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Anonymously Rate Your Experience & Make Work BetterWomen at Zale Corporation have rated Perks And Benefits, Outlook, and Happiness as the highest categories they have scored
Zale Corporation employees are -24% more likely to recommend Zale Corporation as a great place to work
| 34% | Promoters |
|---|---|
| 8% | Passives |
| 58% | Detractors |
Working at Zale Corporation is rated below average by 56 employees, across various culture dimensions. Zale Corporation employees rate Environment highest among all categories, and think that Manager and Perks And Benefits have the most room for improvement, putting Zale Corporation’s culture in the Bottom 25% compared to similar sized companies on Comparably and in the Bottom 30% compared to other companies in Dallas. See below in detail how working at Zale Corporation was rated by employees.
Overall Company Culture at Zale Corporation is rated D+
Last updated 9 days ago
Zale Corporation ranks in the Bottom 25% of other companies on Comparably with 10,000+ Employees for Overall Company Culture Score
Out of 29 Zale Corporation employee reviews, 74% were positive. The remaining 26% were constructive reviews with the goal of helping Zale Corporation improve their work culture.
| Positive Reviews | 74% |
|---|---|
| Constructive Feedback | 26% |
What did you like most about the interview process?The back and forth of Q&A.
What makes you most happy at work?Satisfaction of giving good customer service and having it be recognized by the customer and co workers.
What is most positive about the culture and environment at your company?Flexibility, Not dropping the chain, and clear communication.
What does the leadership team need to get better at?Being able to check each other when one gets way out of line. My assistant manager is currently out of line and I dont know what to do about it.
What would you improve about your company's interview process?Store manager is unprofessional and needs to improve skills
Zale began with a single Zales Jewelers store in 1924. Today, the company has six retail brands and operates approximately 1,700 retail
The mission of Zale Corporation is to be the best specialty retailer in North America. Our goal is to develop and maximize the finest collection of jewelry brands in order to build lasting customer relationships that will generate solid returns for our shareholders.
| Headquarter | 901 West Walnut Hill Lane Irving, TX United States of America |
|---|---|
| Website | zalecorp.com |
| Founding Date | 1924 |
| Tel | (133) 066-8500 |
| Company Status | Private |
Zale Corporation competitors include Signet Jewelers, Sterling Jewelers, and Helzberg Diamonds. Zale Corporation ranks 1st in Overall Culture Score on Comparably vs its competitors. See below how Zale Corporation compares to its competitors with CEO Rankings, Product & Services, NPS, Pricing, Customer Services, Overall Culture Score, eNPS, Gender and Diversity Scores.

56 employees at Zale Corporation have reviewed Zale Corporation across various culture dimensions, providing their opinions on items ranging from executive ratings to the pace at work. The latest review was 9 days ago.
Overall, the 56 Zale Corporation employees give their leadership a grade of D+, or Bottom 25% of similar size companies on Comparably. This includes specific ratings of their executive team, CEO, and manager.
Employees at Zale Corporation are not very pleased with their total compensation at Zale Corporation, which includes a combination of pay, stock and equity, and benefits.
Overall, employees at Zale Corporation are generally satisfied with their team. 56 Participants grade the quality of their coworkers a C. The majority believe the meetings at Zale Corporation are effective, and the majority look forward to interacting with their coworkers.
The majority of employees at Zale Corporation believe the environment at Zale Corporation is positive. Most Participants believe the pace of work at Zale Corporation is moderate. About 67% of the employees at Zale Corporation work 8 hours or less, while 8% of them have an extremely long day - longer than twelve hours.
Overall, the employees at Zale Corporation are not very happy, based on their aggregated ratings of future outlook, customer perception, and their excitement going to work.

The prevailing opinion from Comparably users in Dallas about their company is that it was prepared on their first day. Dallas employees concluded that their overall onboarding experience was positive. 72% said their direct manager was helpful with their acclimation during the first 90 days. First impressions are important, and how prepared a company is on your first day leaves a lasting impression.
At this moment no Zale Corporation employees have provided insight into whether or not they clearly understand Zale Corporation's KPIs and OKRs.
is generally unpopular with Zale Corporation employees, but ranks especially low with Male employees, and by employees with the company for 1 to 2 Years and Caucasian employees. However, Female employees have a slightly more favorable view of the CEO. When compared to Zale Corporation’s competitors, ranks below Signet Jewelers CEO Virginia Drosos.
The Zale Corporation Executive Team is rated a “D”
Jeff Bourbon Regional Vice President
Jeff Bourbon serves as the Regional Vice President of Zale Jewelers. Jeff started at Zale Jewelers in May of 2015. Jeff... read more
Hilary Molay Senior Vice President, General Counsel and Corporate Secretary
Hilary Molay serves as the Senior Vice President, General Counsel and Corporate Secretary of Zale Corporation.
Elisha Martinez Executive Director
Elisha Martinez serves as the Executive Director of Zale Corporation.
David Rhodes SR. Vice President Real Estate
David Rhodes serves as the SR. Vice President Real Estate of Zale Jewelers. David currently resides in the Dallas/Fort... read more
Shawn Powell Vice President of Regional Operations
Shawn Powell serves as the Vice President of Regional Operations of Zale Jewelers. Shawn currently resides in the... read more
Chuck Anderson Vice President Real Estate Leasing
Chuck Anderson serves as the Vice President Real Estate Leasing of Zale Jewelers. Chuck currently resides in the... read more
Lisa Freeman Vice President, DMM - Fashion Categories
Lisa Freeman serves as the Vice President, DMM - Fashion Categories of Zale Jewelers. Lisa currently resides in the... read more
Beverly Serrao serves as the VP of Zale Jewelers. Beverly currently resides in the Dallas/Fort Worth Area.
How much do people at Zale Corporation get paid? See the latest salaries by department and job title. The average estimated annual salary, including base and bonus, at Zale Corporation is $126,357, or $60 per hour, while the estimated median salary is $115,837, or $55 per hour.
At Zale Corporation, the highest paid job is a Director of Sales at $244,867 annually and the lowest is a CS Rep at $37,107 annually. Average Zale Corporation salaries by department include: Communications at $230,513, IT at $111,104, Product at $182,836, and HR at $178,536. Half of Zale Corporation salaries are above $115,837.
14 employees at Zale Corporation rank their Compensation in the Bottom 40% of similar sized companies in the US (based on 44 ratings) while 14 employees at Zale Corporation rank their Perks And Benefits in the Bottom 20% of similar sized companies in the US (based on 15 ratings).
Salaries contributed from Zale Corporation employees include job titles like Copywriter. Comparably data has a total of 1 salary records from Zale Corporation employees.
Last updated months ago.
| Summary | Salary Range | Percentile |
|---|---|---|
1st Percentile $61k | $61k | 1st Percentile |
17th Percentile $88k | $88k | 17th Percentile |
33rd Percentile $115k | $115k | 33rd Percentile |
50th Percentile $176k | $176k | 50th Percentile |
67th Percentile $238k | $238k | 67th Percentile |
83rd Percentile $271k | $271k | 83rd Percentile |
100th Percentile $301k | $301k | 100th Percentile |
* Estimated salaries Estimated salaries are based on data provided anonymously by employees and/or estimated by other statistical methods.
The Diversity score provides insights into how diverse employees feel and rate their work experience at Zale Corporation across various culture dimensions.
Zale Corporation's PTO and Vacation policy typically gives 0-10 days off a year. Zale Corporation's benefits and PTO Package averages to represent a $1000 -$1500 cash value per month.

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In 2019, Zale Corporation applied for 3 H1B visas. Of the work permits applied for, 67% were approved.
H1B Applications Outcome
This data was calculated using publicly sourced data from OFLC Performance Data

What is Zale Corporation address?
Zale Corporation location is at 901 West Walnut Hill Lane
What is Zale Corporation eNPS?
The eNPS for Zale Corporation is -24
What is the salary for Senior QA in Zale Corporation?
Senior QA average salary in the US is 88k
What are the salaries in the Admin in Zale Corporation?
The average salaries for Admin in Zale Corporation is 58k
Who are Zale Corporation competitors?
Zale Corporation main competitors are Signet Jewelers, Sterling Jewelers, Helzberg Diamonds