ZoomInfo Employee Reviews
Out of 2428 ZoomInfo employee reviews, 96% were positive. The remaining 4% were constructive reviews with the goal of helping ZoomInfo improve their work culture. The Finance team, with 100% positive reviews, reports the best experience at ZoomInfo compared to all other departments at the company. The IT team offered the most constructive feedback, with 29% of that department's reviews constructive in nature.
What does the leadership team need to get better at?
Long term vision, transparent communication, move from individualistic to a true team culture.
Review from Operations Dept
Compensating employees, showing employee appreciation, transparent quotas and comp plans, training managers, communicating org structural changes in advance, work-life balance
Review from Sales Dept
Since the acquisition, the leadership has tremendously failed us - out of touch.
Review from Sales Dept
Hiring & creating a culture that retains employees
Review from Marketing Dept
Get organized. While the company moves "fast", it is actually chaotic. Processes need to be established and followed. Be transparent. If you're hiring someone for a job to report to a specific person, make sure that's really what you are hiring them for. There seems to be some deception.
Review from IT Dept
Why do you feel undervalued and what would make you feel better about your compensation?
I believe strongly in fair compensation practices based on job levels and responsibilities rather than any form of discrimination. I would like to kindly request that we revisit the compensation structure within the company to ensure that individuals are compensated in alignment with their roles and
Review from Customer Success Dept
Base salary is under market
Review from Sales Dept
Financial wellness benefits/reimbursements, continued learning stipends, HSA match
Review from Marketing Dept
Equate my salary to the market.
Review from Design Dept
Well my base pay is a little lower than my previous job which makes it hard for me to prove that I can get a mortgage on a house.
Review from Sales Dept
What do your coworkers need to improve and how could you work together better?
Lines of communication could be better. The SDR team is very connected, SDR/AE relationships have been severed recently.
Review from Sales Dept
Most of my coworkers are wonderful subject matter experts, but the lack of leadership, communication & unity among marketing "leaders" here makes cross-team work really difficult and almost impossible.
Review from Marketing Dept
More opportunities to connect in general would be very helpful! I definitely feel very silo'd.
Review from Sales Dept
More required team zoom meetings, even if they're 2 mins long, throughout the day. We aren't working in the office so we need to really take advantage of the tools we have been given. Working behind layers of tech makes the social aspect of work prone to plenty of barriers.
Review from Operations Dept
Follow best practices and be organized. Procedures should be established and followed.
Review from IT Dept
What needs to change to make the company culture better?
Customer Centricity and Operational Excellence
Review from Customer Success Dept
be more people centric really
Review from Engineering Dept
Making a real attempt at enabling remote work & connection rather than sitting on their hands these covid years waiting to go back to the office.
Review from Marketing Dept
As a remote worker, I wish there were more initiatives to connect us to other coworkers with events or just some kind of leadership coach—something to tether us to still being an empl
Review from Design Dept
Less reliance on a slack as a tool for ticketing and replacement for email. It's distracting, stress-inducing, unprofessional, and unproductive.
Review from IT Dept
What would you improve about your company's interview process?
Hiring internally for senior knowledge resources
Review from Sales Dept
What's going wrong and how can it be improved?
Teamwork only exists in the sense we all need to be focused on increasing revenue. No clear long term plan. People fight for spotlight and the competitiveness to get recognized reduces trust.
Review from Operations Dept
I'm committed to the company's success, and fair compensation will not only motivate me but also foster a positive work environment for all employees. I hope we can resolve this matter to the benefit of both the company and its team.
Review from Customer Success Dept
Unachievable quotas, constantly moving targets and confusing metrics, fluxes in team structure and strategy without any alignment from middle and upper management. Lack of trust from management that reps are handling deals well, despite great track record
Review from Sales Dept
Management needs to be more understanding. Stop worrying about dials as much as quality. Study accounts longer so we can actually tell the business what it needs to be better
Review from Sales Dept
Culture issues are at an all time high
Review from Sales Dept
What would you most like to see improved at your company?
increase of Compensation, Training to increase effeciency
Work from home, like a modern, innovative, company, just because a bunch of dinosaur ceos are jumping off a cliff doesnt mean ours should
Review from Engineering Dept
Not rolling out platforms and features before they're ready, less overpromising to clients in the initial sales process, and having clearer communication from management on what's expected of me in my role.
Review from Customer Success Dept
More opportunity for remote workers
Review from HR Dept
More transparency and more communication from leadership
Review from HR Dept