HR or Marketing?Claim Your Free Employer Account
Zocdoc Claimed Company
Zocdoc is the tech company at the beginning of a better healthcare experience. Each month, millions of patients use Zocdoc to find in-network neighborhood doctors, instantly book appointments online, see what other real patients have to say, get reminders for upcoming appointments and preventive check-ups, fill out their paperwork online, and more. With a mission to give power to the patient, Zocdoc’s online marketplace delivers the accessible, seamless, and simple experience patients expect and deserve. Zocdoc is free for patients and available across the United States via Zocdoc.com or the Zocdoc app for iPhone and Android. read more
Zocdoc Company Culture
Zocdoc Culture
This score is derived from employee ratings & reviews2.8/5
Zocdoc's Overall Culture is rated D+
Top Rated Culture Dimensions
Perks & Benefits
B+CEO Rating
B-Compensation
C+Team
C+eNPS
C+Zocdoc CEO
Top 40%Top 40% of Similar Size Companies on Comparably
Oliver Kharraz
69 /100
See More
Diversity at Zocdoc
Bottom 25%Bottom 25% of Similar Size Companies on Comparably
D+
Diverse employees at Zocdoc have rated Perks And Benefits, Happiness, and Team as the highest categories they have scored
Women at Zocdoc
Bottom 10%Bottom 10% of Similar Size Companies on Comparably
D-
Women at Zocdoc have rated CEO Rating, Environment, and Work Culture as the highest categories they have scored
Zocdoc eNPS
Net Promoter Score tracks your employees' overall score to this question: "On a scale from 0-10, how likely are you to recommend working at your company to a friend?"Top 50%Top 50% of Similar Size Companies on Comparably
Recommend to a Friend?
-12
Zocdoc employees are -12% more likely to recommend Zocdoc as a great place to work
| 39% | Promoters |
|---|---|
| 10% | Passives |
| 51% | Detractors |
Working at Zocdoc
Working at Zocdoc is rated below average by 59 employees, across various culture dimensions. Zocdoc employees rate Perks And Benefits highest among all categories, and think that Professional Development and Office Culture have the most room for improvement, putting Zocdoc’s culture in the Bottom 25% compared to similar sized companies on Comparably and in the Bottom 25% compared to other companies in New York. See below in detail how working at Zocdoc was rated by employees.
Overall Company Culture at Zocdoc
D+
Overall Company Culture at Zocdoc is rated D+
Last updated months ago
Bottom
25%
Zocdoc ranks in the Bottom 25% of other companies on Comparably with 501-1,000 Employees for Overall Company Culture Score
Zocdoc Employee Reviews
Out of 48 Zocdoc employee reviews, 60% were positive. The remaining 40% were constructive reviews with the goal of helping Zocdoc improve their work culture.
| Positive Reviews | 60% |
|---|---|
| Constructive Feedback | 40% |
Positive Reviews From Zocdoc Employees
- What is most positive about the culture and environment at your company?We are helping patients every day
- What do you like best about the leadership team?They care about their coworkers
- What did you like most about the interview process?Did not feel like a grilling interview and rather it was more of discussion to understand the skills and interest areas.
Constructive Feedback From Zocdoc Employees
- What's going wrong and how can it be improved?no clear vision for future growth. company is listing about
- What would you improve about your company's interview process?too long and focused only on behavioral. zero technical
- What do your coworkers need to improve and how could you work together better?fire the british guy. he is annoying
Zocdoc Company Information
Zocdoc Company Overview
Zocdoc was founded in 2007 and its current CEO is Oliver Kharraz. Since its inception 19 years ago, Zocdoc has grown to 649 employees.
Zocdoc Mission, Vision & Values
Zocdoc Mission Statement
Zocdoc is the tech company at the beginning of a better healthcare experience. Each month, millions of patients use Zocdoc to find in-network neighborhood doctors, instantly book appointments online, see what other real patients have to say, get reminders for upcoming appointments and preventive check-ups, fill out their paperwork online, and more. With a mission to give power to the patient, Zocdoc’s online marketplace delivers the accessible, seamless, and simple experience patients expect and deserve. Zocdoc is free for patients and available across the United States via Zocdoc.com or the Zocdoc app for iPhone and Android.
Zocdoc Values
- Patients First
- Important, not Immediate
- Learners before Masters
- Together, not Alone
- Progress before Perfection
- Adaptable, not Comfortable
| Headquarter | www.zocdoc.com New York City, NY 10012 United States of America |
|---|---|
| Website | www.zocdoc.com |
| Founding Date | 2007 |
| Tel | 1-855-962-3621 |
| Company Status | Private |
| Social Sites |
Zocdoc Competitors
Zocdoc competitors include Zesty, Inc., Evariant, Practice Fusion, and The Advisory Board Company. Zocdoc ranks 5th in Overall Culture Score on Comparably vs its competitors. See below how Zocdoc compares to its competitors with CEO Rankings, Product & Services, NPS, Pricing, Customer Services, Overall Culture Score, eNPS, Gender and Diversity Scores.
Culture Video
Zocdoc Employees
Zocdoc has 649 employees. 59 employees at Zocdoc have reviewed Zocdoc across various culture dimensions, providing their opinions on items ranging from executive ratings to the pace at work. The latest review was months ago.
Overall, the 59 Zocdoc employees give their leadership a grade of D, or Bottom 20% of similar size companies on Comparably. This includes specific ratings of their executive team, CEO, and manager.
Employees at Zocdoc are generally satisfied with their total compensation at Zocdoc, which includes a combination of pay, stock and equity, and benefits.
Overall, employees at Zocdoc are generally satisfied with their team. 59 Participants grade the quality of their coworkers a C+. The majority believe the meetings at Zocdoc are effective, and the majority look forward to interacting with their coworkers.
The majority of employees at Zocdoc believe the environment at Zocdoc is positive. Most Participants believe the pace of work at Zocdoc is comfortably fast. About 53% of the employees at Zocdoc work 8 hours or less.
Overall, the employees at Zocdoc are not very happy, based on their aggregated ratings of future outlook, customer perception, and their excitement going to work.
A Day in the Life
A Day in the Life
Zocdoc employees generally work 9.0 hrs a day
Work Hours
A Day in the Life
Employees at Zocdoc report the work pace is comfortably fast
Work Pace
A Day in the Life
77% of Zocdoc employees look forward to interacting with their team every day
Coworkers
A Day in the Life
Zocdoc employees most often take unlimited paid vacation and sick days each year
Perks & Benefits
A Day in the Life
67% of Zocdoc employees report they are happy with their work life balance
Work Life Balance
A Day in the Life
Zocdoc employees typically get valuable feedback on how to improve at work Once a year
Feedback
A Day in the Life
70% of Zocdoc employees call their work environment positive
Environment
Joining Zocdoc - Employee Onboarding
The prevailing opinion from employees about joining Zocdoc is that the company was prepared on their first day. Zocdoc employees concluded that their overall onboarding experience was positive. 100% said their direct manager was helpful with their acclimation during the first 90 days. First impressions are important, and how prepared a company is on your first day leaves a lasting impression.
Zocdoc KPIs and OKRs
Employees’ understanding of Zocdoc's KPIs and OKRs is essential for its success. Out of 8 Zocdoc employees who’ve answered, “Are your company’s goals clear and are you invested in them?” 5 have said yes.
Are your company's goals clear, and are you invested in them?
Are the KPIs/OKRs for your department clear?
Featured Articles
Zocdoc CEO & Leadership
Zocdoc CEO - Oliver Kharraz
69 /100
Oliver’s approval rate is just above average, putting Oliver in the Top 40% of all CEOs of similar-sized companies on Comparably, and in the Top 50% compared to the CEOs of all other companies in New York. Oliver Kharraz is well regarded by employees for the Perks And Benefits Zocdoc offers, and ranks among the Top 20% of CEOs by employees in that category. Oliver is most liked by employees with 3 to 6 Years experience and employees in the Marketing department. However, employees in the HR department have a slightly unfavorable view of the CEO. When compared to Zocdoc’s competitors, Oliver Kharraz ranks just above The Advisory Board Company’s CEO Robert Musslewhite. With Oliver’s leadership, Zocdoc employee respondents are most happy about their Perks And Benefits and Compensation. Oliver was rated slightly below average for Professional Development.
Zocdoc Leadership
The Zocdoc Executive Team is rated a “C-” and led by CEO Oliver Kharraz, Chief Revenue Officer Melissa Esmundo, and Vice President of Finance Kate Sigman
Oliver Kharraz CEO / President
Oliver Kharraz serves as the CEO / President of Zocdoc.
Melissa Esmundo Chief Revenue Officer
Melissa Esmundo serves as the Chief Revenue Officer of ZocDoc. Melissa started at ZocDoc in September of 2018. Melissa... read more
Kate Sigman Vice President of Finance
Kate Sigman serves as the Vice President of Finance of ZocDoc. Kate started at ZocDoc in November of 2015. Kate... read more
Ketan Chaukar Vice President, Business Development
Ketan Chaukar serves as the Vice President, Business Development of ZocDoc. Ketan started at ZocDoc in June of 2018.... read more
Kate Kline Vice President
Kate Kline serves as the Vice President of ZocDoc. Kate started at ZocDoc in November of 2017. Kate currently resides in... read more
Fabio Sisinni Vice President of Product
Fabio Sisinni serves as the Vice President of Product of ZocDoc. Fabio started at ZocDoc in September of 2016. Fabio... read more
Richard Fine VP Strategy
Richard Fine serves as the VP Strategy of ZocDoc. Richard started at ZocDoc in August of 2018. Richard currently resides... read more
Sanam Qureshi VP, People
Sanam Qureshi serves as the VP, People of ZocDoc. Sanam started at ZocDoc in December of 2018. Sanam currently resides... read more
Ben Perper Director of Product
Ben Perper serves as the Director of Product of ZocDoc. Ben started at ZocDoc in July of 2018. Ben currently resides in... read more
Zocdoc Salaries
How much does Zocdoc pay?
How much do people at Zocdoc get paid? See the latest salaries by department and job title. The average estimated annual salary, including base and bonus, at Zocdoc is $108,062, or $51 per hour, while the estimated median salary is $99,147, or $47 per hour.
At Zocdoc, the highest paid job is a Director of Engineering at $240,000 annually and the lowest is a Community Manager at $50,685 annually. Average Zocdoc salaries by department include: Business Development at $90,700, Customer Support at $130,635, IT at $93,145, and Operations at $96,018. Half of Zocdoc salaries are above $99,147.
28 employees at Zocdoc rank their Compensation in the Top 50% of similar sized companies in the US (based on 93 ratings) while 26 employees at Zocdoc rank their Perks And Benefits in the Top 20% of similar sized companies in the US (based on 32 ratings).
Last updated months ago.
| Summary | Salary Range | Percentile |
|---|---|---|
1st Percentile $66k | $66k | 1st Percentile |
17th Percentile $83k | $83k | 17th Percentile |
33rd Percentile $98k | $98k | 33rd Percentile |
50th Percentile $154k | $154k | 50th Percentile |
67th Percentile $225k | $225k | 67th Percentile |
83rd Percentile $268k | $268k | 83rd Percentile |
100th Percentile $292k | $292k | 100th Percentile |
$108,062*
Average Compensation
$99,147*
Median Compensation
* Estimated salaries Estimated salaries are based on data provided anonymously by employees and/or estimated by other statistical methods.
Zocdoc Salaries by Department
Diversity & Inclusion at Zocdoc
Diverse employees at Zocdoc score the company 62/100 across various culture categories, placing Zocdoc in the Bottom 25% of companies on Comparably with 501-1,000 Employees for Comparably's diversity score. The Diversity score provides insights into how diverse employees feel and rate their work experience at Zocdoc across various culture dimensions.
Ranked Culture the Highest
Ranked Culture the Lowest
Zocdoc Perks & Benefits
Health & Wellness
- Dental Insurance
- Vision Insurance
- Health Insurance
- Life Insurance
- Gym Membership / Reimbursement
Paid Time Off
- PTO / Vacation Policy
- Paid Holidays
Financial Benefits
- 401K / Retirement Plan
- Tuition Reimbursement
- Employee Stock Purchase Plan
Office Perks
- Work From Home Policy
- Unique Office Space
Zocdoc PTO
Zocdoc's PTO and Vacation policy typically gives unlimited days off a year with 50% of employees expected to be work free while out of office. Paid Time Off is Zocdoc's 2nd most important benefit besides Healthcare when ranked by employees, with 33% of employees saying it is the most important benefit. Zocdoc's benefits and PTO Package averages to represent a $1500 - $2500 cash value per month.
Other than healthcare, which of the following benefits is most important to you?
Does your boss expect you to work when you're on vacation?
What do you estimate the cash value of your benefits to be? Healthcare, PTO, etc?
Zocdoc Careers
Zocdoc Jobs
No Recent Jobs found for Zocdoc on Comparably
Mark that you are interested and we will alert you when there are new positions available listed on Comparably
H1B Visa
In 2019, Zocdoc applied for 11 H1B visas. Of the work permits applied for, 91% were approved.
Work Permit Application Outcome
Zocdoc has a total of 649 employees
11
Total Applied
H1B Applications Outcome
- 91% Granted (10 out of 11)
- 0% Denied ( out of 11)
- 0% Withdrawn Application was withdrawn by the employer before approval/rejection ( out of 11)
- 9% Certified-Withdrawn Application was approved but later withdrawn by employer (1 out of 11)
This data was calculated using publicly sourced data from OFLC Performance Data
Let Zocdoc Know You Want To Work There
Overview of Candidates Interested in Zocdoc on Comparably
Candidates By Department
Product | 53% | |
|---|---|---|
All Industries | 29% | |
IT | 6% | |
Customer Support | 6% | |
Engineering | 6% |
Candidates By Location
New York City | 76% | |
|---|---|---|
Pittsburgh | 6% | |
San Francisco | 6% | |
Los Angeles | 6% | |
Other | 6% |
Frequently Asked Questions regarding Zocdoc
What is Zocdoc address?
Zocdoc location is at www.zocdoc.com
Who is the CEO of Zocdoc?
Zocdoc CEO is Oliver Kharraz, their score by employees is 69
What is Zocdoc eNPS?
The eNPS for Zocdoc is -12
What is the salary for Web/Visual Designer in Zocdoc?
Web/Visual Designer average salary in the US is 78k
What are the salaries in the Customer Support in Zocdoc?
The average salaries for Customer Support in Zocdoc is 131k
×