1-800 Contacts Claimed Company

EMPLOYEE PARTICIPANTS: 42

TOTAL RATINGS: 383

Coastal

EMPLOYEE PARTICIPANTS: 8

TOTAL RATINGS: 144

1-800 Contacts vs Coastal

Compare 1-800 Contacts versus Coastal for CEO Rating, Overall Culture Score, Brand Ranking, and other ratings. Results were generated by 42 employees and customers of 1-800 Contacts and 8 employees and customers of Coastal.

1-800 Contacts

1-800 Contacts's brand is ranked #- in the list of Global Top 1000 Brands, as rated by customers of 1-800 Contacts.

Coastal

Coastal's brand is ranked #- in the list of Global Top 1000 Brands, as rated by customers of Coastal.

3.6/5

Product Quality

3/5

3.6/5

Pricing

3.5/5

3.6/5

Customer Service

2.5/5

NPS Score

50%	Promoters
8%	Passive
42%	Detractors

Net Promoter Score
Winner by 42

-34

NPS Score

33%	Promoters
0%	Passive
67%	Detractors

See how 1-800 Contacts compares to its competitors

See how Coastal compares to its competitors

Warby Parker

Just Eyewear

Working at 1-800 Contacts vs Working at Coastal

80 / 100

CEO Rating
Winner by 10%

Arnaud Bussieres

70 / 100

CEO Rating

1-800 Contacts

1-800 Contacts doesn't have enough ratings to calculate the Team Culture Ratings.

Know someone that works there? Invite them to rate their experience.

Coastal

Employees at Coastal rate their CEO, Arnaud Bussieres, 70/100. This score is 10% lower than the scores of 1-800 Contacts' CEO, John Graham.

CEO Score 80

CEO Score

CEO Score 70

Overall Culture 83

Overall Culture

Overall Culture 74

eNPS

Gender Score 88

Gender Score

Gender Score N/A

Diversity Score N/A

Diversity Score

Diversity Score N/A

Perk And Benefits 91

Perk And Benefits

Perk And Benefits 81

Professional Dev. 62

Professional Dev.

Professional Dev. 62

Overall Culture at 1-800 Contacts vs Coastal

/ 100

1-800 Contacts

Employees at 1-800 Contacts rate their Overall Culture a 83/100.

Overall Culture
Winner by 9%

/ 100

Coastal

Employees at Coastal rate their Overall Culture a /100.

1-800 Contacts83
Coastal

Employee Net Promoter Score at 1-800 Contacts vs Coastal

eNPS

1-800 Contacts

20 Promoters 59%

4 Passives 12%

10 Detractors 29%

Employee Net Promoter Score
Winner by 30%

eNPS

Coastal

2 Promoters 40%

1 Passives 20%

2 Detractors 40%

1-800 Contacts28
Coastal

Gender Score at 1-800 Contacts vs Coastal

/ 100

1-800 Contacts

Employees at 1-800 Contacts rate their Gender Score a 88/100.

Gender Score
Winner

/ 100

Coastal

Coastal doesn't have enough ratings to calculate Gender Score ratings.

Know someone that works there? Invite them to rate their experience.

1-800 Contacts89

Diversity Score at 1-800 Contacts vs Coastal

Not enough ratings

1-800 Contacts

1-800 Contacts doesn't have enough ratings to calculate Diversity Score ratings.

Know someone that works there? Invite them to rate their experience.

Not enough ratings

Coastal

Coastal doesn't have enough ratings to calculate Diversity Score ratings.

Know someone that works there? Invite them to rate their experience.

Perk and Benefits Score at 1-800 Contacts vs Coastal

/ 100

1-800 Contacts

Employees at 1-800 Contacts rate their Perk and Benefits Score a 91/100.

Perk and Benefits Score
Winner by 10%

/ 100

Coastal

Employees at Coastal rate their Perk and Benefits Score a /100.

1-800 Contacts95
Coastal

Professional Development Score at 1-800 Contacts vs Coastal

/ 100

1-800 Contacts

Employees at 1-800 Contacts rate their Professional Development Score a 62/100.

Tied

/ 100

Coastal

Employees at Coastal rate their Professional Development Score a /100.

Tied

1-800 Contacts
Coastal60

Leadership Culture Ratings vs Coastal

1-800 Contacts

84 / 100

Leadership Culture Ratings vs Coastal
Winner by 9%

Coastal

75 / 100

1-800 Contacts rates % higher than Coastal on Leadership Culture Ratings vs Coastal Ratings based on looking at 136 ratings from employees of the two companies. Ratings come from the answers to questions like "How often do you get valuable feedback on how to improve at work?" and "Does your manager seem to care about you as a person?".

1-800 Contacts85
Coastal

Compensation Culture Ratings vs Coastal

1-800 Contacts

80 / 100

Compensation Culture Ratings vs Coastal
Winner by 3%

Coastal

77 / 100

1-800 Contacts rates % higher than Coastal on Compensation Culture Ratings vs Coastal Ratings based on looking at 72 ratings from employees of the two companies. Ratings come from the answers to questions like "Why do you feel undervalued and what would make you feel better about your compensation?" and "Are you satisfied with your stock/equity compensation?".

1-800 Contacts81
Coastal

Team Culture Ratings vs Coastal

1-800 Contacts

85 / 100

Team Culture Ratings vs Coastal
Winner by 17%

Coastal

68 / 100

1-800 Contacts rates % higher than Coastal on Team Culture Ratings vs Coastal Ratings based on looking at 64 ratings from employees of the two companies. Ratings come from the answers to questions like "What do your coworkers need to improve and how could you work together better?" and "Does Your Boss Hurt Your Company Culture?".

1-800 Contacts86
Coastal

Environment Culture Ratings vs Coastal

1-800 Contacts

81 / 100

Environment Culture Ratings vs Coastal
Winner by 7%

Coastal

74 / 100

1-800 Contacts rates % higher than Coastal on Environment Culture Ratings vs Coastal Ratings based on looking at 61 ratings from employees of the two companies. Ratings come from the answers to questions like "What's the work pace at your company?" and "Do you have a close friend at work?".

1-800 Contacts82
Coastal

Sentiment Culture Ratings vs Coastal

1-800 Contacts rates % lower than Coastal on Sentiment Culture Ratings vs Coastal Ratings based on looking at 79 ratings from employees of the two companies. Ratings come from the answers to questions like "How do your customers perceive your company?" and "How confident are you about the future success of your company?".

1-800 Contacts84
Coastal