40+ minutes to come out and it comes out made incorrectly and cold almost all or the time. No to mention they let seafood out that smells rotten. They send out desserts still frozen

What would you most like to see improved at your company?

Outlook Reviews

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