81
out of 100
Zalando Claimed Company
Operator of a cross-platform online store designed to offer apparel and accessories. The company's cross-platform online store offers a range of products, including clothes, shoes and accessories for women, men and children, enabling consumers to purchase products from a variety of brands through an online platform. read more
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Zalando Competitors
Zalando competitors include ASOS, Adazon, Farfetch, Amazon and Topshop. Zalando ranks 2nd in Pricing Score on Comparably vs its competitors. See below how Zalando compares to its competitors with CEO Rankings, Product & Services, NPS, Pricing, Customer Services, Overall Culture Score, eNPS, Gender and Diversity Scores.
CEO Rank
4th
eNPS Rank
4th
Gender Rank
3rd
Diversity Rank
4th
Product Quality
4th
NPS Rank
5th
Pricing Rank
2nd
Customer Service
2nd
See Zalando Culture vs Competitors:
- 1st
Adazon78 / 100 - 2nd
Farfetch77 / 100 - 3rd
Amazon73 / 100 - 4thZalando64 / 100
- 5th
Topshop48 / 100
CEO Ratings Comparison
Zalando's CEO Score Ranks 4th
81 Employees at Zalando rate a 63 out of 100, which ranks them 4th below Amazon's CEO,Andy Jassy. Last rating was months ago.
- 1st
José NevesFarfetch134 Employees at Farfetch rate José Neves a 81 out of 100, which ranks them 1st out of Zalando's competitors. Last rating was months ago.
- 2nd
Adazon79out of 1009 Employees at Adazon rate a 79 out of 100, which ranks them 2nd out of Zalando's competitors. Last rating was months ago.
- 3rd
Andy JassyAmazon73out of 1008359 Employees at Amazon rate Andy Jassy a 73 out of 100, which ranks them 3rd out of Zalando's competitors. Last rating was 6 days ago.
- 5th
Ian GrabinerTopshop37out of 1006 Employees at Topshop rate Ian Grabiner a 37 out of 100, which ranks them 5th out of Zalando's competitors. Last rating was months ago.
Product Quality Score Comparison
Zalando Ranks 4th in Product Quality Score
102 Customers rate Zalando's Product Quality Score a 4/5, which ranks it 4th against its competitors, below ASOS.
NPS Comparison
Zalando Ranks 5th in Net Promoter Score
144 Customers rate Zalando's Net Promoter Score a 15, which ranks it 5th against its competitors, below Topshop. Net Promoter score tracks customers' overall score to this question - “On a scale from 0-10, how likely are you to recommend Zalando to a friend?”.
Pricing Score Comparison
Zalando Ranks 2nd in Pricing Score
95 Customers rate Zalando's Pricing Score a 3.9/5, which ranks it 2nd against its competitors, below Amazon.
Customer Service Comparison
Zalando Ranks 2nd in Customer Service
83 Customers rate Zalando's Customer Service a 4.1/5, which ranks it 2nd against its competitors, below Amazon.
Overall Culture Score Comparison
Zalando Ranks 4th in Overall Culture Score
114 Employees rate Zalando's Overall Culture a 64/100, which ranks it 4th against its competitors, below Amazon. Overall Culture scores are aggregated from all of the questions employees at a company answer on Comparably.
eNPS Comparison
Zalando Ranks 4th in Employee Net Promoter Score
85 Employees rate Zalando's Employee Net Promoter Score a -11, which ranks it 4th against its competitors, below Adazon. Employee Net Promoter score tracks employees' overall score to this question - “On a scale from 0-10, how likely are you to recommend working at Zalando to a friend?”.
Gender Score Comparison
Zalando Ranks 3rd in Gender Score
5 Employees rate Zalando's Gender Score a 69/100, which ranks it 3rd against its competitors, below Amazon. The Gender Score tracks how positively women rate their experience at Zalando.
Diversity Score Comparison
Zalando Ranks 4th in Diversity Score
6 Employees rate Zalando's Diversity Score a 57/100, which ranks it 4th against its competitors, below Farfetch. The Diversity Score tracks how positively diverse employees rate their experience at Zalando.
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