1-800 Contacts Claimed Company

EMPLOYEE PARTICIPANTS: 41

TOTAL RATINGS: 377

Coastal

EMPLOYEE PARTICIPANTS: 8

TOTAL RATINGS: 144

1-800 Contacts vs Coastal

Compare 1-800 Contacts versus Coastal for CEO Rating, Overall Culture Score, Brand Ranking, and other ratings. Results were generated by 41 employees and customers of 1-800 Contacts and 8 employees and customers of Coastal.

1-800 Contacts

1-800 Contacts's brand is ranked #- in the list of Global Top 1000 Brands, as rated by customers of 1-800 Contacts.

Coastal

Coastal's brand is ranked #- in the list of Global Top 1000 Brands, as rated by customers of Coastal.

3.6/5

Product Quality

3/5

3.6/5

Pricing

3.5/5

3.6/5

Customer Service

2.5/5

NPS Score

50%	Promoters
8%	Passive
42%	Detractors

Net Promoter Score
Winner by 42

-34

NPS Score

33%	Promoters
0%	Passive
67%	Detractors

See how 1-800 Contacts compares to its competitors

See how Coastal compares to its competitors

Warby Parker

Just Eyewear

Working at 1-800 Contacts vs Working at Coastal

81 / 100

CEO Rating
Winner by 11%

Arnaud Bussieres

70 / 100

CEO Rating

1-800 Contacts

1-800 Contacts doesn't have enough ratings to calculate the Team Culture Ratings.

Know someone that works there? Invite them to rate their experience.

Coastal

Employees at Coastal rate their CEO, Arnaud Bussieres, 70/100. This score is 11% lower than the scores of 1-800 Contacts' CEO, John Graham.

CEO Score 81

CEO Score

CEO Score 70

Overall Culture 83

Overall Culture

Overall Culture 74

eNPS

Gender Score 88

Gender Score

Gender Score N/A

Diversity Score N/A

Diversity Score

Diversity Score N/A

Perk And Benefits 91

Perk And Benefits

Perk And Benefits 81

Professional Dev. 62

Professional Dev.

Professional Dev. 62

Overall Culture at 1-800 Contacts vs Coastal

/ 100

1-800 Contacts

Employees at 1-800 Contacts rate their Overall Culture a 83/100.

Overall Culture
Winner by 9%

/ 100

Coastal

Employees at Coastal rate their Overall Culture a /100.

1-800 Contacts
Coastal74

Employee Net Promoter Score at 1-800 Contacts vs Coastal

eNPS

1-800 Contacts

20 Promoters 61%

3 Passives 9%

10 Detractors 30%

Employee Net Promoter Score
Winner by 31%

eNPS

Coastal

2 Promoters 40%

1 Passives 20%

2 Detractors 40%

1-800 Contacts
Coastal0

Gender Score at 1-800 Contacts vs Coastal

/ 100

1-800 Contacts

Employees at 1-800 Contacts rate their Gender Score a 88/100.

Gender Score
Winner

/ 100

Coastal

Coastal doesn't have enough ratings to calculate Gender Score ratings.

Know someone that works there? Invite them to rate their experience.

1-800 Contacts89

Diversity Score at 1-800 Contacts vs Coastal

Not enough ratings

1-800 Contacts

1-800 Contacts doesn't have enough ratings to calculate Diversity Score ratings.

Know someone that works there? Invite them to rate their experience.

Not enough ratings

Coastal

Coastal doesn't have enough ratings to calculate Diversity Score ratings.

Know someone that works there? Invite them to rate their experience.

Perk and Benefits Score at 1-800 Contacts vs Coastal

/ 100

1-800 Contacts

Employees at 1-800 Contacts rate their Perk and Benefits Score a 91/100.

Perk and Benefits Score
Winner by 10%

/ 100

Coastal

Employees at Coastal rate their Perk and Benefits Score a /100.

1-800 Contacts95
Coastal

Professional Development Score at 1-800 Contacts vs Coastal

/ 100

1-800 Contacts

Employees at 1-800 Contacts rate their Professional Development Score a 62/100.

Tied

/ 100

Coastal

Employees at Coastal rate their Professional Development Score a /100.

Tied

1-800 Contacts
Coastal60

Leadership Culture Ratings vs Coastal

1-800 Contacts

85 / 100

Leadership Culture Ratings vs Coastal
Winner by 10%

Coastal

75 / 100

1-800 Contacts rates % higher than Coastal on Leadership Culture Ratings vs Coastal Ratings based on looking at 133 ratings from employees of the two companies. Ratings come from the answers to questions like "Do you approve of the job your executive team is doing at your company?" and "Are your company's goals clear, and are you invested in them?".

1-800 Contacts
Coastal75

Compensation Culture Ratings vs Coastal

1-800 Contacts

79 / 100

Compensation Culture Ratings vs Coastal
Winner by 2%

Coastal

77 / 100

1-800 Contacts rates % higher than Coastal on Compensation Culture Ratings vs Coastal Ratings based on looking at 71 ratings from employees of the two companies. Ratings come from the answers to questions like "Are you satisfied with your stock/equity compensation?" and "Do you believe you're paid fairly?".

1-800 Contacts81
Coastal

Team Culture Ratings vs Coastal

1-800 Contacts

85 / 100

Team Culture Ratings vs Coastal
Winner by 17%

Coastal

68 / 100

1-800 Contacts rates % higher than Coastal on Team Culture Ratings vs Coastal Ratings based on looking at 64 ratings from employees of the two companies. Ratings come from the answers to questions like "What are some of the best things about your team?" and "How would you rate the quality of your coworkers?".

1-800 Contacts86
Coastal

Environment Culture Ratings vs Coastal

1-800 Contacts

81 / 100

Environment Culture Ratings vs Coastal
Winner by 7%

Coastal

74 / 100

1-800 Contacts rates % higher than Coastal on Environment Culture Ratings vs Coastal Ratings based on looking at 61 ratings from employees of the two companies. Ratings come from the answers to questions like "What is most positive about the culture and environment at your company?" and "On average, how many hours do you work a day?".

1-800 Contacts82
Coastal

Sentiment Culture Ratings vs Coastal

1-800 Contacts rates % lower than Coastal on Sentiment Culture Ratings vs Coastal Ratings based on looking at 78 ratings from employees of the two companies. Ratings come from the answers to questions like "What makes you most happy at work?" and "How do your customers perceive your company?".

1-800 Contacts
Coastal92