ZoomInfo Employee Reviews
Out of 2428 ZoomInfo employee reviews, 96% were positive. The remaining 4% were constructive reviews with the goal of helping ZoomInfo improve their work culture. The Finance team, with 100% positive reviews, reports the best experience at ZoomInfo compared to all other departments at the company. The IT team offered the most constructive feedback, with 29% of that department's reviews constructive in nature.
Briefly describe your overall experience at your company
Review from Customer Success Dept
Too early to form a concrete judgment, however thus far very positive experience
Review from Finance Dept
What do you like best about the leadership team?
ZoomInfo’s leadership is transparent, decisive, and relentlessly action-oriented. There’s a strong sense of building together, and the engagement truly stands out. Lea
Review from Engineering Dept
The leadership team at ZoomInfo is visionary, approachable, and supportive. They foster innovation and empower employees, creating a culture of growth and continuous improvement.
Review from Product Dept
2023 has been a tough year for the software industry but leadership has taken on the challenge and has been decently transparent through it all.
Review from Customer Success Dept
transparency and open communication among all team members
Review from Finance Dept
Investment in my success, transparency , authenticity
Review from Sales Dept
What does the leadership team need to get better at?
Long term vision, transparent communication, move from individualistic to a true team culture.
Review from Operations Dept
Compensating employees, showing employee appreciation, transparent quotas and comp plans, training managers, communicating org structural changes in advance, work-life balance
Review from Sales Dept
Since the acquisition, the leadership has tremendously failed us - out of touch.
Review from Sales Dept
Hiring & creating a culture that retains employees
Review from Marketing Dept
Get organized. While the company moves "fast", it is actually chaotic. Processes need to be established and followed. Be transparent. If you're hiring someone for a job to report to a specific person, make sure that's really what you are hiring them for. There seems to be some deception.
Review from IT Dept
What is the best part about your compensation package?
It's well balanced and competitive
Review from Engineering Dept
Strong health benefits. Overall competitive with larger companies. Need to add tuition reimbursement and improve leave pay.
Review from Operations Dept
A strong balance of salary, benefits, and performance-based rewards that truly reflect the value employees bring to the company.
Review from Product Dept
totality of the package is impressive and appreciated. Makes me feel valued as am employee
Review from Finance Dept
Compensation is in line with the requirements of the role. Healthcare options are also competitive with offerings of other organizations.
Review from Sales Dept
Why do you feel undervalued and what would make you feel better about your compensation?
I believe strongly in fair compensation practices based on job levels and responsibilities rather than any form of discrimination. I would like to kindly request that we revisit the compensation structure within the company to ensure that individuals are compensated in alignment with their roles and
Review from Customer Success Dept
Base salary is under market
Review from Sales Dept
Financial wellness benefits/reimbursements, continued learning stipends, HSA match
Review from Marketing Dept
Equate my salary to the market.
Review from Design Dept
Well my base pay is a little lower than my previous job which makes it hard for me to prove that I can get a mortgage on a house.
Review from Sales Dept
What are some of the best things about your team?
Good intentions. Smart people who care.
Review from Operations Dept
The collaboration, diverse expertise, and shared commitment to achieving our goals. Everyone is supportive and driven, making it a great environment for growth and success.
Review from Product Dept
We all work together, everyone is approachable and we keep a positive attitude.
Review from Customer Success Dept
The ability to learn and embrace new ideas, challenges and processes
Review from Finance Dept
-We are real people, frustrations, wins, losses, there is no blanket covering the reality of the relationships. The team is genuine and authentic whilst remaining professional.
Review from Sales Dept
What do your coworkers need to improve and how could you work together better?
Lines of communication could be better. The SDR team is very connected, SDR/AE relationships have been severed recently.
Review from Sales Dept
Most of my coworkers are wonderful subject matter experts, but the lack of leadership, communication & unity among marketing "leaders" here makes cross-team work really difficult and almost impossible.
Review from Marketing Dept
More opportunities to connect in general would be very helpful! I definitely feel very silo'd.
Review from Sales Dept
More required team zoom meetings, even if they're 2 mins long, throughout the day. We aren't working in the office so we need to really take advantage of the tools we have been given. Working behind layers of tech makes the social aspect of work prone to plenty of barriers.
Review from Operations Dept
Follow best practices and be organized. Procedures should be established and followed.
Review from IT Dept
What is most positive about the culture and environment at your company?
Open Minded, adopt to new technology
The focus on innovation, inclusivity, and personal growth. The environment is fast-paced yet supportive, encouraging collaboration and continuous learning.
Review from Product Dept
Everyone is approachable and it is more of a coaching environment rather than a "this is what you are doing wrong" environment.
Review from Customer Success Dept
excited, exuberant, and wanting to be challenged
Review from Finance Dept
Inclusion is a major component of ZI, There is a unified goal of hitting goals and the tactics behind the win are never shrouded
Review from Sales Dept
What needs to change to make the company culture better?
Customer Centricity and Operational Excellence
Review from Customer Success Dept
be more people centric really
Review from Engineering Dept
Making a real attempt at enabling remote work & connection rather than sitting on their hands these covid years waiting to go back to the office.
Review from Marketing Dept
As a remote worker, I wish there were more initiatives to connect us to other coworkers with events or just some kind of leadership coach—something to tether us to still being an empl
Review from Design Dept
Less reliance on a slack as a tool for ticketing and replacement for email. It's distracting, stress-inducing, unprofessional, and unproductive.
Review from IT Dept
What did you like most about the interview process?
the promptness, the friendly personality, and clear explanation of the procedure
Review from Engineering Dept
Moved quick. Enjoyed the people I interviewed with.
Review from Operations Dept
I liked how transparent and engaging it was. Each step felt meaningful, and the team was welcoming and genuinely interested in my experience, making the process both smooth and positive.
Review from Product Dept
It was a while ago but everyone was very friendly and easy to loosen up around.
Review from Customer Success Dept
Real world questions in the interview
What would you improve about your company's interview process?
Hiring internally for senior knowledge resources
Review from Sales Dept
What makes you most happy at work?
I’m happiest contributing to a collaborative team that’s building the i
Review from Engineering Dept
best team leads, Open to answer any question
The opportunity to tackle meaningful challenges alongside a talented, supportive team. The collaborative culture and focus on growth keep me engaged and motivated every day.
Review from Product Dept
Having a lot to do. It keeps me busy and on my toes.
Review from Customer Success Dept
pace and opportunity to develop an organization
Review from Finance Dept
What's going wrong and how can it be improved?
Teamwork only exists in the sense we all need to be focused on increasing revenue. No clear long term plan. People fight for spotlight and the competitiveness to get recognized reduces trust.
Review from Operations Dept
I'm committed to the company's success, and fair compensation will not only motivate me but also foster a positive work environment for all employees. I hope we can resolve this matter to the benefit of both the company and its team.
Review from Customer Success Dept
Unachievable quotas, constantly moving targets and confusing metrics, fluxes in team structure and strategy without any alignment from middle and upper management. Lack of trust from management that reps are handling deals well, despite great track record
Review from Sales Dept
Management needs to be more understanding. Stop worrying about dials as much as quality. Study accounts longer so we can actually tell the business what it needs to be better
Review from Sales Dept
Culture issues are at an all time high
Review from Sales Dept
What do you like best about your company?
Multi Cultural, Open to adopt new tech
The environment is very nice
The trust without being micromanaged, the unlimited PTO, decent benefits, and the respect of honoring different holiday for different associates across the world.
Review from Customer Success Dept
I feel supported and know I can grow here
Review from Marketing Dept
Collaboration and flexibility are key
Review from HR Dept
What would you most like to see improved at your company?
increase of Compensation, Training to increase effeciency
Work from home, like a modern, innovative, company, just because a bunch of dinosaur ceos are jumping off a cliff doesnt mean ours should
Review from Engineering Dept
Not rolling out platforms and features before they're ready, less overpromising to clients in the initial sales process, and having clearer communication from management on what's expected of me in my role.
Review from Customer Success Dept
More opportunity for remote workers
Review from HR Dept
More transparency and more communication from leadership
Review from HR Dept